Parking And Retrieving Calls - Polycom VVX201 Owner's Manual

To cancel a transfer before the call connects:
• Select Cancel.
The call is not transferred and becomes active.

Parking and Retrieving Calls

Using the Call Park feature, you can park a call on the server or another contact's line and retrieve the
call from any phone on your account.
Parking and Retrieving Calls
Using the Call Park feature, you can park up to two calls. Call Park is different from call hold in that the
parked calls are given a retrieval number and can be retrieved by any phone on your account.
Park Calls
You can park up to two calls on your line..
To park an active call:
• During a call, press the More > Park soft key.
The call is placed on hold and retrieval number is displayed.
After you park a call, you can retrieve the call or provide another contact with the call retrieval number
to retrieve the call.
Retrieving Parked Calls
Parked calls are placed on hold and given a retrieval number to retrieve the call. When a parked call is
retrieved, it will no longer be displayed as a call on hold.
Retrieve a Parked Call on the Same Phone
You can retrieve a parked call on the same phone where the call was parked.
To retrieve a parked call on the same phone:
• Do one of the following:
ª Press the Res soft key.
ª Select New Call and dial the retrieval number. For example, dial 9001.
Retrieve a Parked Call on Another Phone
Anyone on your account can retrieve a parked call by dialing the retrieval number.
User Guide for Polycom VVX201
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