Before Requesting Service - LG LSRG309ST Owner's Manual

BEFORE REQUESTING SERVICE

Symptoms and Questions
Top burners do not light or do not burn evenly y The plug on range is not completely inserted in the electrical outlet.
Burner flames very large or yellow
Surface burners light but the oven does not
Food does not bake or roast properly
Food does not broil properly in the oven
Oven temperature too hot or too cold
Clock and timer does not work
Possible Cause/Solution
y Make sure the electrical plug is inserted into a live, properly grounded outlet.
y Burner slits on the side of the burner may be clogged.
y Remove the burners and clean them. Check the electrode area for burned-on
food or grease. See the "CARE AND CLEANING OF THE RANGE" section.
y Improper burner assembly.
y Make sure the burner parts are installed correctly. See the "CARE AND
CLEANING OF THE RANGE" section.
y Improper air to gas proportion.
y If range is connected to LP gas, contact the technician who installed your
range or made the conversion.
y The oven gas shut-off valve may have accidentally been moved during
cleaning or moving.
y Make sure that the oven gas shut-off valve is fully open.
y Improper oven controls setting.
y See the "USING THE OVEN" section.
y Incorrect rack position.
y See the "USING THE OVEN" section.
y Incorrect cookware or cookware of improper size being used.
y See the "USING THE OVEN" section.
y Oven thermostat needs adjustment.
y See the "HOW TO ADJUST THE OVEN THERMOSTAT" section.
y Clock not set correctly.
y See the "USING THE CLOCK AND TIMER" section.
y Aluminum foil used improperly in the oven.
y See the "CARE AND CLEANING OF THE RANGE" section.
y Improper oven controls setting.
y Make sure you touch the BROIL HI/LO key.
y Oven door not closed.
y See the "USING THE OVEN" section.
y Incorrect rack position.
y See the "BROILING GUIDE".
y Food being cooked in a hot pan.
y Use the broiling pan and grid that came with your range. Make sure it is cool.
y Cookware not suited for broiling.
y Use the broiling pan and grid that came with your range.
y Aluminum foil used on the broiling pan and grid has not been fittedproperly
and slit as recommended.
y See the "USING THE OVEN" section.
y Oven thermostat needs adjustment.
y See the "HOW TO ADJUST THE OVEN THERMOSTAT" section.
y The plug on range is not completely inserted in the electrical outlet.
y Make sure the electrical plug is inserted into a live, properly grounded outlet.
y A fuse in your home may be blown or the circuit breaker tripped.
y Replace the fuse or reset the circuit breaker.
y Improper oven controls setting.
y See the "USING THE CLOCK AND TIMER" section.
BEFORE REQUESTING SERVICE
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