Troubleshooting For Paper Jam - Konica Minolta bizhub 4050 User Manual

3.3

Troubleshooting for paper jam

3.3 Troubleshooting for paper jam
Symptom
Multiple sheets are fed out as a
stack of paper.
A paper jam message persists.
A paper jam has occurred during
2-sided printing.
A paper jam has occurred in the
ADF.
[Maintenance/Troubleshooting]
Cause
Sheet edges are not aligned.
Paper is damp.
A jammed paper or slip of paper
remains inside this machine.
Invalid paper (paper of an invalid
size, thickness, or type) is used.
A paper jam has not yet cleared.
An invalid original is used.
The number of original pages ex-
ceeds the maximum capacity.
The width of the lateral guide is
not adjusted to the size of the
original.
Action
Remove sheets, align their edg-
es, then load them into a tray
again.
Remove the damp paper, then
replace it with new dry paper.
Recheck the paper path, then
check that all paper jams are
cleared.
Use our recommended paper.
For information on the available
paper, refer to Chapter 6 "Load-
ing Paper" in [User's Guide: In-
troduction].
2-sided printing is available for
plain paper (recycled paper) of
15-15/16 to 23-15/16 lb (60 to 90
2
g/m ), thick paper of 24-3/16 to
2
43-3/8 lb (91 to 163 g/m ), or
special paper of 15-15/16 to 23-
2
15/16 lb (60 to 90 g/m ). Specify
the correct paper type using the
printer driver.
For information on the available
paper, refer to Chapter 6 "Load-
ing Paper" in [User's Guide: In-
troduction].
Do not load sheets of different
types together.
Do not use an envelope, label
sheet, glossy paper, or single
side only paper for 2-sided print-
ing.
Recheck the paper path, then
check that all paper jams are
cleared.
Use an original that matches this
machine.
For information on the available
original size, refer to Chapter 5
"Loading the Original" in [User's
Guide: Introduction].
Remove excessive original pag-
es on the ADF, then load them
again.
Adjust the lateral guide of the
ADF to the size of the original.
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