Troubleshooting; Overview - Brother E850TKW User Manual

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Troubleshooting

Overview

This chapter explains how to resolve typical problems you may encounter when using the P-touch. If you have
any problems with the P-touch, first make sure you have performed the following tasks correctly:
 Connect the P-touch to an electrical socket or install the battery (see Connecting the Power Supply
on page 5 or Installing the Rechargeable Li-ion Battery on page 194).
 Remove all protective packaging from the P-touch.
 Install and select the correct printer driver (see Installing the Printer Driver and Software on page 75).
 Connect the P-touch to a computer or mobile device (see Connecting the P-touch to a Computer
on page 75).
 Close the top cover completely.
 Insert a tube, an ink ribon cassette and a tape cassette correctly (see Inserting a Tube on page 6, Inserting
a Ribbon Cassette on page 7, and Inserting a Tape Cassette on page 8).
If you still have problems, read the troubleshooting tips in this chapter for help. If, after reading this chapter,
you are unable to resolve your problem, visit the Brother Solutions Center at support.brother.com.
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