System and application data and settings
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Downloaded apps
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Files such as your music, photos, videos, and documents will also be deleted if you select the Erase
all data option.
Be sure to back up any data and files you want to keep before you do a factory reset.
Note: A factory reset may not permanently erase all data from your phone, including personal
information.
Reset Your Phone via Settings
1. Tap
>
>
2. Tap Backup & reset > Reset phone.
3. To delete media and other data on your SD card (if you installed one), select Erase SD card.
4. Tap OK.
Once the phone has reset, it will run through the Hands Free Activation and update processes again.
When finished, you will see the Welcome screen and Setup application. See Complete the Setup
Screens to start over.
Reset Phone Network Settings
Reset the network settings when you're having problems connecting HTC 10 to your mobile data or
Wi-Fi network and Bluetooth devices.
1. Tap
>
>
2. Tap Backup & reset > Network settings reset.
3. Tap Reset settings > Reset settings.
Get Content From Another Phone
These options let you transfer content from a previous device to your new phone.
See Transfer Content to Your New Phone for details.
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Settings
Personal Settings
Settings.
Settings.
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