Main Messages And Troubleshooting - Konica Minolta bizhub 306/266 User Manual

9
9 Troubleshooting
This chapter describes how to take corrective actions when an error message appears or a problem occurs.
9.1

Main messages and troubleshooting

When a print error occurs, the Error Indicator lights up and [Check Printer Mode] appears on the Display of
this machine. In that case, press the Printer key to display the print mode screen.
The following table describes main error messages displayed in the print mode screen.
Error Message
[PAPER SIZE ERROR]
[NO SUITABLE PAPER]
[INCORRECT PAPER SIZE]
[PAPER EMPTY]
[PAPER TYPE ERROR]
[MEMORY FULL]
[NOT ACCEPTED]
[PASSWORD]
[CAN NOT PRINT]
9-3
Main messages and troubleshooting
Cause
The paper size specified by the
printer driver differs from that of
the paper in the paper tray.
[Auto] is selected in the paper
tray setting of the printer driver,
but paper of the specified size is
not loaded into any paper tray.
Paper of the size specified by the
printer driver is not loaded into
the specified paper tray.
Paper is not loaded into the
specified paper tray, or the
specified paper tray is not in-
stalled on the machine.
Paper of the type specified by
the printer driver is not loaded
into the specified paper tray.
Image data received from the
computer or USB memory has
caused a memory overflow.
The secure print password is not
correct, and printing cannot be
started.
The files below cannot be print-
ed when using USB direct print.
• JPEG files in the progressive
mode
• Image files with sizes more
than the maximum file size
Correction action
Load paper of the correct size
onto the paper tray where a size
error occurred. If you entered a
custom size, check the size of
the paper and re-enter the size in
the utility mode.
Load paper of the specified size
into the paper tray.
Change the paper size in utility
mode, and load the appropriate
paper in the paper tray.
When using the multi manual pa-
per feed unit for printing, loading
of the appropriate paper starts
the printing process.
Load paper of the specified size
into the paper tray.
Load the appropriate paper in
the paper tray and change the
paper type in utility mode.
When using the multi manual pa-
per feed unit for printing, loading
of the appropriate paper starts
the printing process.
Press any key to cancel the print
job that has caused [Memory
Full].
Print the data page by page, or
simplify the print settings to re-
print it.
Enter the correct password.
Press any key and change file
formats.
bizhub 306/266
9.1