Downloading Routes - Mercedes-Benz MY17 c-class Operator's Manual

Features
282
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest authorized Mercedes-
Benz Center or a recovery vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center.
The Roadside Assistance Connected
sage appears in the display. If the Vehicle Health
Check can be started, the
cle Diagnostics Received Start vehi‐
cle diagnostics?
display.
Press the Yes
X
When the Vehicle Diagnostics Please
X
Start Ignition
SmartKey to position 2 in the ignition lock
( page 131).
Y
If the Please follow the instructions
X
received by phone and move your vehi‐
cle to a safe position.
appears: please follow the instructions
received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins.
During this procedure, you will see the
cle Diagnostics Active
If you select Cancel, the Vehicle Health
Check is canceled completely.
When the check is complete, the
vehicle diagnostics data. (Voice con‐
nection may be interrupted during
data transfer)
data can now be sent.
Press the OK button to confirm the message.
X
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data...
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
Request for Vehi‐
message appears in the
button to confirm the message.
message appears: turn the
message
message.
Sending
message appears. The vehicle
message appears.
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is due, the display
shows a message to this effect together with
information about any special offers at your
workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
page 30).
(
Y
Information on Roadside Assistance
mes-
( page 27).
Y

Downloading routes

Downloading routes allows you to transfer and
save predefined routes in the navigation sys-
tem.
A route can be prepared and sent by either a
customer service representative or under "Own-
ers Online" at http://www.mbusa.com.
Each route can include up to four way points.
Once a route has been received by the naviga-
tion system, you will see the
nation ICON_POI_Category Name_1 has
been saved to "Previous destina‐
tions". Would you like to start navi‐
gation? message on the multimedia system
display.
The route is saved.
Vehi‐
To start route guidance: select Yes.
X
An overview of the route is shown in the dis-
play.
If you select No, the saved route can be called
up later in the navigation menu.
Select Start.
X
Starting route guidance.
Downloaded and saved routes can be called up
again.
You can find further information in the separate
multimedia system operating instructions.
Speed alert
You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehicle,
a message will be sent to the Customer Assis-
External desti‐