Compaq Presario 305 Maintenance & Service Manual page 61

Compaq.com Compaq Presario Maintenance and Service Guide - 305
Computer shut down
and memory was lost
when replacing the
battery pack.
Battery gauge seems
inaccurate.
Problem
Drive cannot read a
disc.
CD-ROM drive or DVD-
ROM drive is not
detected by the
computer.
Problem Probable Cause
Drive cannot Diskette is write-protected.
write to a
diskette.
Writing to the wrong drive.
Not enough space is left
on the diskette.
Drive error has occurred.
file:///C|/SERVICE%20MANUALS/COMPAQ%20_%20che...d%20ok/NOTEBOOKS/PRESARIO%20305/tblnodg2.html (4 of 5)6/27/2004 2:16:36 AM
Battery pack has exceeded its
useful life cycle.
Hibernation was not initiated
before removing the battery
pack.
The battery pack may need
calibration.
The battery pack has reached
the end of its useful life.
CD/DVD Drive Problems
Probable Cause
Disc is not properly seated in the
drive.
Disc loaded in the loading tray
upside down.
Disc has a scratch on its surface.
Drive is not properly connected.
Diskette and Diskette Drive Problems
Use a different battery pack.
Work is lost.
Recalibrate the battery.
Replace the battery pack.
Solution(s)
Open loading tray, insert the disc,
then close the tray.
Open the loading tray, turn over
the disc (label facing up), then
close the tray.
Insert a different disc.
If you are running a version of
Windows that was pre-installed by
Compaq, remove the drive from
the MultiBay and reinsert it.
If you are running a version of
Windows that was not pre-installed
by Compaq, turn the computer off.
Then remove the drive from the
MultiBay and reinsert it.
Solution(s)
Disable the write-protect feature or
use a diskette that is not write-
protected.
Check the drive letter in the path
statement.
Save the information to another
diskette.
Run Computer Checkup from the
Compaq Diagnostics diskette.