Limited Warranty Navien, Inc - Navien NPE-180A Installation Manual

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LIMITED WARRANTY NAVIEN, INC.

Warranty Period
Navien products come with a limited warranty covering parts. The following
warranty periods begin to run from the date of original installation. The date of
original installation must be provided to Navien, and upon request, proof of the
original installation date must also be provided to Navien. When the product is
installed in a new construction, the commencement date shall be dated upon which
the end-user takes title to the property.
APPLICABLE WARRANTY PERIOD
Period of Coverage
All other parts and components
Warranty Claim Procedures
To obtain warranty repair service, the end user or homeowner must contact the
original installer of your Navien product. If the original installer cannot be identified,
the end user or home owner may contact Navien's Technical Administration
Department at (800) 519-8794. Proof of purchase is required to obtain warranty
service.
Warranty Service
At its option, Navien will replace the defective component (part), in accordance with
the terms of this Limited Warranty, if it fails in normal use and service during the
applicable warranty period identified above. The replacement component must be
Navien original factory component. Navien, at its sole discretion, may replace the
product with a new or refurbished product of comparable quality and design. The
replacement component or product will be warranted only for the unexpired
portion of the original component's applicable warranty period. Payment for labor in
completing the warranty service is subject to Navien's prior written approval and
shall be subject to Navien's schedule of approved labor allowances.
3 years
LIMITED WARRANTY NAVIEN, INC.
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