Polycom VVX 500 User Manual page 4

Business media phone
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Polycom® VVX® 500 Business Media Phone
Enabling Headset Memory Mode ....................................................................................................... 27
Responding to Incoming Calls ....................................................................................................... 28
Ignoring Incoming Calls ....................................................................................................................... 28
Rejecting Incoming Calls ..................................................................................................................... 28
Forwarding Incoming Calls to Another Person ................................................................................... 28
During Calls .................................................................................................................................. 29
Holding Calls ........................................................................................................................................ 29
Transferring Calls ................................................................................................................................ 30
Setting Up and Handling Conference Calls ..................................................................................... 31
Setting Up Conference Calls................................................................................................................ 31
Holding and Resuming Conference Calls ............................................................................................ 32
Ending Conference Calls ..................................................................................................................... 33
Splitting Conference Calls into Two Held Calls ................................................................................... 33
Managing Conference Call Participants .............................................................................................. 33
Changing the Way Calls are Answered .......................................................................................... 35
Forwarding All Calls to Another Person .............................................................................................. 35
Rejecting Calls from a Contact ............................................................................................................ 36
Diverting Calls from a Contact to Another Person.............................................................................. 37
Using Do Not Disturb .......................................................................................................................... 37
Using Do Not Disturb with Multiple Lines .......................................................................................... 39
Listening to Voicemail .................................................................................................................. 40
Viewing Recent Calls .................................................................................................................... 41
Working with Your Contact Directory ............................................................................................ 43
Working with a Corporate Directory ............................................................................................. 47
Controlling What is Heard ............................................................................................................. 48
Updating the Incoming Call Ringtone ................................................................................................. 48
Updating a Contact's Ringtone ........................................................................................................... 48
Changing the Speaker Volume ............................................................................................................ 49
Changing the Ringer Volume .............................................................................................................. 49
Muting the Microphone ...................................................................................................................... 49
Choosing Where You Hear Sound Effects ........................................................................................... 49
Managing Favorites ...................................................................................................................... 50
Chapter 3: Using Video ........................................................................................................ 53
Handling Video Calls Without a VVX Camera ................................................................................. 53
About Video Calls ................................................................................................................................ 54
Handling Video During Calls ................................................................................................................ 56
Handling a Mixture of Video and Audio-Only Calls............................................................................. 57
Handling Conference Calls with Video ................................................................................................ 58
Viewing All Video Calls on the Full Screen .......................................................................................... 59
Displaying Video in Normal, Full, and Cropped Modes ...................................................................... 60
iv

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