Understanding The Camera's Leds And Messages - Polycom VVX 500 User Manual

Web Info: How to Attach the Camera and Adjust the Camera Lens and Shutter
For information on attaching the VVX Camera, see the VVX Camera Quick Start Guide, available
from the VVX Camera Support page. The guide also shows you how to adjust the camera lens and
shutter.
After you attach your camera, you may receive a message indicating that your camera firmware is
updating and syncing with your phone. During this process, don't remove the camera. After your phone
and camera sync, a 'camera ready' message will display, and your camera is ready to use.
Understanding the Camera's LEDs and Messages
Your camera has an indicator light on the front right that lets you know when it's ready to use, and if a
video call is incoming, outgoing, active, held, or muted. Depending on the camera and call state, the
indicator will be amber, green, steady, or flashing.
Various messages will also display on your phone to indicate the camera state. For example, a message
will display to let you know that your camera is ready to use, or that your camera is updating and
unavailable to use.
The following tables describe your camera's LEDs and messages.
Camera LEDs
LED State
No LED
Flashes red and green, and then
turns off
Flashes amber and green
Flashes green
Green
Amber
Phone State
One of the following:
• Phone has no power
• Camera shutter is closed
• Camera is booting up
• Camera firmware is updating
• Incoming video call
• Video call is connected
One of the following:
• Incoming call (no video or audio-only)
• Outgoing call
• Audio call is connected
• Video is muted
• Held call
• Camera shutter is open, but video is not enabled and
camera is not selected
Chapter 3: Using Video and the Polycom VVX Camera
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