Motorola MTS HDTV set-top box User Manual
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Motorola MTS HDTV set-top box User Manual

Mts hdtv set-top box
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Connections and Devices .............................................................................................. 5
MTS HDTV Set-Top Box General Information and Maintenance ................................................................ 5
Connecting the MTS HDTV Set-Top Box .................................................................................................... 6
Video Connection Options ....................................................................................................................... 7
Audio Connection Options ....................................................................................................................... 8
Connect to an HDTV - Video Only .......................................................................................................... 8
Connect to an HDTV - Audio Only .......................................................................................................... 9
Connect to a Home Theatre Receiver - Audio Only ...............................................................................10
Connect to a Stereo TV ..........................................................................................................................11
Connect to a Stereo TV and Stereo VCR ...............................................................................................12
Connect to a Home Theatre Receiver, TV and VCR ..............................................................................13
Reset the MTS HDTV TV Set-Top Box ......................................................................................................14
The MTS HDTV Set-Top Box Will Not Power On.......................................................................................14
The MTS HDTV Set-Top Box is Making a Humming Noise .......................................................................14
MTS HDTV Set-Top Box is Warm to the Touch .........................................................................................14
MTS HDTV Service is Not Available ..........................................................................................................14
TV Streams ................................................................................................................................................15
Remote Control ............................................................................................................. 16
The MTS HDTV Remote Control Functions ...............................................................................................16
Using the MTS HDTV Remote Control.......................................................................................................17
Remote Control Functions in the Guide ..................................................................................................17
The Remote Control is Working Intermittently or Does Not Work ..............................................................17
Programming the Remote Control .............................................................................. 18
Install Batteries .......................................................................................................................................18
Control Other Devices.............................................................................................................................18
Section 1 - Program the Remote to Control Other Devices ............................................ 18
Section 2 - Set Volume, Channel and Power Options..................................................... 20
Section 3 - Change and Remove Codes ......................................................................... 22
Section 4 - Reset the Remote.......................................................................................... 22
Remote Control Codes...............................................................................................................................24
Audio and Picture ......................................................................................................... 27
There is No Audio when Viewing TV Channels..........................................................................................27
Mute and Connection..............................................................................................................................27
Secondary Audio ....................................................................................................................................27
Volume....................................................................................................................................................27
the MTS HDTV Set-Top Box ......................................................................................................................27
Video or Audio is Choppy, Jerky, or of Poor Quality ..................................................................................28
Audio and Video are Out of Sync: Audio Lags Video or Video Lags Audio ................................................28
Program Guide and Menus are Available but No Video .............................................................................28
MTS HDTV Service
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Summary of Contents for Motorola MTS HDTV set-top box

  • Page 1: Table Of Contents

    Reset the MTS HDTV TV Set-Top Box ......................14 The MTS HDTV Set-Top Box Will Not Power On..................14 The MTS HDTV Set-Top Box is Making a Humming Noise ...............14 MTS HDTV Set-Top Box is Warm to the Touch ..................14 MTS HDTV Service is Not Available ......................14 TV Streams ..............................15...
  • Page 2 MTS HDTV Service PIPs are not Displayed in any Screens or Menus ..................28 Snowy Picture ............................28 Picture is Distorted .............................29 Changing TV Ratio ..........................29 Incompatible Ratio Setting ........................29 Changing Secondary Audio (Descriptive Video) ..................30 Closed Captioning ............................30 Turning System Sound Effects On and Off ....................30 The Guide ........................
  • Page 3 MTS HDTV Service How to Determine the Program is Recording..................45 Cannot Record a Program .........................45 Personal Video Recording (PVR) ......................45 Recording to an External Device like a VCR or DVD Recorder ..............45 Program Scheduled to Record Does Not Record..................46 A Different Program Recorded........................46 Record Series Daily ..........................46 Record Based On Time Slot (Not Program Name) .................46 Available Space for Recording........................47...
  • Page 4 MTS HDTV Service Block Content for Sexual Content, Violent Content, or Offensive Language..........61 Movie and TV Rating Systems ........................63 Movie Ratings ............................63 TV Parental Guidelines ...........................63 Rental Locking is in Effect Even When Parental Locking is Temporarily Turned Off .........63 Set a Limit for Rentals and Purchases .......................64 Cannot Prevent the Recording of Locked Content ..................64 Children Can View a Hidden Channel ......................64...

  • Page 5: Connections And Devices

    TV when connected to an HD-capable TV. The main TV’s set-top box contains a Personal Video Recorder (PVR). The MTS HDTV set-top box PVR can record standard-definition and high-definition programs on a hard drive. It also enables you to pause and rewind live programming.

  • Page 6: Connecting The Mts Hdtv Set-Top Box

    MTS HDTV Service Connecting the MTS HDTV Set-Top Box Before moving or changing components, disconnect the power cord from the MTS HDTV set-top box and other components. Set-top boxes with hard drives and those without hard drives have identical front panels and rear panel connectors;...

  • Page 7: Video Connection Options

    MTS HDTV Service Video Connection Options The set-top box offers the following video outputs: HDMI or Y Pb Pr (component video) HDTV S-Video, RCA-type, or RF coaxial Standard TV To determine the available inputs on your TV, check the manual supplied with the TV or on the TV itself. When you are familiar with the available inputs on your TV, choose the optimal video connection based on the following guidelines.

  • Page 8: Audio Connection Options

    MTS HDTV Service Audio Connection Options To connect your TV or home theatre receiver for audio, depending on its capabilities, you can use one of the following audio options: If possible with your TV or home theatre receiver, use the OPTICAL output to deliver S/PDIF Dolby®...

  • Page 9: Connect To An Hdtv - Audio Only

    MTS HDTV Service Connect to an HDTV – Audio Only To determine your best connection, refer to Video Connection Options.

  • Page 10: Connect To A Home Theatre Receiver - Audio Only

    MTS HDTV Service Connect to a Home Theatre Receiver – Audio Only To determine your best connection, refer to Video Connection Options.

  • Page 11: Connect To A Stereo Tv

    MTS HDTV Service Connect to a Stereo TV To determine the best connection, refer to Video Connection Options. This video connection method does not support HD video. For more information, see Connect an HDTV – Video Only.

  • Page 12: Connect To A Stereo Tv And Stereo Vcr

    MTS HDTV Service Connect to a Stereo TV and Stereo VCR To determine the best connection, refer to Video Connection Options. This video connection method does not support HD video. For more information, see Connect an HDTV – Video Only.

  • Page 13: Connect To A Home Theatre Receiver, Tv And Vcr

    MTS HDTV Service Connect to a Home Theatre Receiver, TV and VCR To determine the best connection, refer to Video Connection Options. This video connection method does not support HD video. For more information, see Connect an HDTV – Video Only.

  • Page 14: Reset The Mts Hdtv Tv Set-Top Box

    MTS HDTV Set-Top Box is Warm to the Touch If the MTS HDTV set-top box is warm, check the following: Ensure the vents on the set-top box are not blocked.

  • Page 15: Tv Streams

    MTS HDTV Service TV Streams MTS assigns three (3) unique ‘streams’ to your home at one time. Each stream can deliver a single program at a time to the set-top box in your home. Two (2) streams are High Definition Streams, and one (1) stream is a Standard Definition Stream. The High Definition Streams can be used to deliver High Definition Channels, Standard Definition Channels, or Video On Demand movies.

  • Page 16: Remote Control

    MTS HDTV Service Remote Control The MTS HDTV Remote Control Functions - TURNS TV ON/OFF POWER - SETS THE REMOTE CONTROL TV FUNCTIONS - CAN BE SET UP TO CONTROL DVD PLAYER - CAN BE SET UP TO CONTROL AUXILIARY DEVICES - REWINDS MTS VIDEO ON DEMAND, RECORDED*, OR LIVE TV - FAST FORWARDS MTS VIDEO ON...

  • Page 17: Using The Mts Hdtv Remote Control

    MTS HDTV Service - TO MANUALLY ENTER CHANNEL AND OTHER NUMBERS NUMERIC KEYPAD - TO DELETE NUMBERS OR LETTERS DELETE Note: Must subscribe to PVR service – call MTS at 204-225-5687 to subscribe. Using the MTS HDTV Remote Control Use the buttons and/or the button to scroll through lists.

  • Page 18: Programming The Remote Control

    Control Other Devices In order to control other devices with your Motorola Remote Control you need to tell the remote control what types of devices you have. brings you through the steps needed to do this. When you do this the volume and Section 1 channels will always work on the Receiver no matter what mode you are in.
  • Page 19 MTS HDTV Service Now that your devices are programmed, you can press the appropriate mode key on the remote control to work with the selected device. To use the remote control for your Receiver again, press the mode key. B. Using the Automatic Search You can search the remote control memory for your 4 digit manufacture device code.

  • Page 20: Section 2 - Set Volume, Channel And Power Options

    MTS HDTV Service Section 2 – Set Volume, Channel and Power Options The defaults for your power, volume and channel control are that they always send the codes to the Receiver not matter what mode you are in. Thus in mode, the volume still controls the Receiver, etc.
  • Page 21 MTS HDTV Service Without releasing the key, press and hold the OKkey simultaneously Release both eh key and the key – All the mode keys will flash twice indicating programming mode Enter by pressing the number keys on the remote control – The key will flash twice indicating correct entry Press the device mode key that you wish to provide channel control...

  • Page 22: Section 3 - Change And Remove Codes

    MTS HDTV Service Section 3 – Change and Remove Codes A. Mode Deactivation To deactivate a mode key, follow these steps: Press and hold the appropriate mode key (TV, DVD or AUX) on the remote control Without releasing the chose mode key, press and hold the key simultaneously Release both the mode key and the key –...
  • Page 23 MTS HDTV Service Enter programming code by pressing the number keys on the remote control – The will flash three times indicating you have successfully entered the code and the remote has been reset to the factory default settings Note: If any other key is pressed except the number keys the key will give a long red flash and the remote control will return to normal operation.

  • Page 24: Remote Control Codes

    MTS HDTV Service Remote Control Codes...
  • Page 25 MTS HDTV Service...
  • Page 26 MTS HDTV Service...

  • Page 27: Audio And Picture

    There is No Audio From the Centre and/or Surround Speakers of a Home Theatre Receiver Connected to the MTS HDTV Set-Top Box Not all Dolby Digital programs feature full 5.1 Surround Sound. In some cases the programs may only contain left and right stereo audio.

  • Page 28: Video Or Audio Is Choppy, Jerky, Or Of Poor Quality

    MTS HDTV Service Video or Audio is Choppy, Jerky, or of Poor Quality The video or audio can be choppy, jerky, or otherwise of poor quality when the network is slow. Verify if anything is running on the same DSL connection, such as a graphics-intensive video game. If so, terminate it and see if the quality of video and audio improves.

  • Page 29: Picture Is Distorted

    MTS HDTV Service Picture is Distorted Changing TV Ratio Changing the screen aspect ratio changes the screen dimensions for the video image and for the TV screens. Press MENU. Press the button to highlight <SETTINGS>. RIGHT ARROW Highlight TELEVISION, and press OK. Highlight HIGH-DEFINITION, and press OK.

  • Page 30: Changing Secondary Audio (Descriptive Video)

    MTS HDTV Service Changing Secondary Audio (Descriptive Video) Descriptive Video is a service that allows Visually Impaired Persons to access a second stream of audio (Secondary Audio Program – SAP), describing nonverbal actions in a program. Example: “Mary takes out a book and reads to John.”...

  • Page 31: The Guide

    MTS HDTV Service The Guide Program Guide has no Channel or Program Information Occasionally, a delay occurs in the delivery of program Guide information. If the delay is more than a few minutes, press the button to display the program Guide, and then GUIDE wait for at least two minutes before taking further action.

  • Page 32: Reset Channels To Original Settings

    MTS HDTV Service Reset Channels to Original Settings Press MENU. Press the button to highlight <SETTINGS>. RIGHT ARROW Highlight TELEVISION, and press OK. Highlight GUIDE, and press OK. CUSTOMIZE CHANNEL Highlight ALL, and press OK. Check marks appear in all the check boxes. CHECK Highlight and press OK.

  • Page 33: Setup Favourites Channels

    MTS HDTV Service Setup Favourites Channels Press MENU. to SETTINGS, then to highlight and press OK. RIGHT ARROW DOWN ARROW TELEVISION Highlight FAVOURITES, and press OK. SETUP Use the buttons or the button to scroll through the list of channels. UP DOWN ARROW CH|PG Press...

  • Page 34: Search Live Tv (Title, Video On Demand, People)

    MTS HDTV Service Search Live TV (Title, Video On Demand, People) Press the button, or; Press and highlight under or <EXTRAS>, and press OK. MENU SEARCH <LIVE TV> The Search screen appears with the following: • Select letters on the to search for the program or person.

  • Page 35: Navigating The Guide

    MTS HDTV Service Navigating the Guide Menus and Screens Use the buttons and/or the button to scroll through lists. ARROW CH|PG Press to make selections. When in the Menu, Guide, MTS Video On Demand, or Recorded TV screens: Use the buttons and/or the button to highlight items in the screen.

  • Page 36: The Program Info Screen

    MTS HDTV Service The Program Info Screen The Program Info screen displays information about all programs in the Guide, and provides access to a variety of options related to the program. Press GUIDE. Press the to highlight the program. UP DOWN ARROWS CH|PG Press and the Program Info screen appears.

  • Page 37: Mts Weather Channel

    MTS HDTV Service MTS Weather Channel Menu Method Press MENU. to <EXTRAS>, then to highlight and press OK. RIGHT ARROW DOWN ARROW LOCAL WEATHER The weather channel 29 displays. Guide Method Press GUIDE. Use the buttons to scroll through the Guide to locate UP DOWN ARROW CH|PG WEATHER.

  • Page 38: Using The Pvr Service (Recorded Tv)

    MTS HDTV Service Using the PVR Service (Recorded TV) Record a Current Program Using the RECORD Button While watching Live TV record the current program until its scheduled end time, or add extra time at the end to ensure that the whole program records. While watching Live TV, press RECORD.

  • Page 39: Record A Series From Live Tv

    MTS HDTV Service Record a Series from Live TV Record recurring programs, such as episodes in a series. Once scheduled, a series recording occurs until cancelled. Scheduled recordings continue even when the TV and receiver are off. While watching the Live TV press INFO. The Program Info screen appears. Use the to highlight SERIES, and press OK.

  • Page 40: Record Manually

    MTS HDTV Service Record Manually Schedule a recording manually by specifying the channel, date, time, and duration. Only single programs (not series) can use the feature CREATE A MANUAL RECORDING WITH:. Press RECORDED to highlight RIGHT ARROW <ADD RECORDING>. Highlight TIME, and press OK.

  • Page 41: Record A Single Program From The Guide

    MTS HDTV Service Record a Single Program from the Guide Use the Guide to schedule a recording of a program that is currently showing or one that will be shown in the future. Press GUIDE. Use the to scroll through programs, and then highlight the program to ARROW BUTTONS CH|PG record.

  • Page 42: View Recorded Program Lists

    MTS HDTV Service View Recorded Program Lists View Scheduled Recordings Press The Recorded TV screen appears. RECORDED TV. Press the button to highlight on the horizontal menu bar. The Recorded RIGHT ARROW SCHEDULED TV screen now lists all upcoming recordings in the order in which they will be recorded. Use the to scroll through the list.

  • Page 43: Play Recorded Programs

    MTS HDTV Service Play Recorded Programs Press TV. The Recorded TV screen lists available recordings by date, from the most RECORDED recently recorded programs to the oldest. Use the to scroll through recorded programs. ARROW BUTTONS CH|PG Highlight a recorded show, and press OK. The Program Info screen appears: •...

  • Page 44: Recorded Tv" Stop Recording

    MTS HDTV Service “RECORDED TV” Stop Recording Press RECORDED TV. Use the button to highlight or <SERIES>. RIGHT ARROW <SCHEDULED> Use the buttons or to scroll through recorded programs. ARROW CH|PG Press on the program recording to be stopped or cancelled. Highlight and press DON’T RECORD...

  • Page 45: Verify The Program Is Recording

    MTS HDTV Service Verify the Program is Recording When a program is recording a red light turns on the receiver under RECORD. Individually scheduled recordings are marked by a red dot, and series recordings are marked by three overlapping dots. Scheduled recordings continue even when the TV and receiver are off.

  • Page 46: Program Scheduled To Record Does Not Record

    MTS HDTV Service Program Scheduled to Record Does Not Record Press and scroll to the Recorded TV screen. If the program recorded, this screen lists RECORDED TV the program. Do one of the following: • If the Recorded TV screen lists the program, select the program in the list and play it. With the program highlighted press Highlight and press...

  • Page 47: Available Space For Recording

    MTS HDTV Service Available Space for Recording If the system has less than 25 MB of free disk space (which allows only a few minutes of playing time), the oldest program, based on the recording start date, is automatically deleted. To ensure important programs are recorded, monitor the disk usage and pre-emptively delete old recordings.

  • Page 48: Unwanted Recordings Are Listed On Recorded Tv

    MTS HDTV Service Unwanted Recordings are Listed on Recorded TV Unwanted recordings can appear on the Recorded TV screen when a series recording is scheduled. Series recordings record whatever is playing on the channel in the scheduled time slot, which may include programs not requested.

  • Page 49: Resolving Recording Conflicts

    MTS HDTV Service Resolving Recording Conflicts The receiver can record three programs at a time. Recording conflicts occur when additional recordings are attempted. Single Recording Conflict When individual recording conflicts with one or more previously scheduled recordings, a Recording Conflict screen alerts you to the problem. To cancel recording the program that caused the conflict, highlight (Program Name), DON'T RECORD...

  • Page 50: Recording Or Clearing An Overridden Single Recording

    MTS HDTV Service Recording or Clearing an Overridden Single Recording An individual conflict icon (the crossed-out red dot) in the Guide marks an individual recording that was cancelled in favour of another recording. Press GUIDE. Use the buttons or to highlight the overridden program (indicated by a crossed-out red ARROW CH|PG dot), and press OK.

  • Page 51: Recording Or Clearing An Overridden Series Recording

    MTS HDTV Service Recording or Clearing an Overridden Series Recording A series conflict icon (crossed-out, three overlapping red dots) in the Guide marks a series episode that was cancelled in favour of another recording. Press GUIDE. Use the buttons or to highlight the overridden episode (indicated by crossed-out, three ARROW CH|PG...

  • Page 52: Cannot Record A Program While Watching Another Program

    MTS HDTV Service Cannot Record a Program While Watching Another Program While recording a program, you can watch that program, or watch another previously recorded program. You cannot watch another live TV channel or a video without stopping the recording in progress. If you try to tune away from the channel you are recording to a live TV channel or to a video, a message directs you to cancel or continue the recording in progress on the current channel.

  • Page 53: Control Live Tv

    MTS HDTV Service Control Live TV Control Live TV using the same control buttons used to pause, fast-forward, and rewind MTS Video On Demand. Recording Live TV starts from the point at which is pressed, not from the beginning of the RECORD program.

  • Page 54: Mts Tv Video On Demand

    MTS HDTV Service MTS TV Video On Demand A list of MTS Video On Demand movies and trailers are also available at mts.ca/nowplaying and from a Web browser capable MTS Mobility cellular phone. If the video is locked by parental or rental locking, enter a PIN to unlock the video. A video remains unlocked for four hours.

  • Page 55: Access Vod From The Menu

    MTS HDTV Service Access VOD from the MENU. Press MENU RIGHT ARROW VIDEO ON DEMAND. Use the to highlight a category and press OK. DOWN ARROW • – Displays subcategories, including genres MOVIES & HOLLYWOOD • – Displays your current rentals, if any CURRENT RENTALS •...

  • Page 56: Controlling Video On Demand Programs

    MTS HDTV Service Controlling Video On Demand Programs If the video was previously paused or stopped before it was finished, the video resumes from where it left off. To restart the video from the beginning, press STOP, highlight OVER, press OK. START There are different results for some of the buttons depending on which button was pressed previously.

  • Page 57: A Rented Video On Demand Program Is Not In The Current Rentals List

    MTS HDTV Service A Rented Video On Demand Program is Not in the Current Rentals List The video probably expired before viewing When a video expires, it is deleted from the Current Rentals screen. Access Rented Programs Press VIDEON ON DEMAND.

  • Page 58: Locking - Vod And Live Tv

    MTS HDTV Service Locking – VOD and Live TV MTS TV Parental Control locks are set at 18A. Locked channels and programs still appear in the Guide and they can be scheduled to record, however the PIN is required to watch recorded locked program. Each TV requires Parental Locking to be setup.

  • Page 59: Rental Locking

    MTS HDTV Service Lock Unrated The message “Lock Unrated Programming – Some programs, such as educational TV shows and movies released before 1960 are not rated.” Highlight the box and press to add or remove a lock. Highlight to keep changes, or to cancel changes SAVE DON’T SAVE...

  • Page 60: Changing The Pin

    MTS HDTV Service Changing the PIN Press MENU. Press the button to highlight <SETTINGS>. RIGHT ARROW Highlight CONTROLS, and press OK. PARENTAL Highlight LOCKING, and press OK. PARENTAL Enter the four-digit PIN. Use the to highlight PIN, and press ARROW BUTTONS CHANGE Use the to enter a four-digit PIN, and then enter the PIN again to confirm it.

  • Page 61: Block Content For Sexual Content, Violent Content, Or Offensive Language

    MTS HDTV Service Block Content for Sexual Content, Violent Content, or Offensive Language You may not want to block an entire channel or an entire rating category. For example, you may want to allow children to watch movies with strong language but not with sexual scenes. Press MENU.
  • Page 62 MTS HDTV Service Set TV Parental Guidelines Use the button to highlight and beside Movie Ratings and press OK. ARROW CHANGE • A – Adult only. Content is sexually explicit, or graphically and excessively violent. • 18+ – Adult programming, intended for viewers 18 years and older. Might contain depictions of violence, graphic language or explicit sexual activity.

  • Page 63: Movie And Tv Rating Systems

    MTS HDTV Service Movie and TV Rating Systems Movie Ratings A – Only adults may rent. Content is sexually explicit, or graphically and excessively violent. R – Only adults 18 and over may view or rent. May contain many scenes of horror, violence, sexual activity or material that degrades individuals or groups.

  • Page 64: Set A Limit For Rentals And Purchases

    MTS HDTV Service Set a Limit for Rentals and Purchases A monthly spending limit is set to $100 for MTS Video On Demand. To limit access to rental purchases, set Rental Locking: Press MENU. Press the button to highlight <SETTINGS>. RIGHT ARROW Highlight CONTROLS, and press OK.

  • Page 65: Unlock A Single Program

    MTS HDTV Service Unlock a Single Program Unlock a currently playing locked program by entering the correct parental control PIN. After tuning away from a locked program, if you attempt to return, the PIN needs to be re-entered. Unlocking a currently playing program does not unlock any other programs. Unlock a Program Locked programs display a lock image in the picture in picture tile.

This manual is also suitable for:

Mts-2000

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