Vibrations At The Camera Site; No Alarm Transmission; No Fire Detection; Image Quality - Bosch AVIOTEC IPSTARLIGHT 8000 Operation Manual

44 en | Troubleshooting
Continuous motion in the picture causes false
alarms, e.g. escalators.
Temporary motion causes false alarms, e.g.
roller shutter.
9.1.4

Vibrations at the camera site

Problem
Vibrations are transferred to the camera.
Camera picture is trembling.
The camera position changed because of
vibrations.
9.2

No alarm transmission

Problem: Alarms are visible in the web browser but there is no alarm transmission to the
video client.
Solution:
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9.3

No fire detection

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9.4

Image quality

Interference of the camera image
Small image areas or the whole image area are affected by interferences.
2017.06 | 6.0 | F.01U.318.200
Check network connection and settings (Configuration -> Network)
Check relay connection and settings (Alarm > Interfaces > Alarm Outputs)
Check fire detection settings (Configuration > Alarm > Fire detection)
Check the video client settings
Problem: No detection of fire.
Solution:
Check fire detection settings (Configuration > Alarm > Fire detection)
Check mask settings
Check privacy mask settings
Check the focus of the lens (Configuration -> Camera -> Installer Menu -> Lens
Wizard... -> )
Check obstructions in the field of view
Check the detection area
Check minimum/maximum distance to fire
Mask out the disturbing image area (for
smoke).
Smoke detection will be deactivated in this
mask.
Mask out the disturbing image area (Add
smoke time region).
Smoke detection will be delayed in this mask.
Solution
Avoid vibrations at the camera site.
Make sure the camera is firmly mounted.
Move the camera to its initial position and
check the field of view. Make sure the camera
is firmly mounted.
Operation manual
AVIOTEC IP starlight 8000
Bosch Sicherheitssysteme GmbH