Update Gateway; Ping Test - Paradyne Hotwire 6211 User Manual

4.7.4

Update Gateway

You can remotely upgrade the modem's firmware from the web interface. The firmware consists of two images: the
kernel (operating system) and the file system.
To upgrade the firmware:
1. From the Home screen, under the Tools title, click on Update Gateway. This invokes the screen shown in Figure
4-20.
2. Click on Browse, and find the firmware file to download. Make sure this is the correct file.
3. Click on upgrade firmware (as shown in Figure 4-20). Once the upgrade is complete the CPE will reboot. You
will need to log back onto the CPE after the firmware upgrade is complete.
The firmware upgrade should take less that 5 minutes to complete. If it takes longer than 5 minutes, something has
gone wrong.
Note: Do not remove power from the CPE during the firmware upgrade procedure.
Figure 4-20. Update Gateway
4.7.5

Ping Test

Once you have your modem configured, it is a good idea to make sure you can ping the network.
To run a ping test:
1. From the Home screen, under the Tools title, click on Ping Test.
2. Type the target address that you want to ping. If you have your PC connected to the modem via the default
DHCP configuration, you should be able to Ping the network address 192.168.1.2. If your ISP has provided their
server address you can try to ping that address. If the pings for both the WAN and the LAN side are successful,
and you have the proper protocols configured, you should be able to access the Internet.
By default when you select ping test, the modem will ping itself three times. In Figure 4-21, the modem passed the
Ping Test; this basically means that the TCP/IP protocol is up and running. If this first test does not pass, the TCP/IP
protocol is not loaded for some reason; you should restart the modem.
6210-A2-GB21-00 April 2004
Hotwire 6210, 6211, and 6381 User's Guide
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