Advertisement
a. Dial either the Extension Number or dial a 9 and the Telephone Number and wait
for them to answer. When you are ready to begin the Conference Call select the
Confrnc Soft Key button. Depending on configuration you may need to select the
More Soft Key first. Your Screen will Display Active:Conference letting you know the
Conference call is active.
b. During an active Conference Call, you may hit the Split Soft Key to place both callers
on Hold. To talk to one caller separately you may use the up/down Navigation keys
to highlight the caller you wish to speak with and push the Resume Soft Key. You
will be connected to that caller and the other caller will remain on Hold.
c. If you wish to switch to the other caller you may use the up/down Navigation keys
to highlight that caller and push the Resume Soft Key. You will now be connected to
the other caller.
d. If you wish to leave the Conference Call you may hang up and the two parties will be
able to finish their conversation
e. If you have split the callers and you hang up the other caller will remain on hold. You
can then resume that conversation.
Call Waiting (if activated)
While you are on an active Call and another party calls you, your phone will play a "beep-beep"
tone to alert you of the second call. You may answer or reject the call by pressing either Soft Key
that appears on the bottom of the Screen. If you answer the call you will have all the same
options as the Conference Call feature described above.
Call Park
Call Park allows you to place a call on hold in what's called an Orbit. Basically the call is on hold
or Parked within the phone switch instead of on Hold at your phone, therefore your phone will
not be tied up and you may place or receive calls.
a. To Park an Active Call, select the Call Park Soft Key. The system will tell you what
Orbit Code the call was parked on. You may then hang up your phone and you will
be able to place or receive calls.
b. Communicate the Orbit Code to the person you Parked the call for. You can call
them, tell them, text them, e-mail them, etc. that they have a call parked on Orbit
"x"
c. To Retrieve a Parked Call, push the Retrieve Park Soft Key. The screen will change
and you can enter the Orbit Code and push enter. You will be connected with the
Caller.
d. While the Caller is Parked on an Orbit, they will be played Music on Hold. There will
be no reminder tones played so make sure not to leave someone stranded on hold.
If nobody retrieves the Caller after 60 minutes (configurable) the call will be
terminated. Most people will probably hang up first.
Do-Not-Disturb, aka DND
If you do not wish to receive incoming calls for a period of time you may push the DND Soft Key
to activate the Do-Not-Disturb feature. The Caller will be connected to your Voicemail (if
equipped), or given a Busy Signal. While the DND feature is active your Line Key (top left key on
Advertisement
