Problems With Nec Esmpro - NEC NovaScale R630 User Manual

Problems with NEC ESMPRO

NEC ESMPRO Manager
→ See Chapter 5. See also online document in EXPRESSBUILDER CD-ROM for troubleshooting and
other supplementary information.
NEC ESMPRO Agent
Change in monitoring interval of file system and threshold value of free space monitoring do not reflect:
→ Change in monitoring interval by the file system monitoring function of NEC ESMPRO Agent,
threshold value of free space monitoring do not reflect immediately. The configuration change
becomes effective in the next monitoring interval of monitoring service after changing the setting.
NEC ESMPRO Manager does not receive traps from NEC ESMPRO Agent properly:
→ When the trap community which receives traps in the setting of NEC ESMPRO Manager is changed
from the default setting "public", SNMP service setting needs to be changed. See the separate user's
guide (Setup), and set the same community name configured in NEC ESMPRO Manager. For NEC
ESMPRO Manager to receive traps from NEC ESMPRO Agent properly, both community names must be
matched.
Alert is redundantly reported to NEC ESMPRO Manager:
→ When NEC ESMPRO Manager's IP address (or host name) assigned to SNMP service to send traps is
assigned in the message manager (TCP/IP), a warning message for redundancy is displayed. Alert is
redundantly reported when the same NEC ESMPRO Manager is assigned.
Cannot monitor from NEC ESMPRO Manager:
→ When a community name besides "public" is entered in SNMP service trap properties sheet, see the
separate user's guide (Setup) and add the value to "Accepted community names" in security
properties sheet. When the choice of "Accepted community names" is set other than "READ
CREATE" or "READ WRITE", monitoring from NEC ESMPRO Manager cannot be done.
NEC ESMPRO Agent cannot receive SNMP packet from NEC ESMPRO Manager:
→ When you changed the community name which receive SNMP packet of SNMP service from the
default name "public" to the desired name, you must register new community name of NEC ESMPRO
Agent from the [Control Panel]. Follow the steps below:
1. Double-click the [NEC ESMPRO Agent] icon in [Control Panel].
2. Select a desired community name from the [SNMP Community] list box in [SNMP Setting] of the
[General] sheet.
The community names to receive SNMP packets are listed in the [SNMP Community] list box.
3. Click the [OK] to terminate the operation.
The community name to send SNMP packet from NEC ESMPRO Manager and the community name to
receive SNMP service in NEC ESMPRO Agent must be the same to receive SNMP packet properly.
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