Troubleshooting - Winegard WV750 Product Manual

8.6 - Troubleshooting

Symptom
Antenna searches in the wrong part
of the sky.
System takes longer than 20
minutes to find satellite.
System stops during the GPS
portion of the Initializing screen
(when power is turned on to the
system).
"VAB or Tilt sensor not found" error
during system initialization.
System stops during Comm portion
of the Initializing screen. This can
also show up as a BT No-
Connection Error during operation.
7451041 - V2.2
Troubleshooting
Stow the antenna and navigate back to the main menu. Press
the wrench (advanced user menu) and verify the antenna
heading.
Verify the compass mode is set for desired operation.
If the compass is set for fixed heading mode verify that the
proper heading has been selected.
Stow the antenna and check antenna heading, compass
setting, GPS and pitch/roll.
Verify power to the modem and that it is connected to the
Winegard Indoor Control unit.
Verify that the cables are securely connected to the back of
the modem and are in the proper position.
Verify that the cables are securely attached to the base plate
of the antenna mount (outside) and are in the proper position.
Verify that the receive cable to the TRIA is securely fastened.
The TRIA sticks out from the end of the dish when the
antenna is stowed.
Disconnect the RX LNB cable. There should be between 11
to 18 volts DC on the cable.
Stow the dish and turn the system off. Power cycle the
modem.
It sometimes takes several minutes for the GPS system to
acquire the number of satellites it needs for proper positioning.
Power cycle the controller.
Verify that the cable and connector are properly installed on
the back of the Winegard Indoor Control Unit.
Verify that the cable and connector are properly installed on
the base plate of the antenna.
Verify that there is 48 VDC at the F connector of the ODU.
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