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Music on Hold
•
[710] Music Source Selection for BGM2
•
[711] Music on Hold
Feature Guide References
1.13.4 Music on Hold
Network Direct Station Selection (NDSS)
•
[511] Manager Assignment
Feature Guide References
1.30.5.1 Network Direct Station Selection (NDSS)
Operator Features
•
[006] Operator Assignment
Feature Guide References
2.2.5 Operator Features
Outgoing Message (OGM)
•
[631] Sequences in Queuing Time Table
•
[730] Outgoing Message (OGM) Floating Extension Number
Feature Guide References
1.17.5 Outgoing Message (OGM)
Outside Destinations in Incoming Call Distribution Group
•
[620] Incoming Call Distribution Group Member
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[621] Incoming Call Distribution Group Delayed Ringing
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[622] Incoming Call Distribution Group Floating Extension Number
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[624] Incoming Call Distribution Group Distribution Method
•
[629] Queuing Hurry-up Level
Feature Guide References
1.2.2.3 Outside Destinations in Incoming Call Distribution Group
Overflow Feature
•
[625] Destination for Overflow Time Expiration
•
[626] Overflow Time
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[627] Destination When All Busy
•
[628] Queuing Call Capacity
•
[632] Maximum Number of Agents
Feature Guide References
1.2.2.6 Overflow Feature
Paging
•
[640] Extension User Groups of a Paging Group
•
[641] External Pagers of a Paging Group
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Feature Programming References
PT Programming Manual
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