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Epson Stylus Pro 9860
Problem Solver
Error Messages on the LCD Panel
Error messages
Messages are either status messages or error messages. Many common printer problems can be identified by the lights
and messages on the LCD panel. See the following messages to solve problems.
Error messages related to paper
Error messages
PAPER OUT
LOAD PAPER
PAPER RELEASED
LOAD PAPER
PAPER SKEW
LOAD PAPER PROPERLY
PAPER SETTING ERROR
CHECK THE PAPER SOURCE IN THE
DRIVER SETTINGS AND LOAD PAPER
CORRECTLY
PAPER CUT ERROR
REMOVE UNCUT PAPER
CUTTER UNIT NEARING END OF
SERVICE LIFE. RECOMMEND
REPLACING THE CUTTER UNIT
User's Guide
Problem Solver
Description
No paper is loaded in the
printer.
The
button has been
pressed without paper set
in the printer.
The paper runs out while
printing is in progress.
The paper presser is
released.
The paper is not loaded
straight.
The paper source selected
in the software RIP and the
printer's control panel do
not match.
Paper is not cut correctly.
Paper cutter may be dull.
What to do
Load paper correctly.
See
"Using Roll Paper" on page 25
See
"Using Cut Sheet Media" on page 32
Press the
button to release the paper presser, and
then set the paper.
Press the
button to release the paper presser, and
then remove the paper. Then, load a new paper.
Set the paper, and then press the
❏
It may not be printed in the printable area properly.
Check the print result.
❏
Press the
and then load the paper straight.
See
"Using Roll Paper" on page 25
See
"Using Cut Sheet Media" on page 32
Check the Source setting in the software RIP and printer's
control panel, and load the paper correctly.
❏
Press the
and open the front cover. Then remove the uncut
paper.
See
"Feeding or ejecting troubles" on
page 83
❏
Paper cutter may be dull. Replace the paper cutter.
See
"Replacing the Cutter" on page 60
Replace the paper cutter.
See
"Replacing the Cutter" on page 60
73
button.
button to release the paper presser,
button to release the paper presser,
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