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• Do not attempt to servicethis appliance yourself
you know what caused the problem.Always replace
unless directed to do so in this manual or the chart
a blown fuse with one of the correct amperage, do
below. Refer all other servicing to a qualified servicer
not use a substitute.
or callus at 1-800-688-1120.
• Alwaysdisconnectpowerto unit before any servicing
• Locateand mark circuitbreaker or fuse. Never
by trippingcircuit breakerto the OFF positionor by
replace a blownfuse or reset a circuit breaker until
removingthe fuse.
TROUBLESHOOTING
CHART
Part or all of
1. Range is disconnected from power
1. Checkto be sure plug is securely inserted into
appliancedoes not
or is looselyconnectedto power,
wall receptacle.
operate.
2. Trippedcircuit breakerorblown
2. Checkorre-setcircuit breaker.Checkor replace
fuse.
fuse.
3. Powersupply hasbeen interrupted. 3. Waituntilpowerhasbeenrestored.
4. Surfaceor ovencontrolsnotset
4. See pages6 and 9.
properly.
Surface or oven
1. Rangeisdisconnected from power
1. Checkto besureplugis securelyinsertedinto
elementsfail to
or islooselyconnected to power,
wall receptacle.
operateor heat food.
2. Trippedcircuitbreakerorblown
2. Checkor re-setcircuit breaker.Checkor replace
fuse.
fuse.
3. Powersupplyhasbeeninterrupted. 3. Waituntilpowerhasbeen restored.
4. Surfaceoroven controlsnotset
4. See pages6 and 9.
properly.
5. Surfaceelementis notproperly
5. See page7 forinstructions o n howto replace
installed,
surfaceelement.
6. Ovenwas notset to correct
6. Set ovento temperaturerecommended in recipe.
temperature.
7. Ovenwas notpreheatedproperly.
7. Allowovento preheat8 to 15 minutes. T hen
placefood in oven.
8. Defectivepart.
8. Have authorizedservicerreplacepart.
Smoothtop cooktop.
1. Tinyscratches or
1. Coarseparticles(dust,salt,sand)
1. Tinyscratches are notremovableand donot
abrasions
betweencookware and cooktop,
affectcooking. I n time,the scratches willbecome
Incorrectcleaner. S lidingglassor
lessvisible.Be surecookware bottomand
metalpan acrosstop.Using
cooktop are cleanbeforeuse.Use cookware with
cookware withroughbottoms,
a smooth,non-scratching b ottom.Do notslide
cookwareacrosscooktop.
2. Metal-marks
2. Sliding orscrapingmetalpans or
2. Do notslidemetalobjectacrosscooktop. W hen
ovenracksacrosscooktop,
cool,cleanwithCooktopCleaningCreme.
3. Brownstreaks
3. Boilovers, i ncorrect c leaner,used
3. Cleanupboiloverbeforereusing the cooktop.Be
and specks
soiledclothor sponge,soiled
surecookware, e specially bottoms,arecleanand
cookware,
dry.
4. Areasofdiscolor-
4. Mineraldeposits fromwaterand
4. Usecookware withbottomsthatare cleanand
ationwitha metallic
foods,
dry. Use correctheatsettingto preventboilovers.
sheen
5. Pitting orflaking
5. Sugary boilovers from sugarsyrups, 5. Usecorrectheat settingand largeenoughpan.
candy,jams,jellies,dessertsauces,
Watchcookingoperation to preventboilovers or
etc.
spattering.
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