Overview Of Troubleshooting - Cisco Nexus 1000V Troubleshooting Manual

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Overview of Troubleshooting

This chapter introduces the basic concepts, methodology, and general troubleshooting guidelines for
problems that may occur when configuring and using Cisco Nexus 1000V.
This chapter includes the following sections:
• Overview of the Troubleshooting Process, page 1-1
• Overview of Best Practices, page 1-1
• Troubleshooting Basics, page 1-2
Overview of Symptoms, page 1-4
•
System Messages, page 1-4
•
Troubleshooting with Logs, page 1-6
•
Cisco Support Communities, page 1-7
•
Contacting Cisco or VMware Customer Support, page 1-7
•
Overview of the Troubleshooting Process
To troubleshoot your network, follow these general steps:
Gather information that defines the specific symptoms.
Step 1
Identify all potential problems that could be causing the symptoms.
Step 2
Systematically eliminate each potential problem (from most likely to least likely) until the symptoms
Step 3
disappear.
Overview of Best Practices
Best practices are the recommended steps you should take to ensure the proper operation of your
network. We recommend the following general best practices for most networks:
• Maintain a consistent Cisco Nexus 1000V release across all network devices.
Refer to the release notes for your Cisco Nexus 1000V release for the latest features, limitations,
•
and caveats.
OL-25387-01
C H A P T E R
Cisco Nexus 1000V Troubleshooting Guide, Release 4.2(1)SV2(2.1)
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1-1