Pace RNG110 Installation Manual page 28

TROUBLESHOOTING (cont.)
Check
Can you hear stereo
sound?
YES
D
Can you see and hear a
DVD that you are trying to
play?
YES
D
Is the picture low quality,
or "fuzzy", when you are
expecting to see an HDTV-
quality picture?
Suggested solution
First check that the program is likely to have
stereo sound (an old movie, for example, may
R
NO
not be in stereo).
Check the on-screen Setup Menu, Audio
settings (see page 25). The Stereo Output may
be set to "Mono". Change it to "Stereo".
Check that all the audio and video cables are
securely and correctly connected, including
R
NO
any to a home theater receiver that you may be
using to enhance the sound.
Some programmes may include "copy
protection" which means, if the set-top is
R
YES
connected to the HDTV via the component
video connectors, the picture is downgraded
to standard TV quality. To prevent this from
happening, use an HDMI connection instead.
customersupport@pace.com
RNG110 INSTALLER'S MANUAL (501-3438010)
Further checks, if there is still a problem
If the TV is mono, you will hear stereo sound only if
you have a stereo audio amplifier and speakers or home
theater connected to the stereo VCR or set-top.
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1-888-722-3608
www.pace.com