When something unusual occurs, the display may show one of the Information Codes listed below. These will help you to identify
and correct the problem.
Info. Code
030
031
061
400
401
402
403
404/405
406
407
408/409
410
411
412
414
415
186
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Problem Solving
Information Code
Meaning
Document is misfeeding.
Document is too long or jammed.
Document length exceeds 78.8 inches (2 meters) in
"Normal" and "Fine" mode only. The length limitation
for "Super Fine" and "600 dpi" mode, is subject to
the available Memory size.
Super Fine
(Max. Length)
A4/Letter Width: 55 in (1400 mm) 24 in (600 mm)
A3/Ledger Width: 39 in (990 mm)
ADF Door (Document Return Guide) is open.
During initial handshake, receiving station did not
respond or communication error occurred.
Remote station required a Receiving Password to
receive the document.
Remote station does not have Confidential Mailbox.
During initial handshake, communication error
occurred.
No polling capability at the remote side.
During initial handshake, communication error
occurred.
Transmission Password does not match.
Receiving Password does not match.
Received from an unauthorized station in Selective
Reception mode.
No confirmation from the receiving station for the
previous page sent.
Remote side confirmation of previous page is illegible. Wait a few minutes and send again.
Communication aborted by the transmitting side.
Polling password does not match.
No data from the transmitting side.
Polling password does not match.
Polling transmission error.
1. Reload the document properly.
2. Remove the document jam.
3. Adjust ADF.
1. Reload the document properly.
2. Remove the document jam.
3. Add additional Flash Memory.
600dpi
(Max. Length)
17 in (430 mm)
Close the ADF Door.
1. Check with the other party.
2. Reload the document and send again.
Check the remote station.
Reload the document and send again.
Ask remote side to set "POLLED=ON".
Reload the document and send again.
Check the password or the telephone number
in Address Book.
Wait a few minutes and send again.
Check with the other party.
Check the polling password.
Check with the other party.
Check the polling password.
Check the polling password.
Possible Action
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34
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