Troubleshooting - Yamaha YSTMS35D Owner's Manual

Troubleshooting

If the speakers fail to operate normally, check the following table. It lists common operation errors and simple mea-
sures that you can take to correct problems. If a problem cannot be corrected, or the symptom is not listed, discon-
nect the AC adapter and contact your authorized YAMAHA dealer or service center for help.
FAULT
The speakers are The USB cable is not connected securely. Remove the USB cable from the speaker and com-
recognized as an
"unknown device"
by the computer.
You did not complete the Device Driver
Install procedure correctly.
No sound comes The AC adapter is not properly plugged
from the speak- into the AC receptacle.
ers or subwoofer.
The
satellite speaker is turned off or the AC
adapter is not plugged into the AC recep-
tacle and the DC connector completely.
The volume is set to minimum.
The level of the input signal is too low.
Connections are faulty or incomplete.
You are using a slow-speed USB cable.
Windows 98 is not installed on the com-
puter.
The "mute" option is selected in the soft-
ware volume control in Windows 98.
"YAMAHA YST-MS35D USB Audio" is not
listed under "Sound, video and game con-
trollers" or "YAMAHA YST-MS35D USB
Composite Device" is not listed under
"Universal serial bus controller" or "Human
Interface Devices" in the Device Manager.
The current CD-ROM drive is not specified
as the "Default CD-ROM drive for playing
CD music" in the "CD Music" tab of the
"Multimedia Properties" panel.
The volume settings in Windows 98 are
not appropriate.
The bass sound The BASS control is set to minimum.
can not be heard.
Sound is dis- The level of the input signal is too high.
torted.
Noise. Connections are faulty or incomplete.
Note 1: USB ports are delicate. Handle them with care. Do not insert USB plugs forcefully or you may damage the
port.
Note 2: For more information on issues related to Windows 98, consult the Windows 98 manual or your computer
dealer.
9
CAUSE
(standby/on) button on the right
CURE
puter, then re-connect it securely. Also, turn off and
on the power to the speakers.
Turn off the power to the speakers, remove the USB
cable, then turn on the power to the speaker again.
If the Device Driver is still not recognized, re-install
it.
Insert the AC adapter firmly into the AC receptacle.
Plug the AC adapter completely into the AC recepta-
cle and DC connector, then turn on the
on) button on the right speaker.
Turn the speaker VOLUME control to the right to
increase the volume.
Turn up the volume on the connected device.
Make the connections again, firmly, or use a differ-
ent cable.
Make sure you use the USB cable included in the
package or an equivalent high-speed USB cable.
Install Windows 98.
Cancel "mute" in the software volume control in Win-
dow 98.
Restart the PC. If it does not still work, re-install the
device driver.
Select the drive with which you want to play CDs.
From the [Start] menu, select [Programs]-->[Acces-
sories]-->[Entertainment]-->[Volume Control] , and
adjust the volume settings to appropriate levels.
Raise the volume bars shown in the "CD Music Vol-
ume" display on the "CD Music" tab in "Multimedia
Properties."
Turn the subwoofer BASS control to the right to
increase the volume.
Turn down the volume on the connected device.
Make the connections again, firmly, or use a differ-
ent cable.
(standby/