Nortel i20 Series Features Manual page 4

Ring Volume .................................................................................................................................... 18
Contrast ........................................................................................................................................... 18
Time Zone Offset ............................................................................................................................. 19
Button Inquiry ................................................................................................................................. 19
Test Set ............................................................................................................................................ 19
2.7 Hotdesking ............................................................................................................................. 19
Hotdesk from a phone with the Services Key .................................................................................. 19
Hotdesk from an unregistered phone ............................................................................................. 20
Hotdesk from a phone with a programmed key .............................................................................. 21
2.8 Call Center Agent Features ...................................................................................................... 21
3. SERVICES KEY ................................................................................................................................... 23
Features available from Services Key listed in order of appearance ............................................... 23
4. VOICEMAIL ...................................................................................................................................... 25
4.1 Accessing Voicemail ................................................................................................................ 25
4.2 Direct Dial to Voicemail .......................................................................................................... 25
5. USER EXTENSION PORTAL ................................................................................................................ 26
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