IBM 11000 VA LCD 5U Installation And Maintenance Manual
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IBM 11000 VA LCD 5U Installation And Maintenance Manual

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  • Page 1 11000 VA LCD 5U Rack UPS 11000 VA UPS 3U Extended Battery Module Installation and Maintenance Guide...
  • Page 3 11000 VA LCD 5U Rack UPS 11000 VA UPS 3U Extended Battery Module Installation and Maintenance Guide...
  • Page 4 Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 65, the Systems Safety Notices and Environmental Notices and User Guide documents on the IBM Documentation CD, and the Warranty Information document that comes with the product.
  • Page 5 Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright IBM Corp. 2011...
  • Page 6 Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. Important: Each caution and danger statement in this document is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Systems Safety Notices document.
  • Page 7 DANGER When working on or around the system, observe the following precautions: Electrical voltage and current from power, telephone, and communication cables are hazardous. To avoid a shock hazard: v Connect power to this unit only with the provided power cord. Do not use the provided power cord for any other product.
  • Page 8 To avoid possible explosion, do not burn. Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, IBM has a process for the collection of this battery. For information, call 1-800-426-4333. Have the IBM part number for the battery unit available when you call.
  • Page 9 The following general safety information should be used for all rack-mounted devices: DANGER Observe the following precautions when working on or around your IT rack system: v Heavy equipment—personal injury or equipment damage might result if mishandled. v Always lower the leveling pads on the rack cabinet. v Always install stabilizer brackets on the rack cabinet.
  • Page 10 CAUTION: v Do not install a unit in a rack where the internal rack ambient temperatures will exceed the manufacturer’s recommended ambient temperature for all your rack-mounted devices. v Do not install a unit in a rack where the air flow is compromised. Ensure that air flow is not blocked or reduced on any side, front, or back of a unit used for air flow through the unit.

  • Page 11: Table Of Contents

    Chapter 1. Introduction ..... . 1 The IBM Documentation CD ....2 Hardware and software requirements .
  • Page 12 Hardware service and support ....64 IBM Taiwan product service ....64 Appendix B.
  • Page 13 Taiwan Class A compliance statement ....71 Index ......73 Contents...
  • Page 14 11000 VA UPS and 11000 VA EBM: Installation and Maintenance Guide...

  • Page 15: Chapter 1. Introduction

    The information in this document is for the following UPS and extended battery module models: v IBM 11000 VA LCD 5U Rack UPS (200 V / 208 V / 230 V), Type 5395-9KX v IBM 11000 VA UPS 3U Extended Battery Module, part number 69Y1986...

  • Page 16: The Ibm Documentation Cd

    The IBM Documentation CD The IBM Documentation CD contains documentation for your UPS in Portable Document Format (PDF) and includes the IBM Documentation Browser to help you find information quickly. Hardware and software requirements The IBM Documentation CD requires the following minimum hardware and software: v Microsoft Windows NT 4.0 (with Service Pack 3 or later), Windows 2000, or Red...
  • Page 17 listed in order of the most occurrences. Click a document to view it, and press Ctrl+F to use the Acrobat search function, or press Alt+F to use the xpdf search function within the document. Click Help for detailed information about using the Documentation Browser. Chapter 1.

  • Page 18: Specifications

    Note: All dimensions include the front bezel. Table 1. 11000 VA LCD 5U rack UPS specifications Specification 11000 VA LCD 5U rack UPS (200 V / 208 V / 230 V) Height 212 mm (8.3 in.) Width 483 mm (19 in.) Depth 740 mm (29.1 in.)

  • Page 19: Internal Circuit Configuration

    Table 1. 11000 VA LCD 5U rack UPS specifications (continued) Specification 11000 VA LCD 5U rack UPS (200 V / 208 V / 230 V) Efficiency (for fully charged battery) Normal mode: ≥92.5% (200 V) ≥93% (208 V / 220 V) ≥94% (230 V / 240 V)

  • Page 20: Notices And Statements In This Document

    Notices and statements in this document The caution and danger statements in this document are also in the multilingual Systems Safety Notices document, which is on the IBM Documentation CD. Each statement is numbered for reference to the corresponding statement in the Systems Safety Notices document.

  • Page 21: Chapter 2. Installing The Uninterruptible Power Supply

    Two bezels (upper and lower) v Rack mount kit, including rails and mounting hardware v Documentation package v IBM UPS Manager CD (power-management software) v Serial and USB communication cables v Remote emergency power-off connector v Shipping bracket (provides extra protection for the UPS when shipped in a rack cabinet) ©...

  • Page 22: Front View Of The Ups

    Front view of the UPS The following illustration shows the front view of the UPS. 1 5 0 2 0 8 /6 0 For more information about the control panel on the front of the UPS, see “Control panel” on page 27. 11000 VA UPS and 11000 VA EBM: Installation and Maintenance Guide...

  • Page 23: Rear View Of The Ups

    Rear view of the UPS The following illustration shows the controls and connectors on the rear of the 11000 VA LCD 5U rack UPS (200 V / 208 V / 230 V). Front view of the extended battery module The following illustration shows the front view of the 3U extended battery module.

  • Page 24: Rear View Of The Extended Battery Module

    Rack installation To install the UPS or extended battery module in a rack cabinet, see the IBM Rack Installation Instructions document that comes with the rack mount kit. 11000 VA UPS and 11000 VA EBM: Installation and Maintenance Guide...

  • Page 25: Connecting An Extended Battery Module To The Ups

    Connecting an extended battery module to the UPS Important: A small amount of arcing might occur while you are connecting the extended battery module to the UPS. This is normal and does not damage the unit or cause any safety concern. Insert the extended battery module cable into the UPS battery connector quickly and firmly.
  • Page 26 2. Remove the two screws and the battery connector cover from the rear panel of the UPS as shown in the following illustration. Save the cover and screws for possible future use. Note: If the UPS is stored or used without an extended battery module, the extended battery module connector cover must be installed as a safety precaution.

  • Page 27: Completing The Installation

    To complete the installation of the UPS, complete the following steps: 1. If you are installing the IBM UPS Manager software, connect a computer to the UPS by using one of the communication cables that come with the UPS. For more information, see “Installing the UPS Manager software”...

  • Page 28: Installing The Remote Emergency Power-Off

    Notes: 1. Do not protect laser printers with the UPS because of the exceptionally high power requirements of the heating elements. 2. Before you connect the UPS power cord to a power source, see “UPS initial startup” on page 25. Installing the remote emergency power-off The UPS includes a remote emergency power-off connector that enables you to turn off power at the UPS output receptacles from a customer-supplied switch in a...
  • Page 29 To connect a remote emergency power-off switch, complete the following steps: 1. Turn off the UPS, disconnect all external cables, and make sure that the UPS is disconnected from utility power. 2. Remove the remote emergency power-off connector from the accessory kit. Note: Make sure that no jumper is installed in the remote emergency power-off connector.

  • Page 30: Hard-Wiring The Ups Input (For Licensed Electrician Only)

    Hard-wiring the UPS input (for licensed electrician only) CAUTION: The product might be equipped with a hard-wired power cable. Ensure that a licensed electrician performs the installation per the national electrical code. (C022) The 11000 VA UPS model requires a dedicated branch circuit that meets the following requirements: v A breaker that is wall-mounted and readily accessible to the operator: A 63 A (for Europe) or 80 A (for North America) 2-pole circuit breaker to provide...
  • Page 31 2. Remove the four screws that secure the terminal block cover to the UPS. Save the screws. Input terminal block cover 3. Punch a hole in the terminal block cover for the input conduit, using a round knockout punch or similar device. The hole must accommodate a 19 - 25.4 mm (0.75 - 1 in.) Intermediate Metal Conduit (IMC).
  • Page 32 7. Connect the input and ground wires to the terminal block according to the following illustration and Table 4. Terminal position 1 2 3 Table 4. UPS wiring specifications Terminal UPS wire Terminal wire Tightening Wire functions position function size rating torque Input Input ground...

  • Page 33: Connecting The Ups Internal Batteries

    Connecting the UPS internal batteries To connect the UPS internal batteries, complete the following steps: 1. Remove the UPS lower front bezel. Press the two side latches toward each other to release the bezel, and pull the bezel away. 2. Loosen the thumbscrew on the left battery retention bracket 1 , slide the bracket to the right 2 , rotate the bracket out 3 , and then remove it.
  • Page 34 3. Loosen the thumbscrew on the right battery retention bracket 1 , slide the bracket to the left 2 , rotate the bracket out 3 , and then remove it. 4. Connect the three internal battery connectors. Note: A small amount of arcing might occur when you connect the batteries. This is normal and does not damage the unit or present any safety concern.
  • Page 35 5. Reinstall the right battery retention bracket: a. Slide the right battery retention bracket to the left and into the slot 1 . b. Rotate the battery retention bracket toward the UPS 2 . Make sure that the internal battery connectors are out of the way. c.

  • Page 36: Disconnecting The Ups Internal Batteries

    Disconnecting the UPS internal batteries To disconnect the UPS internal batteries, complete the following steps: 1. Remove the UPS lower front bezel. Press the two side latches toward each other to release the bezel, and pull the bezel away. 2. Loosen the thumbscrew on the left battery retention bracket 1 , slide the bracket to the right 2 , rotate the bracket out 3 , and then remove it.
  • Page 37 3. Loosen the thumbscrew on the right battery retention bracket 1 , slide the bracket to the left 2 , rotate the bracket out 3 , and then remove it. 4. Disconnect all three internal battery connectors. Chapter 2. Installing the uninterruptible power supply...
  • Page 38 5. Reinstall the right battery retention bracket: a. Slide the right battery retention bracket to the left and into the slot 1 . b. Rotate the battery retention bracket toward the UPS 2 . Make sure that the internal battery connectors are out of the way. c.

  • Page 39: Ups Initial Startup

    3. Make sure that all load segment circuit breakers are in the On position. 4. Turn on the main utility breaker. The UPS front panel display is illuminated. The IBM startup screen changes to the UPS status summary screen. Standby status is displayed on the front panel of the UPS.
  • Page 40 11000 VA UPS and 11000 VA EBM: Installation and Maintenance Guide...

  • Page 41: Chapter 3. Operating The Uninterruptible Power Supply

    OK: Press this button to select the current menu or option. On the following screens, press and hold this button longer than 1 second: v On the User Setting screens, to save the displayed setting. © Copyright IBM Corp. 2011...

  • Page 42: Operating Modes

    v On the Meter and Notice/Alarm screens, to lock the screen (prevent the screen from returning to its default after timeout). A locked screen displays a small key image near the status icon. To unlock the screen, press any button to perform its usual function.

  • Page 43: Converter Mode

    Converter mode The UPS supplies the load from utility power while acting as a frequency converter, locking the UPS into a stable output frequency and transferring to Battery mode as necessary. Bypass mode is not available. Use Converter mode to lock the UPS output frequency at 50 Hz or 60 Hz to suit power-sensitive equipment, or to provide 50 Hz output when the available standard utility input is 60 Hz (or the reverse).

  • Page 44: Display Functions

    Display functions The UPS provides information about the load status, events, measurements, identification, and settings through the front panel display. While any screen is displayed, press the escape (X) button until the main menu is displayed, and then press the down ( ) button to scroll through the following main menu choices: v System Status...

  • Page 45: Meters

    to the fourth row. The bottom-right corner of the alarm history screen displays two numbers: an ordering number of the event in the log, followed by the total number of events in the log. If there are no events in the log, the message No events in log is displayed on the alarm history screen.

  • Page 46: Model Information

    NMC IP address: IP address for the network management card v UPS firmware: Firmware version for the UPS Note: The network management card firmware screens are displayed only if an IBM Network Management Card is installed. See “IBM Network Management Card” on page 45. Configuration Only the available options are displayed.
  • Page 47 Table 8. Configuration settings (continued) Description Available settings Default setting Output voltage [200V] [208V] [220V] [230V] [240V] [Auto sensing] Auto sensing Note: Numerical output voltage settings that are configured in Note: The default auto Standby mode take effect immediately. Auto sensing and any sensing runs once to set settings that are configured outside of Standby mode take effect the output voltage and...
  • Page 48 Table 8. Configuration settings (continued) Description Available settings Default setting Qualify bypass [Always] [Never] [Bypass Disabled] Always If Always is selected, the Bypass operation is allowed when: v Bypass voltages > the value set for Bypass Voltage Low Limit v Bypass voltages < the value set for Bypass Voltage High Limit v Bypass frequency >...

  • Page 49: Transferring The Ups Between Modes

    Transferring the UPS between modes Transferring between modes includes: v Transferring from Normal to Bypass mode v Transferring from Bypass to Normal mode Transferring from Normal to Bypass Mode To transfer from Normal to Bypass mode, complete the following steps: 1.

  • Page 50: Setting The Power Strategy

    Setting the power strategy The UPS has the following three settings for power strategy: v Normal. The UPS operates in Normal mode (powering the load from utility power). v High Efficiency. The UPS operates in High Efficiency mode (powering the load from the bypass source but ready to transfer to Normal mode as needed).

  • Page 51: Retrieving The Alarm History

    To set the power strategy, complete the following steps: 1. Make sure that the UPS is in Standby mode. 2. From the main menu, press the down ( ) button to scroll to the Configuration menu, and press the OK button. 3.

  • Page 52: Configuring Load Segments

    Configuring load segments Load segments are sets of receptacles that can be controlled through the LCD, by the network management card, or by power-management software, providing an orderly shutdown and startup of the connected devices. For example, during a power outage, you can keep key devices running while you turn off other devices. This feature enables you to save battery power.

  • Page 53: Configuring Automatic Start Delay

    Configuring automatic start delay The load segments turn on automatically after the utility power returns, if they were shut down by any of the following means: v The on/off button v An external command with the auto-restart option v Battery under voltage state v Automatic on battery shutdown command You can change the length of the restart delay time or disable automatic restart.

  • Page 54: Configuring Battery Settings

    To set the shutdown times for each load segment, complete the following steps: 1. From the main menu, press the down ( ) button to scroll to the Configuration menu, and press the OK button. 2. Press the down ( ) button to scroll to Automatic on Battery Shutdown, and press the OK button.

  • Page 55: Running Automatic Battery Tests

    Running automatic battery tests The automatic discharge test is enabled by default and runs during the transition from Float to Rest mode. After the test is complete, the charge cycle restarts to completely charge the batteries and then continues to Rest mode. The automatic test runs approximately once every three months and does not run again until after three more Float to Rest mode transitions.
  • Page 56 11000 VA UPS and 11000 VA EBM: Installation and Maintenance Guide...

  • Page 57: Chapter 4. Additional Uninterruptible Power Supply Features

    1. Connect a computer to either the RS-232 port or USB port on the UPS. See “RS-232 and USB communication ports.” 2. Insert the IBM UPS Manager CD that comes with the UPS into the CD or DVD drive. If the Software Wizard install menu does not automatically open, see the CD_ReadMe.txt file and follow the steps to manually open the wizard.

  • Page 58: Rs-232 Port

    RS-232 port To establish communication between the UPS and a computer, connect one end of the serial communication cable that comes with the UPS to the RS-232 port on the UPS. Connect the other end of the serial cable to the RS-232 port on a computer. The cable pins for the RS-232 connector are identified in the following illustration.

  • Page 59: Usb Port

    USB port The UPS can communicate with a USB-compliant computer by using the IBM UPS Manager software, which is compatible with a human interface device (HID). To establish communication between the UPS and a computer, connect the USB cable that comes with the UPS to the USB port on the UPS. Connect the other end of the USB cable to a USB port on a computer.
  • Page 60 11000 VA UPS and 11000 VA EBM: Installation and Maintenance Guide...

  • Page 61: Chapter 5. Hardware Maintenance Information

    Replaceable UPS components The replaceable components in the UPS are Tier 1 customer replaceable units (CRUs). Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

  • Page 62: Storing The Ups And Batteries

    To avoid possible explosion, do not burn. Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, IBM has a process for the collection of this battery. For information, call 1-800-426-4333. Have the IBM part number for the battery unit available when you call.
  • Page 63 To remove input power to change the battery modules, complete the following steps. Note: Qualified personnel can replace internal batteries without shutting down the UPS and without having to remove the UPS from the rack cabinet. 1. Press and hold the on/off button until the long beep ceases (approximately 3 seconds), and then disconnect the UPS.
  • Page 64 3. Loosen the thumbscrew on the right battery retention bracket 1 , slide the bracket to the left 2 , rotate the bracket out 3 , and then remove it. 4. Disconnect all three internal battery connectors and move the connectors out of the way.
  • Page 65 6. Remove the right internal battery module. With the required three people, use the plastic tabs to pull the right internal battery module completely out of the bay and recycle or discard it as instructed by local regulations. 7. With the required three people, carefully slide one new battery module into the UPS.
  • Page 66 9. Reinstall the right battery retention bracket: a. Slide the right battery retention bracket to the left and into the slot 1 . b. Rotate the battery retention bracket toward the UPS 2 . Make sure that the internal battery connectors are out of the way. c.
  • Page 67 11. To attach the UPS lower front bezel, press the two side latches toward each other, align the bezel with the UPS, and snap it into place. Chapter 5. Hardware maintenance information...

  • Page 68: Testing A Battery

    Testing a battery Before you run a battery test, make sure that: v The batteries are fully charged (the LCD displays the battery status message Battery resting). v The UPS is in Normal mode or High Efficiency mode with no active alarms. v The load is greater than 10%.

  • Page 69: Chapter 6. Troubleshooting

    To access troubleshooting information by using the Status menu, complete the following steps: 1. While the main menu is displayed, press the down ( ) button to scroll to the System Status menu, and press the OK button. © Copyright IBM Corp. 2011...

  • Page 70: Alarm History Menu

    2. Press the down ( ) button to scroll through the active notice and alarm screens, and then the battery status screens. Alarm history menu From the Alarm history menu, you can access the last 50 events, which include events, notices, and alarms, arranged from latest to oldest. To access troubleshooting information by using the Alarm history menu, complete the following steps: 1.
  • Page 71 3. Click OK. The computer creates a communication connection. 4. Click Call, and then click Disconnect. 5. Click File -> Properties. Set the computer ASCII settings as shown in the following illustration. 6. Type GH and press Enter. The UPS replies with a list of events that includes the event type, ID, date and time, and name.

  • Page 72: Typical Alarms And Conditions

    Typical alarms and conditions The typical alarms and conditions are described in the following table. Table 14. Typical alarms and conditions Alarm or condition Possible cause Action The UPS does not provide or indicate The batteries need charging or Apply utility power for 48 hours to the expected backup time.
  • Page 73 Table 14. Typical alarms and conditions (continued) Alarm or condition Possible cause Action Battery Disconnected The UPS does not recognize the Make sure that all batteries are (Alarm 199) internal batteries. correctly connected. If the condition Fast Beeping Alarm remains, contact your service The battery voltage is lower than the representative.
  • Page 74 Table 14. Typical alarms and conditions (continued) Alarm or condition Possible cause Action Remote Emergency Power Off The external contacts in the rear of The UPS de-energizes the load and (Alarm 12) the UPS are configured for remote enters Standby mode. For more Fast Beeping Alarm emergency power-off operation, and information, see “Installing the remote...

  • Page 75: Silencing The Alarm

    Table 14. Typical alarms and conditions (continued) Alarm or condition Possible cause Action Heatsink Over Temperature The UPS has detected that one of its The UPS transfers to Bypass mode if (Alarm 73) heat sinks has exceeded the available. If bypass is not available or Fast Beeping Alarm maximum defined operating the UPS is in power on or Standby...
  • Page 76 11000 VA UPS and 11000 VA EBM: Installation and Maintenance Guide...

  • Page 77: Appendix A. Getting Help And Technical Assistance

    If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.

  • Page 78: Software Service And Support

    Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with System x and xSeries servers, BladeCenter products, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, see http://www.ibm.com/services/supline/products/.

  • Page 79: Appendix B. Notices

    The materials at those websites are not part of the materials for this IBM product, and use of those websites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 80: Important Notes

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software might differ from its retail version (if available) and might not include user manuals or all program functionality.

  • Page 81: Particulate Contamination

    If IBM determines that the levels of particulates or gases in your environment have caused damage to the device, IBM may condition provision of repair or replacement of devices or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.

  • Page 82: Electronic Emission Notices

    In the request, be sure to include the publication part number and title. When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you.

  • Page 83: Germany Class A Statement

    EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der IBM verändert bzw.

  • Page 84: Vcci Class A Statement

    Der verantwortliche Ansprechpartner des Herstellers in der EU ist: IBM Deutschland Technical Regulations, Department M456 IBM-Allee 1, 71137 Ehningen, Germany Telephone: +49 7032 15-2937 Email: tjahn@de.ibm.com Generelle Informationen: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.

  • Page 85: People's Republic Of China Class A Electronic Emission Statement

    People's Republic of China Class A electronic emission statement Taiwan Class A compliance statement Appendix B. Notices...
  • Page 86 11000 VA UPS and 11000 VA EBM: Installation and Maintenance Guide...
  • Page 87 6 installation, completing 13 internal battery connecting 19 danger statements 6 disconnecting 22 disconnecting internal circuit configuration 5 internal battery 22 inventory checklist 7 UPS and extended battery module 13 display function alarm history 30 © Copyright IBM Corp. 2011...
  • Page 88 particulate contamination 67 alarm history 30 power strategy, setting 37 Battery operating mode 29 power-management software, installing 43 button descriptions 27 Bypass operating mode 29 configuration 32 control screens 31 rack installation 10 Converter operating mode 29 rear view (extended battery module) 10 High Efficiency operating mode 28 rear view controls and power 9 meters 31...
  • Page 89 UPS (continued) audible alarms 55 battery care 47 behavior on overload 37 completing installation 13 configuring automatic battery tests 41 configuring automatic restart 41 configuring for an extended battery module 40 connecting to extended battery module 11 CRU listing 47 environmental monitoring probe 45 front view controls and power 8 front view LCD and controls 27...
  • Page 90 11000 VA UPS and 11000 VA EBM: Installation and Maintenance Guide...
  • Page 92 Part Number: 60Y1454 Printed in USA (1P) P/N: 60Y1454...

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