Maintenance Procedures - Winegard WV750 Product Manual

8.3 - Maintenance Procedures

The Maintenance Procedures described below should be performed by trained service
technicians. If at any time the procedure becomes unclear or you feel continuing on with
a procedure could cause damage or corrupt the system software or mechanics, please
stop and seek assistance from the re-seller who sold you the product.
8.3.1 - IDU Software Update
The following procedure describes the methods which can be implemented to perform a
Software Update.
All software updates require that the version you want to load onto the controller is
unzipped and copied to a USB drive.
Winegard publishes current copies of the software on its support web site located at
http://www.satellitesupport.net
An account is required to log into the site and download software and other related
documents, manuals and white papers.
If an account is required, please go to the support site and request an account or contact
support at 877-704-1112
1 – GUI "UPDATE" Screen
The "UPDATE NOW" button can be found on the Winegard controller's "Update"
screen of the Advanced User Data section of the pointing software.
This process automatically updates the software on the ODU.
The following files must be located in the root directory of the USB memory device
used for the update in order for the process to work properly using the "Update Now"
button:
DT740.tmp
Launcher.exe
Launcher.tmp
trk_app.bin
Procedure:
1. Turn on the controller.
2. When the "Main Menu" screen is displayed, insert the USB drive into one of the
USB ports on the back of the controller.
3. Press the "Wrench" button on the controller's main menu screen and navigate
through the user status screens until the "Update" screen is displayed.
4. Press the "Update Now" button to begin the update. The system will ask if you
would like to update from files locally or on a USB drive.
5. The system will automatically search the root directory of the attached USB
drive or on the local drive and if the software listed above is found, the system
will automatically update the software with the version on the USB drive or
locally stored.
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