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AT&T WF721 User Manual

Wireless home phone
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AT&T GoPhone
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Wireless Home Phone
User guide
AT&T WF721

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Summary of Contents for AT&T WF721

  • Page 1 AT&T GoPhone ® Wireless Home Phone User guide AT&T WF721...
  • Page 2 Wireless Home Phone (“WHP”) device is a mobile device that may be used with home phone equipment in different locations in the U.S. WHP device requires a battery to be installed in the device at all times to operate. In the event of a power outage, the battery can be used as a backup battery.
  • Page 3 Welcome to AT&T Thank you for purchasing an AT&T Wireless Home Phone device (Model: WF721). To get the most from your new device, check out our videos and interactive tutorials at att.com/whphelp. Welcome...

  • Page 5: Table Of Contents

    Contents Getting started ..................1 In the box ....................1 Getting to know your device ............2 How it works ..................6 Device installation ................6 Voicemail ....................9 Transferring a phone number ............10 Using your device ..................11 Making calls ..................11 Three-way calling ................11 Call waiting ...................11 Call forwarding ...................12...

  • Page 6: Getting Started

    Getting started In the box The package should contain the following items: AT&T Wireless Home Phone device Phone cable (optional) Battery Battery cover and power cord Getting started...

  • Page 7: Getting To Know Your Device

    Getting to know your device Wireless Battery cover Power service Voicemail Battery charge On/Off Antenna Power input Service port* Telephone ports *Reserved for AT&T technical support. Service port is designed for diagnostic purposes only, not for customer use. Never place a USB-based device into the Service port of the device under any circumstance.

  • Page 8: Led Indicators

    LED indicators The table below describes possible states for each of the LED indicators. Icon name Status Condition Green solid Power No power New message Green blinking waiting Voicemail No messages waiting Green solid High Green blinking Battery in use (High) Yellow solid Medium Battery in use...

  • Page 9: How It Works

    How it works The Wireless Home Phone device uses the AT&T cellular network to provide phone service to your cordless or corded home phone(s). Place it anywhere in your house where you have a wireless signal. It does not require the use of a home phone wall jack like traditional home phone service.
  • Page 10 Install the battery Insert the battery. Note: Battery must be installed at all times for your Wireless Home Phone device to operate. Install the battery cover. Notes: • The battery must be installed at all times for your Wireless Home Phone device to operate properly, even when plugged into a power source.
  • Page 11 Turn on your device Plug the power cord into an electrical wall outlet that is not controlled by a wall switch. Insert the small end of the power cord into the round Power Input port on the back of your Wireless Home Phone device.
  • Page 12 Connect the device to a phone 1) Unplug your phone 2) Plug your phone into the from your home “Phone 1” port on the phone wall jack. Wireless Home Phone device, using your existing phone cable or included phone cable. IMPORTANT: DO NOT plug the Wireless Home Phone device or your phones into your wall jacks.
  • Page 13 Place a test call Place a test call from your connected home phone. Make sure to dial the 10-digit phone number, including area code. For best results, place the cordless phone base at least 12 inches from the Wireless Home Phone device. Note : Keep your cordless phone plugged into a power outlet.

  • Page 14: Voicemail

    Useful tips • Transferring a phone number can take about four days, so you should keep a phone plugged into your wall jack to receive calls on your old service (including 911) until your transfer completes. However, you can make calls immediately on your Wireless Home Phone device.

  • Page 15: Transferring A Phone Number

    Retrieving messages To retrieve voice messages, dial 1 on any home phone connected to the Wireless Home Phone device and wait four (4) seconds to connect to your AT&T wireless voicemail box. Simply follow the voice prompts to listen to and manage your messages.

  • Page 16: Using Your Device

    Using your device Making calls Using a phone connected to your Wireless Home Phone device, place and receive calls as you normally would. The Wireless Home Phone device supports both cordless and corded phone dialing methods. Note: You will need to dial 10 digits even for local numbers. Three-way calling While on an existing call, press the Flash (or Phone/Talk) key on your phone to put the fi...

  • Page 17: Call Forwarding

    Notes: • Your Wireless Home Phone device comes with standard three-way calling and call waiting. Operation of these features will vary depending on your home phone equipment. • If your phone does not have a Flash (or Phone/Talk) key, then use the off-hook mechanism supported by your phone.

  • Page 18: Helpful Tips

    Helpful tips Home answering machines If you choose to use your home answering machine instead of the voicemail provided by your Wireless Home Phone device, you will need to set your answering machine to pick up calls before network voicemail, which is fewer than 4 rings. If you have a stand-alone answering machine, you can connect it to the “Phone 2”...
  • Page 19 Notes: • Four volume levels are available (level 1 to level 4); the default setting is the highest at level 4. • Your home phone(s) may have a separate volume level setting function that is independent of the Wireless Home Phone device.
  • Page 20 TTY support TTY (Text Telephony) and TDD (Telecommunications Device for the Deaf) are supported by the Wireless Home Phone device. In order to use the TTY network, you must have a TTY-compatible phone and be in TTY mode. Note that most digital wireless devices are TTY-compatible.

  • Page 21: Important Information

    Important information E911 service For emergency calls, you may have to provide your location address to the 911 operator. Power outages The Wireless Home Phone device has a battery in the event of a power outage with talk time of approximately 3 hours and standby time of up to 25 hours depending on environmental factors.

  • Page 22: Device Compatibility

    It is recommended that you test your backup battery charge at least once per year and replace if necessary. To order a replacement battery and for cost and warranty information, visit att.com and search WF721 battery. Device compatibility The Wireless Home Phone device is not compatible with data...

  • Page 23: Frequently Asked Questions

    Frequently asked questions What kind of phone do I need to work with the Wireless Home Phone device? Most standard touch-tone phones may be used. Rotary phones are not supported. Cordless phone systems provide the most fl exibility and allow you to easily place additional handsets throughout your home.
  • Page 24 Do I need broadband Internet service for the Wireless Home Phone device to work? No, the service is provided through the AT&T wireless network. Can I move my Wireless Home Phone device and use it in another location? Yes, you can use your device anywhere in the U.S. where AT&T is authorized to provide wireless services.

  • Page 25: Troubleshooting

    Troubleshooting Problem Possible solution No dial tone • Make sure the battery is installed in your Wireless Home Phone device. • Make sure the device is turned on (Power indicator light is green) and there is AC power to the Wireless Home Phone device.
  • Page 26 Problem Possible solution Poor voice • Make sure all connections are fi rmly in quality place. • Make sure the external antenna is installed and securely fastened. • Move your device to another area of the home with a strong wireless signal (3 green bars or more), typically near a window or outside wall.
  • Page 27 Problem Possible solution Wireless • Make sure the external antenna is Service installed and securely fastened. indicator • Move your device to another area with displays a red suffi cient network signal (at least 1 to antenna and no 2 green bars are displayed). bars are lit Solid red A software update is in progress and may...
  • Page 28 Problem Possible solution SIM card • The SIM card provided with your Wireless doesn’t work Home Phone device is intended for use in my mobile only in your specifi c Wireless Home device Phone device and cannot be used in a mobile handset.
  • Page 29 Possible solution My answering • Set your answering machine settings to machine won’t pick up calls before network voicemail, pick up calls which is approximately four (4) rings. • Or, you can have network voicemail removed from your account by calling AT&T Customer Care.

  • Page 30: Specifi Cations

    Specifi cations Dimensions 5.51" (W) × 4.33" (D) × 1.18" (H) (W×D×H) Weight 8.26 oz. (including antenna and battery) Battery 1,900 mAh Talk time Approximately 3 hours (2G and 3G) Standby time Up to 25 hours Note: The value of the talk time or standby time varies with the actual environment.

  • Page 31: Safety Instructions

    Safety instructions • Some electronic devices are susceptible to electromagnetic interference sent by devices that may not be adequately shielded. For best performance, position the Wireless Home Phone device as far from these types of devices (TV sets, radios and other automated offi ce equipment) as possible (at least 8 feet) so as to avoid possible electromagnetic interference.
  • Page 32 • Do not expose the device to direct sunlight or store it in hot areas. High temperatures can shorten the life of electronic devices. • Prevent liquids from leaking into the device. • Do not attempt to disassemble the device by yourself. Non-expert handling of the device may cause bodily injury or device damage.

  • Page 33: Radio Frequency (Rf) Energy

    fi le with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/ea/fccid/ after searching FCC ID: SRQ-WF721. * Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands.

  • Page 34: Fcc Compliance

    FCC compliance This device complies with part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. CAUTION : Changes or modifi cations not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

  • Page 35: Warranty

    Warranty ZTE offers you a limited warranty that the enclosed subscriber unit and its enclosed accessories will be free from defects in material and workmanship for a period that expires one (1) year from the date of sale of the Product to you, provided that you are the original end-user purchaser of the Product and provided that your purchase was made from a supplier authorized by the Seller.
  • Page 36 d) If the Product has been opened, modifi ed or repaired by anyone other than a warranty service center or if it is repaired using unauthorized spare parts. e) If the serial number or mobile accessory date code has been removed, erased, defaced, altered, or are illegible in any way subject to sole judgment of ZTE.

  • Page 37: How To Get Warranty Service

    How to get warranty service To obtain warranty service, please call 877.817.1759. Please have the following information available when you send the device in for repair: • A valid Proof of Purchase • Return address • Daytime phone number or fax number •...

  • Page 38: Notes

    Notes Device confi guration...
  • Page 39 GOP PD T 0816 8924 E...

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