Epson LX-300+II Reference Manual
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Epson LX-300+II Reference Manual

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9-pin Dot Matrix Printer

Reference Guide

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Summary of Contents for Epson LX-300+II

  • Page 1: Reference Guide

    9-pin Dot Matrix Printer Reference Guide...
  • Page 2 Seiko Epson Corporation. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.

  • Page 3: Table Of Contents

    Contents Introduction About This Manual .........6 Warnings, Cautions, and Notes .
  • Page 4 Using EPSON Status Monitor 3 ......41 Setting up EPSON Status Monitor 3 ..... 42 Accessing EPSON Status Monitor 3 .
  • Page 5 Command Lists ......... .122 EPSON ESC/P control codes ......122 IBM 2380 Plus emulation control codes .

  • Page 6: About This Manual

    Microsoft Windows Vista, XP, 2000, Me, 98, and NT 4.0, plus the EPSON Status Monitor 3 utility. About This Manual This manual provides detailed information about your printer: ❏ Chapter 1, “Paper Handling,” explains how to load various types of paper.

  • Page 7: Warnings, Cautions, And Notes

    ❏ Chapter 5, “Options and Consumables,” describes how to use options such as the roll paper holder and cut-sheet feeder, and explains how to replace the ribbon cartridge. ❏ Chapter 6, “Product Information,” contains technical information about the printer. For setup instructions and basic information, please see the User’s Guide.

  • Page 8: When Setting Up The Printer

    If you are not sure of the power supply specifications in your area, contact your local power company or consult your Epson reseller. ❏ Connect all equipment to properly grounded electrical outlets. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.

  • Page 9: When Operating The Printer

    When operating the printer ❏ Adjust only those controls that are covered in the user documentation. Improper adjustment of other controls may result in damage requiring extensive repair by a qualified technician. ❏ Whenever you turn off the printer, wait at least five seconds before turning it back on;...

  • Page 10: When Maintaining The Printer

    When maintaining the printer ❏ Unplug the printer before cleaning it, and always clean it with a damp cloth only. ❏ Do not spill liquid onto the printer. ❏ Except as specifically explained in this manual, do not attempt to service the printer yourself. ❏...

  • Page 11: Chapter 1 Paper Handling

    Chapter 1 Paper Handling Your printer can handle continuous paper in either the push or the pull position, as well as single sheets and special papers such as labels and envelopes. For instructions on using continuous paper, see the following section.

  • Page 12: Printing With The Push Tractor

    Printing with the push tractor Follow these steps to load continuous paper on the push tractor: 1. Turn off the printer. 2. Remove the printer cover and the paper guide, and pull the paper release lever forward to the continuous paper position.
  • Page 13 4. Slide the left sprocket so the pins are aligned with the 0 mark on the printer scale (which is beneath the tractor). Push the lock lever back to lock it in place. Then slide the right sprocket to match the width of your paper, but do not lock it. Move the paper support so it is midway between the sprockets.
  • Page 14 8. To separate the incoming paper from the printed paper, attach the paper guide by holding it horizontally and fitting its notches over the printer’s mounting posts as shown below. Then slide the paper guide toward the front of the printer until you feel it click.
  • Page 15 Removing a printed document from the push tractor Follow these steps to remove the printed document: 1. Press the Tear Off (Font) button. The Tear Off (Font) lights start flashing. (This indicates that your paper is at the current tear-off position.) 2.
  • Page 16 To feed continuous paper backward to the standby position, where you can remove the paper, first tear off any printed sheets. Then press the Load/Eject button. Open the sprocket covers on the tractor and remove the paper. Caution: Always tear off your printed document before you press the Load/Eject button.

  • Page 17: Printing With The Pull Tractor

    Printing with the pull tractor To load continuous paper using the pull tractor, you must move the tractor to the pull tractor position, as described below. If your tractor is already installed in this position, make sure the printer is turned off and skip to step 6. 1.
  • Page 18 5. To remove the tractor from the push position, gently squeeze the lock tabs on both sides and then rotate the tractor up to pull it away from the printer. 6. Lower the tractor onto the mounting slots at the top of the printer as shown below, and tilt it back until you feel it lock into place.
  • Page 19 7. Unlock the sprockets by pulling the blue lock levers forward. 8. Feed the paper into the rear paper slot as shown below, and pull it up. Position the paper using the scale on the printer as a guide. Printing starts to the right of the position marked 0 (under the paper now).
  • Page 20 9. Slide the left sprocket so its pins are aligned with the holes in the paper and push the blue lock lever to lock the sprocket in place. Then slide the right sprocket to match the width of your paper, but do not lock it. Move the paper supports midway between the two sprockets.
  • Page 21 11. To separate the incoming paper from the printed paper, attach the paper guide. Hold it horizontally and fit its notches over the printer’s mounting posts. Then slide the paper guide toward the back of the printer until you feel it click.

  • Page 22: Adjusting The Top-Of-Form Position

    Adjusting the top-of-form position The top-of-form position is the position on the page where the printer starts printing. If your printing appears too high or too low on the page, you can use the Micro Adjust mode to adjust the top-of-form position. Caution: Never use the paper feed knob to adjust the top-of-form position;...

  • Page 23: Advancing Paper To The Tear-Off Edge

    Note: ❏ The printer has a minimum and a maximum top-of-form position. If you try to adjust it beyond these limits, the printer beeps and stops moving the paper. ❏ When the paper reaches the default top-of-form position, the printer beeps and stops moving the paper briefly. You can use the default position as a reference point when adjusting the top-of-form position.
  • Page 24 You can use the tear-off feature in two ways: ❏ Manually, by pressing the printer’s Tear Off (Font) button ❏ Automatically, by turning on the Auto tear-off function in Default-setting mode. Using the Tear Off button After the printer finishes printing your document, check that the Tear Off (Font) lights are not flashing.
  • Page 25 Adjusting the tear-off position If your paper’s perforation is not aligned with the tear-off edge, you can use the Micro Adjust mode to move the perforation to the tear-off position. Follow these steps: 1. Make sure the Tear Off (Font) lights are flashing. You may need to press the Tear Off (Font) button to advance the paper to the tear-off position.

  • Page 26: Printing On Single Sheets

    5. After you set the tear-off position, press the Pause button to exit Micro Adjust mode. 6. Tear off the printed pages. When you resume printing, the printer automatically feeds the paper back to the top-of-form position and begins printing. Note: Your tear-off position setting remains in effect until you change it, even if you turn off the printer.
  • Page 27 Follow these steps to load a single sheet: 1. If continuous paper is loaded in the push tractor, press the button to feed it back to the standby position. Load/Eject 2. Push the paper release lever back to the single-sheet position and make sure the paper guide is in the upright position, as shown below.
  • Page 28 4. Insert a sheet of paper between the edge guides until it meets resistance. The printer automatically pulls it into the correct printing position. When the printer receives data, it begins printing. If the document is more than one page, the printer beeps three times after printing each page.

  • Page 29: Printing On Special Paper

    Printing on Special Paper With the LX-300+II, you can print on a wide variety of special paper types, including multipart forms, labels, and envelopes. For multipart forms, you should not print any closer than half an inch (13 mm) from either side of the paper. For information on the recommended printable area of envelopes, see “Printer...

  • Page 30: Multipart Forms

    2. The numbers next to the lever indicate the thickness setting. Use the table below to select the appropriate paper thickness. Paper type Lever position Standard paper (single sheets or continuous) Multipart forms 2-sheet 3-sheet 4-sheet 5-sheet Labels Envelopes 2 or 4 3.

  • Page 31: Labels

    ❏ If you need to adjust the loading position, use your application software, or change the loading position as described on page 22. ❏ When you use side-crimped continuous multipart forms, the copies may not align with the original. If this happens, raise the paper guide.

  • Page 32: Envelopes

    ❏ To remove the labels from the printer, tear off the fresh supply at the back of the printer; then press the LF/FF button to advance the remaining labels out of the printer. Caution: Never feed labels backward through the printer; they can easily peel off the backing sheet and jam the printer.

  • Page 33: Chapter 2 Using The Printer Software

    User’s Guide. ❏ Make sure the software setting is set to ESC/P. The printer driver software and EPSON Status Monitor 3 can function only in ESC/P mode. (See page 67 for more information.) ❏...

  • Page 34: Accessing The Printer Driver

    Accessing the Printer Driver You can access the printer driver from your Windows applications or from the Start menu: ❏ When you access the printer driver from a Windows application, any settings you make apply only to the application you are using. See “From Windows applications”...
  • Page 35 2. Make sure your printer is selected in the Name drop-down list: 3. Click Printer, Setup, Properties, or Options. (The button you click depends on your application, and you may need to click a combination of these buttons. Windows Vista’s menu contains Layout, Paper/Quality, User Defined Paper and Extension Settings menus.) The Properties window appears.

  • Page 36: From The Start Menu

    From the Start menu Follow these steps to access the printer driver from the Start menu: 1. For Windows Vista, click Start > Control Panel > Hardware and Sound, and then click Printers. For Windows XP Professional, click Start > Settings > Printers and Faxes.
  • Page 37 In Windows NT, right-click the icon and select Document Defaults. You see the Document Properties window: In Windows 2000, XP, or NT, you can also click Properties to display the Properties window: 3. To view a menu, click the corresponding tab at the top. See “Changing the Printer Driver Settings”...

  • Page 38: Changing The Printer Driver Settings

    Changing the Printer Driver Settings Your printer driver has two menus to change the printer driver settings: Layout and Paper/Quality. You also can change settings in the Utility menu in printer software. For an overview of the available settings, see “Printer driver settings” below. If you are using Windows Vista, click the Help button on the Printer Driver screen.
  • Page 39 Setting Explanation Dithering You can leave this option set to Fine, which is the default setting, or select another dithering pattern for the kind of printout you want. Intensity Move the slider to make your printout lighter or darker. Print Quality Select a print quality option from the Print quality list.

  • Page 40: Defining A Custom Paper Size

    Setting Explanation Advanced Select Enable or Disable for the metafile Spooling. Printing Features* Print Select Disable when the printer does not use the Optimizations* device fonts, and select Enable when the printer uses the device fonts. Top Margin Select which setting for the print start position is to be Priority** used: the driver setting or printer setting.
  • Page 41 Printers and Faxes. For Windows XP Home Edition, click Start > Printers and Faxes. 2. Click the EPSON LX-300+II ESC/P icon. 3. Select Server Properties from the file menu. 4. Select Create a New Form. 5. Enter the paper size in the Measurement fields.

  • Page 42: Using Epson Status Monitor 3

    Before using EPSON Status Monitor 3, be sure to read the README file on the CD-ROM. This file contains the latest information on the utility.

  • Page 43: Setting Up Epson Status Monitor 3

    Setting up EPSON Status Monitor 3 Follow these steps to set up Status Monitor 3: 1. Open the printer driver and select the Utility menu. 2. Click the Monitoring Preferences button. You see the Monitoring Preferences window: Using the Printer Software...

  • Page 44: Accessing Epson Status Monitor 3

    Administrator to open the printer properties before checking. Accessing EPSON Status Monitor 3 Do either of the following to access EPSON Status Monitor 3: ❏ Double-click the printer shortcut icon in the taskbar. (To add a shortcut icon, go to the Utility menu and follow the instructions.)

  • Page 45: Installing Epson Status Monitor 3

    Note: It might not be possible to retrieve the printer status during printing. In this situation, click the EPSON Status Monitor3 button in the Utility tab, and use the printer with the status window left open. Installing EPSON Status Monitor 3 To install Status Monitor 3, you can either download it from Epson’s web site or load it from the Printer Software CD-ROM.

  • Page 46: Setting Up Your Printer On A Network

    Note: ❏ When sharing the printer, be sure to set EPSON Status Monitor 3 so that the shared printer can be monitored on the printer server. See “Setting up EPSON Status Monitor 3” on page 43.

  • Page 47: Setting Up The Printer Server

    5. Click OK to accept the settings. 6. When prompted, restart the computer and continue with the settings. 7. Select Printers from the Control Panel menu. 8. Right-click the LX-300+II icon, and select Sharing from the menu. Using the Printer Software...
  • Page 48 ❏ Do not use spaces or hyphens for the share name, or an error may occur. ❏ When sharing the printer, be sure to set EPSON Status Monitor 3 so that the shared printer can be monitored on the server. See “Setting up EPSON Status Monitor 3” on page 43.
  • Page 49 In Windows XP Home Edition, click Start > Printers and Faxes. In Windows 2000 or NT, click Start > Settings > Printers. 2. Right-click your printer icon, and click Sharing from the menu. If you see the following message in Windows XP, click either Network Setup Wizard or if you understand the security risks but want to share printers without running the wizard, click here.

  • Page 50: Setting Up The Clients

    In Windows Vista and XP, select Share this printer, then type the name in the Share name box and click OK. Note: In Windows Vista, you cannot select Share this printer until you click the Change sharing options button. For Vista and XP, do not use spaces or hyphens for the share name. Follow the instructions on page 50 to set up the client computers so they can use the printer on a network.
  • Page 51 Note: ❏ This section describes how to access the shared printer on a standard network system using the server (Microsoft workgroup). If you cannot access the shared printer due to the network system, ask your network administrator for assistance. ❏ This section describes how to install the printer driver by accessing the shared printer from the Printers folder.
  • Page 52 5. Click the computer or server that is connected to the shared printer, and the name of the shared printer. Then click OK. Note: The name of the shared printer may be changed by the computer or server it is connected to. If you’re not sure about the shared printer’s name, ask the network administrator.
  • Page 53 Note: You can change the shared printer’s name so that it appears only on the client computer. Windows XP or 2000 Follow the steps below to set up clients in Windows XP or 2000. Note: You can install the driver of the shared printer if you have Power Users or more powerful access rights, even if you are not the Administrator.
  • Page 54 3. Select Network printer (for Windows 2000) or A network printer, or a printer attached to another computer (for Windows XP), then click Next. 4. For Windows 2000, select Type the printer name, or click Next to browse for a printer, then click Next. Note: You can also type the shared printer’s name or network path in the Name box, such as “\\(the name of the computer that is locally...
  • Page 55 5. Click the icon of the computer or server that is connected to the shared printer, and the name of the shared printer. Then click Next. Note: ❏ The name of the shared printer may be changed by the computer or server that is connected to the shared printer. To check the name of the shared printer, ask the network administrator.
  • Page 56 6. For Windows 2000, select whether to use the printer as the default printer, then click OK. For Windows Vista or XP, if another driver is already installed, select whether to use the printer as the default printer, then click OK. 7.
  • Page 57 3. Click Add a network, wireless or Bluetooth printer. 4. Windows automatically searches for a shared printer. If a shared printer is found, click its icon and click Next. 5. If no shared printer is found, click the The printer that I want isn't listed button.
  • Page 58 Select Browse for a printer and click Next. 6. A PC icon for your network appears. PC icon Using the Printer Software...
  • Page 59 7. Click the PC icon. A shared printer icon appears. 8. Click Install driver. 9. Make sure that the appropriate printer driver name is shown, and click Next. Using the Printer Software...
  • Page 60 If another printer driver already has been installed, the Set as the default printer checkbox appears. To set the printer shown as the default printer, select the checkbox and click Next. 10. Click Finish. Using the Printer Software...
  • Page 61 Windows NT 4.0 Follow the steps below to set up Windows NT 4.0 clients. Note: You can install the driver of the shared printer if you have Power Users or more powerful access rights, even if you are not the administrator. 1.

  • Page 62: Installing The Printer Driver From The Cd-Rom

    ❏ If the printer driver was installed on the client previously, you need to select the new printer driver or the current printer driver when prompted. ❏ If the operating system on the printer server is Windows NT, go to the next step. If it is not Windows NT, go to “Installing the printer driver from the CD-ROM”...
  • Page 63 2. Insert the CD-ROM. When you see the EPSON Installation Program screen, click Cancel. Then type the appropriate drive and folder names in which the printer driver for clients is located, and click OK. When installing drivers in Windows Vista, XP, or, 2000 “Digital Signature is not found”...
  • Page 64 3. Select the name of the printer, and click OK. Then follow the on-screen instructions. Note: ❏ If you also want to install EPSON Status Monitor 3, see page 45 for instructions. ❏ To use EPSON Status Monitor 3 for the shared printer, reinstall the printer driver as instructed in “Setting up the clients”...
  • Page 65 Open button. The location of eEBAgent.exe is as follows: Windows XP Professional x86 Edition and Vista x86 Edition: Drive:\Program Files\Common Files\EPSON\EBAPI\eEBAgent.exe Windows XP Professional x64 Edition and Vista x64 Edition: Drive:\Program Files(x86)\Common Files\EPSON\EBAPI\eEBAgent.exe 4. Check that eEBAgent.exe appears in the Programs list, and then click the OK button.

  • Page 66: Canceling Printing

    Canceling Printing If you need to cancel a print job, follow these steps: 1. Double-click the printer icon on the task bar: 2. To cancel printing for a single document, choose the document and select Cancel Printing (Windows 98 or Me) or Cancel (Windows 2000, XP, or NT) on the Document menu.

  • Page 67: Uninstalling The Printer Software

    If you need to reinstall or upgrade the printer driver, first uninstall the current printer driver. Note: When uninstalling EPSON Status Monitor 3 from a multi-user Windows XP/2000 environment, remove the shortcut icon from all clients before uninstalling. You can remove the icon by clearing the Shortcut Icon check box in the Monitoring Preferences dialog box.
  • Page 68 4. Select EPSON Printer Software, and click Add/Remove or Change/Remove. 5. On the Printer Model tab, select the LX-300+II icon, and click OK. Using the Printer Software...

  • Page 69: Status Monitor 3

    Status Monitor 3. When the utility is uninstalled, you cannot change the setting of Monitored Printers from Status Monitor 3. 7. If you want to uninstall EPSON Status Monitor 3, click Yes in the window that appears. 8. Follow the on-screen instructions.
  • Page 70 2. Select EPSON USB Printer Devices, and click Add/Remove. Note: ❏ EPSON USB Printer Devices appears only in Windows 98 or Me when the printer is connected to the computer with a USB interface cable. ❏ If the USB device driver is not installed correctly, EPSON USB Printer Devices may not appear.

  • Page 71: Chapter 3 Using The Control Panel

    Chapter 3 Using the Control Panel The buttons and lights on the control panel let you: ❏ Adjust line and form feeding ❏ Load and eject paper ❏ Select a built-in font ❏ Change the printer’s default settings Control Panel Buttons and Lights 1 Tear Off (Font) lights Flash when continuous paper is in the tear-off position;...
  • Page 72 2 Tear Off (Font) button ❏ Advances continuous paper to the tear-off position. ❏ Feeds continuous paper backward from the tear-off position to the top-of-form position. ❏ In Micro Adjust mode, selects one of the six built-in fonts. 3 LF/FF button ❏...

  • Page 73: Selecting A Built-In Font

    6 Paper Out light ❏ On when no paper is loaded in the selected paper source or when paper is not loaded correctly. ❏ Flashes when paper has not been fully ejected or a paper jam has occurred. 7 Pause light ❏...
  • Page 74 Follow these steps to use the control panel to select a built-in font: 1. Make sure the printer is on but not printing. If it is, wait until it stops. 2. Hold down the Pause button for three seconds to enter Micro Adjust mode.

  • Page 75: Changing The Default Settings

    Changing the Default Settings The default settings control many printer functions. While you can often set these functions through your software or printer driver, you may sometimes need to change a default setting from the printer’s control panel using the Default Setting mode. The following table lists the default settings and the options you can select in Default Setting mode.

  • Page 76: Continuous Paper

    Settings Options Character table Standard model: Italic, PC 437, PC 850, PC 860, PC 863, PC 865, PC 861, BRASCII, Abicomp, Roman 8, ISO Latin 1, PC 858, ISO 8859-15 All other models: Italic, PC 437, PC 850, PC 437 Greek, PC 853, PC 855, PC 852, PC 857, PC 866, PC 869, MAZOWIA, Code MJK, ISO 8859-7, ISO Latin 1T, Bulgaria, PC 774, Estonia, ISO 8859-2, PC...
  • Page 77 Unidirectional printing, however, allows for precise vertical printing alignment, which is useful for printing graphics. Software When you select , the printer operates in the EPSON ESC/P ESC/P mode. When you select , the printer IBM 2380 Plus emulates an IBM printer.
  • Page 78 High speed draft When you choose for High speed draft, the printer prints up to 300 cps (characters per second) at 10 cpi (characters per inch). When you choose , the printer prints up to 225 cps at 10 cpi. I/F (interface) mode The printer comes with three kinds of interfaces;...
  • Page 79 Data length Set the data length of the serial interface to . See your 7 bit 8 bit computer manual and software documentation for the proper setting. Parallel I/F bidirectional mode The parallel interface bidirectional transfer mode is used when this feature is turned on.

  • Page 80: Using Default Setting Mode

    Buzzer (beeper) The printer beeps when an error occurs. (See “Using the error indicators” on page 77 for more information on printer errors.) If you do not want the printer to beep when an error occurs, turn this setting off. Auto CR (carriage return) This setting is available only in IBM 2380 Plus emulation mode.

  • Page 81: Restoring The Printer's Default Settings

    2. Hold down the ) button and then turn on the Tear Off Font printer. The printer enters Default Setting mode and prints instructions for selecting the language. The current language is indicated by which control panel lights are on. (For English, only the Pause light is on.) 3.

  • Page 82: Chapter 4 Maintenance And Troubleshooting

    Chapter 4 Maintenance and Troubleshooting This chapter explains how to clean and transport the printer, and provides basic troubleshooting information. Cleaning the Printer To keep your printer operating at its best, you should clean it thoroughly several times a year. Follow these steps: 1.

  • Page 83: Transporting The Printer

    Caution: ❏ Never use alcohols or thinners to clean the printer; these chemicals can damage the printer components and the case. ❏ Be careful not to get water onto the printer mechanism or electronic components. ❏ Do not use a hard or abrasive brush. ❏...

  • Page 84: Troubleshooting

    ❏ How to read the control panel lights that indicate errors (page 85) ❏ Problems and solutions (page 87) ❏ Clearing paper jams (page 101) ❏ Printing a self test (page 102) ❏ Where to get help if you need assistance from Epson (page 104) Maintenance and Troubleshooting...

  • Page 85: Using The Error Indicators

    Using the error indicators If your printer stops working and one or more control panel lights are on or flashing or the printer beeps, use the following table to diagnose and fix the problem. If you cannot fix your problem using this table, go to the next section. Panel light Beep Problem...
  • Page 86 Panel light Beep Problem state pattern Solution ••• f Paper Out Continuous paper is not fed back to the n Pause standby position. Tear off the printed document at the perforation; then press the Load/Eject button. The printer feeds the paper to the standby position.

  • Page 87: Problems And Solutions

    Problems and solutions Most problems you may encounter while operating your printer have simple solutions. You can check the operation of your printer using the self test. (See page 102.) If the self test works properly the problem is probably caused by the computer, the application software, or the interface cable.
  • Page 88 For Windows Vista or XP, click Start > Control Panel > Printers and Faxes (or Start > Printers and Faxes). Right-click the LX-300+II printer icon and select Properties. Then, click the Ports or Details tab and select the appropriate port.
  • Page 89 The Paper Out and Pause lights are on and the printer beeps three times. Cause What to do No paper is loaded. Load paper in the printer. The printer sounds like it is printing, but nothing is printed. Cause What to do The ribbon cartridge may See “Replacing the Ribbon Cartridge”...
  • Page 90 A line of dots is missing in the printout. Cause What to do The print head is Stop printing and contact Epson to have damaged. the print head replaced. See “Where To Get Help” on page 104. Dots are missing in random positions.
  • Page 91 Printed characters are not what you expected The typestyles or characters you sent with your software did not print. Cause What to do The software may not be Check that the software is correctly properly configured. configured for your printer. The font selected on the control panel does not print.

  • Page 92: Paper Handling

    Cause What to do The printer’s page length Check the Page length for tractor setting setting may not match the in Default Setting mode. See page 68. size of the continuous paper you are using. Regular gaps occur in the printout. Cause What to do One-inch skip-over-...
  • Page 93 Paper feeding is crooked or the paper jams. Cause What to do The paper was not fed Turn off the printer and pull out the correctly or is the wrong paper. Insert a new sheet straight into type. the paper guide. Make sure you’re using the right type of paper.
  • Page 94 Paper feeding is crooked or the paper jams. Cause What to do The paper supply is Make sure the paper supply is not obstructed. obstructed by a cable or some other object. The paper supply is too far Make sure that your paper supply is away from the printer.
  • Page 95 When you switch between single sheets and continuous paper, the printer beeps three times and the PAUSE light comes on. Cause What to do You may have tried to Return the paper release lever to the change the paper release previous position and eject the paper.
  • Page 96 Two or more sheets feed at one time. Cause What to do You may have loaded too Remove some sheets. many sheets in the bin. You may not have fanned Remove the paper, fan the stack to the stack of paper before separate the sheets, and reload it in the loading it into the bin.
  • Page 97 Switching between the cut-sheet feeder and the push tractor does not work properly The desired paper type does not load. Cause What to do The paper release lever Pull the lever forward to load may not be in the proper continuous paper or push the lever back position.
  • Page 98 USB port or that has been upgraded from Windows 95 to Windows 98, Me, 2000, XP, or Vista. Make sure that “EPSON USB Printer Devices” appears in the Device Manager menu (in Windows 98 and Me only) If you canceled the plug-and-play driver installation before the procedure was complete, either the USB device driver or the printer driver may be incorrectly installed.
  • Page 99 If your drivers are correctly installed, EPSON USB Printer Devices should appear on the Device Manager menu. If EPSON USB Printer Devices does not appear on the Device Manager menu, click the plus (+) sign beside Other devices to view the installed devices.
  • Page 100 If USB Printer or EPSON LX-300+II does not appear under Other devices, click Refresh or unplug the USB cable from the printer, then plug it into the printer again. 4. Under Other devices, select USB Printer or EPSON LX-300+II and click Remove. Then, click OK.

  • Page 101: Clearing A Paper Jam

    Control Panel, then uninstall EPSON USB Printer Devices. Next, reinstall the software as described in the User’s Guide. If EPSON USB Printer Devices is not registered in the Add/Remove Programs list, access the CD-ROM and double-click epusbun.exe in the \<Language>\WINME or \<Language>\WIN98 folder.

  • Page 102: Printing A Self Test

    3. Gently remove any paper inside the printer, including any torn pieces. You can use the knob on the right side of the printer to help feed the paper out. Caution: Use the paper feed knob to clear paper jams only when the printer is off.
  • Page 103 Follow these steps to perform a self test: 1. Turn off the printer and load continuous or single-sheet paper in the printer. 2. Set the paper release lever to the correct position. Caution: Whenever you turn off the printer, wait at least five seconds before turning it back on;...

  • Page 104: Where To Get Help

    Where To Get Help If your Epson printer is not operating properly and you cannot solve the problem using the troubleshooting information, see the support information below. Internet support Visit Epson’s support website at http://support.epson.com and select your printer for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.

  • Page 105: Purchase Supplies And Accessories

    Toll or long distance charges may apply. Purchase supplies and accessories You can purchase ribbon cartridges and other accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canada sales).

  • Page 106: Chapter 5 Options And Consumables

    Chapter 5 Options and Consumables The following options are available for your LX-300+II: ❏ Single-bin cut-sheet feeder (C806371) ❏ Additional tractor (C800301) ❏ Roll paper holder (#8310) ❏ Black ribbon cartridge (#8750) Cut-sheet Feeder The optional single-bin cut-sheet feeder (C806371) handles up to 50 sheets of standard bond paper (22 lb or 82 g/m²) without...
  • Page 107 4. Hold the cut-sheet feeder with both hands and press on the latch levers. Fit the notches in the cut-sheet feeder over the mounting posts on the printer. Releasing the latch levers locks the cut-sheet feeder in place. 5. Slide the left paper guide so it is aligned with the triangle mark.
  • Page 108 6. Pull the paper set levers all the way forward until the paper guides retract and lock open to allow for paper loading. 7. Take a stack of paper and fan it. Then tap the side and bottom of the paper on a flat surface to even up the stack. Caution: Do not use envelopes, multipart forms, carbon paper, or labels in the cut-sheet feeder.
  • Page 109 12. Attach the paper guide to the cut-sheet feeder as shown below. Release tabs 13. Slide the left edge guide to the center until it stops at the guide mark. Then slide the right edge guide to fit the size of paper you will use.

  • Page 110: Optional Tractor

    Optional Tractor You can purchase an additional tractor (C800301) and improve the performance of continuous paper handling by using two tractors at the same time. This is especially useful with continuous pre-printed forms and multipart forms. Follow these steps to install and load paper on the standard and optional tractor: 1.
  • Page 111 8. Turn on the printer. Then hold down the LF/FF button to feed one page. 9. Release the sprocket lock levers on the pull tractor and adjust the sprockets to match the width of the paper you are using. Make sure the sprockets on both tractors are aligned so that the paper is not crooked.

  • Page 112: Roll Paper Holder

    Roll Paper Holder The optional roll paper holder (#8310) allows you to use your printer with 8.5 inch (216 mm) roll paper. Follow these steps to install and use the roll paper holder: 1. Turn off the printer and remove the paper guide. 2.

  • Page 113: Replacing The Ribbon Cartridge

    When printing becomes faint, you need to replace the ribbon cartridge (#8750). Genuine Epson ribbon cartridges are designed and manufactured to work properly with your Epson printer. They ensure proper operation and long life of the print head and other printer parts. Other products not manufactured by Epson may cause damage to your printer, which is not covered by Epson’s warranties.
  • Page 114 Follow these steps to install or replace the ribbon cartridge: 1. Make sure the printer is turned off. Warning: If you have just used the printer, the print head may be hot; let it cool for a few minutes before replacing the ribbon cartridge. 2.
  • Page 115 6. Insert the ribbon cartridge into the printer as shown; then press both sides of the cartridge firmly to fit the plastic hooks into the printer slots. 7. Use a pointed object, such as a ball point pen, to guide the ribbon between the print head and ribbon guide.
  • Page 116 8. Turn the ribbon-tightening knob in the direction of the arrow to help feed the ribbon into place; it should not be twisted or creased. 9. Replace and close the printer cover. Options and Consumables...

  • Page 117: Chapter 6 Product Information

    Chapter 6 Product Information This chapter identifies the printer parts and contains detailed specifications. Printer Parts a. edge guides e. knob b. paper supports f. control panel c. paper guide g. printer cover d. paper release lever h. paper guide cover Product Information...
  • Page 118 a. serial interface f. power cord b. ribbon cartridge g. USB cable holder c. paper thickness lever h. tractor d. paper tension unit i. USB interface e. power switch j. parallel interface Product Information...

  • Page 119: Specifications

    Specifications Mechanical Printing method: 9-pin impact dot matrix Printing speed: High speed draft 300 cps at 10 cpi 337 cps at 12 cpi 337 cps at 15 cpi High speed draft 321 cps at 17 cpi condensed 300 cps at 20 cpi Draft 225 cps at 10 cpi 270 cps at 12 cpi...
  • Page 120 Feeding method: Friction feed (rear paper entry) Push tractor feed (rear paper entry) Push and Pull tractor feed (rear paper entry) Pull tractor feed (rear paper entry) Feeder: Rear push tractor Cut-sheet feeder (optional) Pull tractor unit (optional) Roll paper holder (optional) Paper feed speed: Continuous 3.0 inches/second...

  • Page 121: Electronic

    Buffer: 64 KB Built-in fonts: Bitmap fonts EPSON Draft 10, 12, 15 cpi EPSON Roman 10, 12, 15 cpi, proportional EPSON Sans Serif 10, 12, 15 cpi, proportional Bar code fonts EAN-13, EAN-8, Interleaved 2 of 5, UPC-A, UPC-E, Code 39, Code 128, POSTNET...
  • Page 122 Character tables: One Italic and 12 graphical character tables: Italic table, PC 437 (US, Standard Europe), PC 850 (Multilingual), PC 860 (Portuguese), PC 861 (Icelandic), PC 865 (Nordic), PC 863 (French-Canadian), BRASCII, Abicomp, ISO Latin 1, Roman 8, PC 858, ISO 8859-15 The following 26 graphical character tables are also available in some countries: PC 437 Greek,...

  • Page 123: Electrical

    Electrical 120 V Model 220 to 240 V Model Input voltage range AC 99 to 132 V AC 198 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz Rated current 0.6 A (maximum 1.4 A 0.3 A (maximum 0.7 A depending on the depending on the...
  • Page 124 Single sheets (standard): paper guide and cut-sheet feeder entry Width Paper guide: 3.9 to 10.1 inches (100 to 257 mm) Cut-sheet feeder: 7.2 to 8.5 inches (182 to 216 mm) Length Paper guide: 3.9 to 14.3 inches (100 to 364 mm) Cut-sheet feeder: 10.1 to 14.0 inches (257 to 356 mm) Thickness...
  • Page 125 Envelopes: paper guide entry No. 6: 6.5 × 3.6 inches (165 × 92 mm) Size No. 10: 9.5 × 4.1 inches (241 × 105 mm) Thickness 0.0063 to 0.0205 inch (0.16 to 0.52 mm) Weight 12 to 24 lb (45 to 90 g/m²) Continuous paper (standard and multipart): rear and bottom entry Width...
  • Page 126 Labels: bottom entry 15/16 × 2.5 inches (23.8 × 63.5 mm) Label size minimum 0.1 inch (2.5 mm) corner radius, minimum Backing sheet width 4.0 to 10.0 inches (101.6 to 254 mm) Backing sheet length 4.0 to 22.0 inches (101.6 to 558.8 mm) Backing sheet 0.0028 to 0.0035 inch (0.07 to 0.09 mm) thickness...

  • Page 127: Recommended Printable Area

    Recommended printable area For best results, print within the recommended printable area. The printer may not print outside this area. Single sheets and envelopes: Recommended Printable Area Recommended Printable Area The minimum top margin is 0.17 inch (4.2 mm). The minimum left and right margins are 0.12 inch (3.0 mm). For single sheets the maximum paper width is 10.1 inches (257 mm).
  • Page 128 Continuous paper Recommended Printable Area The minimum top and bottom margins above and below the perforation are 0.17 inch (4.2 mm) each. The minimum left and right margins are 0.51 inch (13 mm) each. The maximum paper width is 10.0 inches (254 mm). The maximum printable width is 8.0 inches (203.2 mm).

  • Page 129: Paper Alignment

    Roll paper: Recommended Printable Area The minimum top margin is 0.17 inch (4.2 mm). The minimum left margin is 0.12 inch (3.0 mm). The minimum right margin is 0.12 inch (3.0 mm). The maximum printable width is 8.0 inches (203.2 mm). Paper alignment Printing starts at “0”...

  • Page 130: Command Lists

    Command Lists Your printer supports the Epson ESC/P control codes and IBM 2380 Plus emulation control codes listed below. EPSON ESC/P control codes Selecting an Epson ESC/P printer in your software allows you to use advanced fonts and graphics. General operation:...

  • Page 131: Ibm 2380 Plus Emulation Control Codes

    Spacing: ESC Space Character handling: ESC t, ESC (t, ESC R, ESC %, ESC &, ESC :, ESC I, ESC 6, ESC 7 Bit image: ESC K, ESC L, ESC Y, ESC Z, ESC *, ESC ^ Bar code: ESC (B IBM 2380 Plus emulation control codes This printer emulates the IBM Proprinter using the commands below.
  • Page 132 Print position motion: ESC d, ESC R, ESC D, HT, ESC B, VT, ESC J Font selection: DC2, ESC P, ESC :, ESC E, ESC F, ESC I, ESC [d, ESC [I Font enhancement: DC4, SO, ESC SO, ESC W, ESC [ @, SI, ESC SI, ESC G, ESC H, ESC T, ESC S, ESC -, ESC _ Spacing: BS, SP...

  • Page 133: Standards And Approvals

    Standards and approvals Safety approvals 120 V version: Safety standards UL60950 CSA60950 FCC part 15 subpart B Class B CAN/CSA - CEI/IEC CISPR22 class B 230 V version: Safety standards EN60950 AS/NZS CISPR22 class B EN55022 class B EN61000-3-2 EN61000-3-3 EN55024 CE marking 230 V version:...

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