Troubleshooting - Saeco Incanto HD8911 User Manual

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Troubleshooting

Problem
The machine does not
turn on.
The machine is in DEMO
mode.
The drip tray fills up
quickly.
The 'coffee grounds
container full' icon
remains displayed.
I cannot remove the brew
group.
This chapter summarizes the most common problems you could encounter
with the machine. If you are unable to solve the problem with the
information below, visit www.saeco.com/support for a list of frequently
asked questions or contact the Consumer Care Center in your country.
Cause
The machine is disconnected or the
main switch is in OFF position.
The standby button has been
pressed for more than 8 seconds.
This is normal. The machine uses
water to rinse the internal circuit and
brew group. Some water flows
through the internal system directly
into the drip tray.
You emptied the coffee grounds
container while the machine was
turned off.
You placed back the coffee grounds
container too fast.
The brew group is not in the correct
position.
You have not removed the coffee
grounds container.
Solution
Check if the power cord is inserted
correctly.
Make sure the main switch is in ON
position.
Turn the machine off and then on
again using the main switch on the
back of the machine.
Empty the drip tray when the 'drip
tray full' indicator pops up through
the drip tray cover.
Place a cup under the dispensing
spout to collect rinsing water.
Always empty the coffee grounds
container while the machine is ON.
If you empty the coffee grounds
container while the machine is
turned off, the coffee cycle
counter is not reset. In that case,
the 'empty coffee grounds
container' icon will stay on the
display even though the container
is not full.
Do not place back the coffee
grounds container until the display
prompts you to put it back
Close the service door. Turn the
machine off and back on again.
Wait for the machine ready screen
to appear and then remove the
brew group. Clean the brew group.
Remove the coffee grounds
container before you remove the
brew group