Konica Minolta bizhub 4050 User Manual page 39

4.3 Cannot print
Description of problem
Printing in user authenti-
cation or account track
mode is not available.
Printing is not available
when you have selected
[Public User] in user au-
thentication.
Selection of items failed
in the printer driver.
A "conflict" message
saying "unable to config-
ure" or "function will be
canceled" appears.
Cannot print according
to the settings you have
configured.
Images are not printed
correctly.
Paper is not fed from the
specified paper tray.
[Maintenance/Troubleshooting]
Check points
Are the user name or ac-
count name, and pass-
word correct?
Is the user authentica-
tion or account track en-
abled in the printer
driver?
Is the entered user name
or account name author-
ized?
Is printing by public us-
ers permitted on the ma-
chine?
Selection may not be en-
abled for certain combi-
nations of functions.
Have you set up func-
tions that cannot be
used in combination?
The settings may not be
configured correctly.
Even though a combina-
tion of functions may be
enabled in the printer
driver, that combination
may not be available on
this machine.
The paper size or paper
orientation specified in
the application may take
precedence over the
settings in the printer
driver when printing.
Is there sufficient com-
puter memory available?
Does the specified paper
tray contain paper of the
correct size/orientation?
Remedy
Enter the correct user name, account name and
password.
Enable user authentication or account track on
the printer driver.
Check that printing of the current user name/ac-
count name is permitted?
Check whether printing by public users is permit-
ted. If not, grant printing permission to public us-
ers.
Grayed out items cannot be configured.
Check what functions are enabled and redo the
selection of functions.
Check the setting of each item of the printer driv-
er.
Correct the settings in the application.
Simplify the images to reduce the data size.
Load paper of the appropriate size and orienta-
tion into the paper tray.
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