When Data Cannot Be Sent Due To A Problem With The Destination; When The Machine Cannot Be Operated Due To A Problem With The User Certificate - Ricoh MP 402SPF User Manual

10. Troubleshooting

When Data Cannot Be Sent Due to a Problem with the Destination

Message
"Some invalid destination(s)
contained. Do you want to
select only valid
destination(s)?"
"SMTP authentication email
address and administrator
email address mismatch."
When the Machine Cannot Be Operated Due to a Problem with the User
Certificate
Message
"The destination cannot be
selected because its
encryption certificate is not
currently valid."
"The group destination
cannot be selected because
it contains a destination with
a encryption certificate that
is not currently valid."
"Transmission cannot be
performed because the
encryption certificate is not
currently valid."
200
Cause
The specified group contains
either an e-mail destination
and/or folder destination
that is not supported by the
specified transmission
method.
The SMTP authentication e-
mail address and the
administrator's e-mail
address do not match.
Cause
The user certificate
(destination certificate) has
expired.
The user certificate
(destination certificate) has
expired.
The user certificate
(destination certificate) has
expired.
Solution
In the message that appears at each
transmission, press [Select].
For details about how to set SMTP
authentication, see "File Transfer",
Connecting the Machine/ System
Settings.
Solution
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see
"Configuring S/MIME", Security
Guide.
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see
"Configuring S/MIME", Security
Guide.
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see
"Configuring S/MIME", Security
Guide.