Communicating Alarm Situation With Dispatcher - Motorola MTS 2000 Operation Manual

Communicating Alarm Situation with Dispatcher

The emergency alarm feature will operate in two different ways depending on
which talkgroup category you are using when the emergency button is pushed.
If at all possible, District policy prescribes that all emergency alarms be transmit-
ted over the ECC talkgroups. If you can reasonably switch to an ECC talkgroup
before pressing the emergency button, it would allow more people to hear your
emergency situation and possibly offer immediate assistance. Emergency alarms
from all talkgroups will be acknowledged equally.
If you are on ECC 1-3 talkgroups when you push the emergency button, the fol-
lowing occurs:
• Your emergency alarm is transmitted to everyone else on that ECC
talkgroup. Other radio displays on that talkgroup will flash alternately be-
tween "EMERGENCY RECEIVED" and the ECC talkgroup they are on.
• You must press the Push to Talk (PTT) button to communicate with the
dispatcher.
• Your conversation with Station 1 dispatchers is broadcast to everyone on
that ECC talkgroup.
• You will not be able to override any existing conversations on that
talkgroup. Upon noticing the "EMERGENCY RECEIVED" on their dis-
plays, all other users should cease to talk on that talkgroup.
• The emergency alarm can only be cleared after verbal communication with
the user of the alarming radio. Even if pushed by accident, you must re-
spond to Station 1 via your radio for clearing the alarm.
If you are on any non-ECC talkgroup (i.e., "SUBSTATION") when you push the
emergency button, the following occurs:
• Your emergency alarm is transmitted to Station 1 consoles only.
• Other radios on your talkgroup will not see that your radio is in the alarm
state.
• You must press the Push to Talk (PTT) button to communicate with the
dispatcher. You will automatically transmit on the "EMERGENCY"
talkgroup.
• Your conversation with Station 1 dispatchers is conducted on the "EMER-
GENCY" talkgroup and is a private emergency call between you and the
dispatcher.
Section III
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Snohomish County PUD Radio Operations Manual • Rev. 6/03