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INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions regarding installation, operation or service.
NOTICE: DO NOT discard this manual!
Models:
This appliance may be installed as an OEM
installation in manufactured home (USA
only) or mobile home and must be installed
in accordance with the manufacturer's
instructions and the Manufactured Home
Construction and Safety Standard, Title 24
CFR, Part 3280 in the United States, or the
Standard for Installation in Mobile Homes,
CAN/CSA Z240 MH Series, in Canada.
This appliance is only for use with the type(s)
of gas indicated on the rating plate. This
appliance is not convertible for use with other
gases, unless a certifi ed kit is used.
Owner's Manual

Care and Operation

Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner's Manual • 2482-981 Rev. B • 3/17
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
• DO NOT store or use gasoline or other fl am-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from
a neighbor's phone. Follow the gas sup-
plier's instructions.
- If you cannot reach your gas supplier, call
the fi re department.
• Installation and service must be performed
by a qualifi ed installer, service agency, or the
gas supplier.
DANGER
DO NOT TOUCH GLASS
NEVER ALLOW CHILDREN
A barrier designed to reduce the risk of
burns from the hot viewing glass is provided
with this appliance and shall be installed for
the protection of children and other at-risk
individuals.
In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fi tter.
See appliance installation manual for additional
Commonwealth of Massachusetts requirements.
HOT GLASS WILL
CAUSE BURNS.
UNTIL COOLED.
TO TOUCH GLASS.
1

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Summary of Contents for Heat & Glo ST-36TR-IFT

  • Page 1: Care And Operation

    See appliance installation manual for additional Commonwealth of Massachusetts requirements. gases, unless a certifi ed kit is used. Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 2: Welcome

    00,000 00,000 MIN. MIN. INPUT INPUT BTUH: BTUH: 00,000 00,000 00,000 00,000 Serial Serial ORIFICE ORIFICE SIZE: SIZE: #XXXXX #XXXXX #XXXXX #XXXXX XXXXXXXX XXXXXXXX (Serie): (Serie): Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 3: Table Of Contents

    D. Contact Information ......32  = Contains updated information. Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 4: Limited Lifetime Warranty

    Firebox and heat exchanger Lifetime All replacement parts 90 Days beyond warranty period See conditions, exclusions, and limitations on next page. 4021-645H 10/15 Page 1 of 2 Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 5 THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE EXPRESSED WARRANTY SPECIFIED ABOVE. 4021-645H 10/15 Page 2 of 2 Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 6: Product Specifi C Information

    Hearth & Home Technologies recommends (0-2000 FT) (LP) HHT Factory Trained or NFI certifi ed professionals. PIER-36TR-IFT 38,000 21,000 (0-2000 FT) (NG) PIER-36TR-IFT 35,500 20,000 (0-2000 FT) (LP) Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 7: Important Safety And Operating Information

    • Keep remote controls out of reach of children. technician to service the appliance • Never leave children alone near a hot fi replace, whether operating or cooling down. Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 8: General Operating Parts

    • Conversions must be made by a qualified service technician using Hearth & Home Technologies specifi ed and approved parts. Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 9 Sugges ons on how to further reduce TV temperatures: Increase “A” dimension. Increase “C” dimension, however, increasing “B” dimension beyond maximum recommended typically results in higher temperatures. Figure 3.4. Good Faith TV Guidelines Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 10: Before Lighting Appliance

    WARNING! Risk of Fire or Asphyxiation! DO NOT op- erate fi replace with fi xed glass assembly removed. Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 11: Lighting Instructions (Ipi)

    Propane Installation code, CSA B149.1. tions accompanying appliance. For additional information on operating your 593-913i Hearth & Home Technologies fi replace, please refer to www.fi replaces.com. Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 12: Appliance Break-In

    If the rheostat included in the optional fan kit is installed, turn the knob clockwise to increase the fan speed and counterclockwise to decrease the fan speed. Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 13: Operation During A Power Outage - Intellifi Re™ Touch

    NOTICE: Some functionality will be lost when using battery backup including remote control, fan, lights, or any other auxiliary functions that require household 110-120 VAC power. Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 14: Detailed Component Operating Instructions - Intellifi Re™ Touch

    - Set the IFT-ECM 3-position selector switch to Climate function of the fi replace. This function lights OFF position. the pilot fl ame ONLY to provide enough heat in the Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 15 - If the IFT-ECM re-enters the lock-out condition after these steps, call your dealer for service. Electric Embers • Use the IFT-RC400 remote to turn the electric embers on and off. Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 16: Maintenance And Service

    ASSEMBLY ance. CAUTION! Risk of Burns! The fi replace shall be turned off and cooled before servicing. Figure 4.1 Fixed Glass Assembly Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 17 • Inspect for corrosion or separation. • Verify weather stripping, sealing and fl ashing remains intact. • Inspect draft shield to verify it is not damaged or missing. Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 18: Maintenance Tasks - Qualifi Ed Service Technician

    • Remove all foreign objects. • Verify unobstructed air circulation. Figure 4.2 IPI Pilot Flame Patterns Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 19 The bulb can be cleaned with isopropyl alcohol. See Figure 4.5. Figure 4.5 Replace Bulb Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 20: Frequently Asked Questions And Troubleshooting

    No action necessary. This appliance ships with a non-combustible material attached. Speci- Wall above appliance feels hot to fi cations of the attached non-combustible material are listed in the Installer’s Manual for this the touch. appliance. Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 21: Frequently Asked Questions - Intellifire™ Touch Controls (Ift-Rc400)

    “Remote Control Communication Power outage. Install new batteries in battery backup. Error.” Contact your dealer for additional information regarding operation and troubleshooting. Visit www.heatnglo.com to locate a dealer. Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 22: Troubleshooting

    If open or shorted, replace valve. Check valve harness wire continuity, if open replace 6-pin harness. Pilot won’t light, there is no noise Spark coil failure. Replace ECM. or spark, 2 Red/2 Green Lockout. Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 23 IFT- Damaged pilot assembly. sistance between tip of sense rod and ECM connector, should be less than 1 ohm. Replace pilot assembly if damage is detected. Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 24: Reference Materials

    After a qualifi ed service technician has installed the fan, follow the instructions supplied with the fan kit to operate your fan. See your dealer if you have questions. Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 25: Service Parts

    Junction Box 4021-013 Refractory (Air Passage Side) 2128-116 Surround Overlay (contains overlay for top, bottom and sides) SRV2128-FACE Additional service part numbers appear on following page. 3/17 Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 26: Service Parts

    Junction Box Bracket 2128-128 Junction Box 4021-013 Refractory 2128-116 Surround Overlay (contains overlay for top, bottom and sides) SRV2130-FACE Additional service part numbers appear on following page. 3/17 Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 27 Module, B Type AC 2326-150 19.15 Transformer, 6 Volt Wall 2326-131 19.16 Battery Pack 2326-134 19.17 Bulb, Halogen 700-542 Additional service part numbers appear on following page. Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 28 Touch Up Paint TUP-GBK-12 Conversion Kit NG NGK-MS36-IFT LPK-MS36-IFT Conversion Kit LP Pilot Ori ce NG 593-528 Pilot Ori ce LP 593-527 Regulator NG NGK-DXV-50 Regulator LP LPK-DXV-50 Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 29: Ift-Rc400 Intellifire™ Touch Remote Control User Guide

    OFF. During thermostat use, you will not be able to set your between the RT and ST. Flame Height ambiance and control the heat output. start. Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 30: Backup Battery

    Note: Battery backup is not available if a Power Vent is installed. Cold-climate function and battery backup are disabled if a Power Vent is used. * = Optional Feature Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 31 2) This device may accept any interference, including interfer- Hearth & Home Technologies dealer, ence that may cause undesired operation of the device. please visit www.hearthnhome.com. Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...
  • Page 32: Contact Information

    5941237, 6006743, 6019099, 6053165, 6145502, 6374822, 6484712, 6601579, 6769426, 6863064, 7077122, 7098269, 7258116, 7470729, 8147240 or other U.S. and foreign patents pending. 2000-945C Printed in U.S.A. - Copyright 2017 Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17...

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