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Troubleshooting
Problem
Disc does not playback.
Cannot activate some features,
such as angles, subtitles or
multi-language Audio.
No sound or distorted sound
No sound from the center and/or
surround speakers.
No digital surround sound
Radio reception is poor.
The remote control does not function
properly.
The Streamium System does not
respond to any of the buttons, including
the standby button.
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WARNING
Under no circumstances should you try to repair the unit yourself as this
will invalidate the warranty. Do not open the unit as there is a risk of
electric shock.
If a fault occurs, first check the points listed before taking the unit for
repair. If you are unable to solve a problem by following these hints,
consult your dealer or service center.
Solution
– Make sure the correct program number (channel number) for the Streamium
System has been selected on the TV.
– Make sure the Streamium System and the TV are connected properly.
– Make sure the disc is not scratched or dirty. Replace or clean the disc.
– Make sure the disc has been inserted, printed side up.
– Make sure you have inserted the right disc type: DVD, (Super) Video CD,
Audio CD, CDR(W) or MP3-CD.
– Make sure the region code of the DVD matches the Streamium System.
– Change the Parental level (See "Access control").
– Press SYSTEM MENU to exit the system menu.
– The features may not be available on the disc.Try another disc.
– Adjust the volume.
– Check the speaker connections and settings.
– Disconnect the headphones.
– Press 2OK to resume normal playback.
– Press the corresponding source button on the remote control (DVD,
INTERNET, ...) to choose the source you want to hear through the
Streamium System.
– Make sure the center and surround speakers are connected correctly.
– Press SURROUND on the remote control to select another surround effect.
– Make sure the selected source (inserted disc, Internet media, ...) supports
digital surround sound (Dolby Digital, DTS, MPEG).
– Make sure external exquipment that plays digital surround sound is
connected to DIGITAL IN.
– If the signal is too weak, adjust the antenna or connect an external antenna
for better reception.
– Place the antenna farther away from other equipment (TV,VCR, digital
equipment, ...) that may disturb radio reception.
– Increase the distance between the Streamium System and your TV or VCR.
– Press the desired source button on the remote control (DVD,
INTERNET, ...), then press the desired function button (e. g. 2OK, T).
– Unplug the power cord and wait at least 10 seconds before reconnecting
the unit.
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