Using A Pdn/Sdn Button; Primary Directory Number (Pdn)/Secondary Directory Number (Sdn) Extension - Panasonic KX-NS1000 Operating Manual

1.5 Using a PDN/SDN Button

1.5.1 Primary Directory Number (PDN)/Secondary Directory
Number (SDN) Extension
Primary Directory Number (PDN) buttons and Secondary Directory Number (SDN)
buttons are useful when extension users will handle calls for other extensions. For
example, a secretary or multiple secretaries can handle calls and check the call
status of a boss or multiple bosses. The functions of PDN and SDN buttons are as
follows:
PDN button: This button can be used to make and receive all calls (including both
outside and intercom calls). Having multiple PDN buttons allows multiple calls to be
queued at the extension. Extensions that have a PDN button are called PDN
extensions.
SDN button: The light of an SDN button displays the current call status of the
registered extension, similar to a DSS button. In addition, this button can be used to
perform the following operations:
•
call the PDN extension (
•
answer calls ringing at the PDN extension
•
hold calls and retrieve calls held by the PDN extension (
Hold Retrieve)
•
transfer calls to the PDN extension (
Extensions that have an SDN button are called SDN extensions.
•
The extension that is registered as the destination of an SDN button must have at least one
PDN button.
•
One extension can have up to 8 PDN buttons.
•
An extension can have only one SDN button for each PDN extension.
•
The button light of each PDN/SDN button shows the current status as follows:
Light Pattern
Off
Green on
Flashing
green slowly
Flashing
green
moderately
Flashing
green rapidly
Red on
SDN Direct Dial)
PDN Button Status
The extension is on a call using the PDN
button.
A call is on hold at the PDN extension
(Regular Hold).
A call is on hold temporarily or on Exclusive
Call Hold.
The PDN extension is receiving an
incoming call.
A corresponding SDN extension is using
the line.
Call Hold and Call
Call Transfer Using SDN Button)
The PDN extension is idle.
The extension is on a call using an
SDN button.
A call answered with the SDN button is
on hold (Regular Hold).
A call answered with the SDN button is
on hold temporarily or on Exclusive
Call Hold.
An SDN extension is receiving a Hold
Recall or callback ringing from a call
answered with the SDN button.
The corresponding PDN extension or
another corresponding SDN extension
is using the line.
1.5 Using a PDN/SDN Button
SDN Button Status
Operating Manual 93