Contacting Technical Support
PLEASE, before you call Technical Support, be sure you:
READ THE INSTRUCTIONS!
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Check all wiring connections.
Determine that the power supply and/or backup battery are supplying proper voltages.
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Verify your programming information where applicable.
Verify that all keypads and devices are addressed properly.
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Note the proper model number of this product, and the version level (if known) along with any documentation that
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came with the product.
Note your Honeywell customer number and/or company name.
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Having this information handy will make it easier for us to serve you quickly and effectively.
Technical Support: ..................................................... 1-800-645-7492 (8 a.m.-8 p.m. EST)
World Wide Web Address: ................................ http:// w w w . h o n e y we l l . c o m / s e c u r i t y
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