Locating The Product Serial Number; Cisco Tac Website - Cisco Aironet 1130AG Series Hardware Installation Manual

Preface

Locating the Product Serial Number

The access point serial number is located on the bottom of the cabinet (refer to
Figure 1
The access point serial number label contains the following information:
•
•
•
•
You need your product serial number when requesting support from the Cisco Technical Assistance
Center.

Cisco TAC Website

The Cisco TAC website provides online documents and tools to help troubleshoot and resolve technical
issues with Cisco products and technologies. To access the Cisco TAC website, go to this URL:
http://www.cisco.com/tac
All customers, partners, and resellers who have a valid Cisco service contract have complete access to
the technical support resources on the Cisco TAC website. Some services on the Cisco TAC website
require a Cisco.com login ID and password. If you have a valid service contract but do not have a login
ID or password, go to this URL to register:
http://tools.cisco.com/RPF/register/register.do
If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco
TAC website, you can open a case online at this URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, we recommend that you open P3 and P4 cases online so that you can fully
describe the situation and attach any necessary files.
OL-6226-01
C I S C O C O N F I D E N T I A L -
Location of Serial Number Label
Model number, such as AIR-AP1310
Serial number, such as S/N: VDF0636XXXX (11 alphanumeric digits)
MAC address, such as MAC: 00abc65094f3 (12 hexadecimal digits)
Location of manufacture, such as Made in Singapore
D r a f t 2
- TBD
Cisco Aironet 1130AG Series Access Point Hardware Installation Guide
Obtaining Technical Assistance
Figure 1).
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