Set Up Automated Attendant To Answer Outside Calls - NEC univerge sv8100 User Manual

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To enable Automated Attendant to answer outside calls, set up Direct Inward Lines
(DILs) and terminate them to InMail.
Automated Attendant enables the following capabilities:
To Set up the Automated Attendant to answer outside calls:
1.
InMail System Guide
Normally, mailbox 1 should use Mailbox Number 200, mailbox 2 should use Mailbox
Number 201, etc.
Be aware that mailboxes beginning with a leading digit of either 0, * and # are not
supported.
In 15-02-26 Message Key Operation Mode, enter 1 at each extension for which
you are adding a mailbox. This enables the Message key for Voice Mail access.
You can optionally use 15-07-01 Programming Function Keys to assign a Voice Mail
programmable key (code 77).
If you don't assign the Message key or a programmable key for Voice Mail access,
an extension user can access his mailbox by the following actions:
Press Speaker key
Dial InMail pilot number
Dial mailbox number
U
A
P
UTOMATED
All calls are answered by Call Routing Mailbox 1 and Dial Action Table 1. This
happens because:
Answer Table 1 Runs Monday-Friday from 8:30AM to 5:00PM, and uses Call
Routing Mailbox 1.
At all other times, the Default Mailbox answers – also using Call Routing Mailbox 1.
Dial Action Table 1 allows outside callers to perform the following actions:
Dial system extensions (if installed).
Dial 0 for an operator (extension 200).
Dial * + Extension to leave a Quick Message in a mailbox.
Dial # + Extension to remotely log on to their mailbox.
Wait on the line to be automatically routed to the operator.
Set up trunks as Direct Inward Lines (DIL) or Direct Inward Dialling lines (DID).
For full details for Direct Inward Dialling (DID) programming, refer to the
.
features manual.
22-02-01
Incoming Call Trunk Setup
Assign Service Type 4 to each trunk you want to be a DIL. Make a separate
entry for each Night Service mode.
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