Page 1: User Guide
User guide HTC 10™...
Page 2: Table Of Contents
SIM card Storage card Charging the battery Switching the power on or off Setting up HTC 10 for the first time Adding your social networks, email accounts, and more Fingerprint scanner Your first week with your new phone HTC Sense Home...
Page 3 Adding Home screen shortcuts Grouping apps on the widget panel and launch bar Moving a Home screen item Removing a Home screen item What is the HTC Sense Home widget? Sound preferences Changing your ringtone Changing your notification sound Setting the default volume...
Page 4 Moving apps and data between the phone storage and storage card Moving an app to or from the storage card Copying or moving files between the phone storage and storage card Copying files between HTC 10 and your computer Unmounting the storage card Backup and reset...
Page 5 HTC BlinkFeed What is HTC BlinkFeed? Turning HTC BlinkFeed on or off Restaurant recommendations Ways of adding content on HTC BlinkFeed Customizing the Highlights feed Playing videos on HTC BlinkFeed Posting to your social networks Removing content from HTC BlinkFeed...
Page 6 Choosing which notifications to display on the phone case Launching the camera from your phone case Controlling music playback from the phone case Handling phone calls Turning some functions on or off from HTC Ice View Weather and clock Checking Weather Changing the city on the weather clock...
Page 7 Sharing your phone's Internet connection by USB tethering Wireless sharing What is HTC Connect? Using HTC Connect to share your media Streaming music to AirPlay speakers or Apple TV Streaming music to Blackfire compliant speakers Streaming music to speakers powered by the Qualcomm AllPlay smart media platform...
Page 8: About This Guide
About this guide About this guide In this user guide, we use the following symbols to indicate useful and important information: This is a note. A note often gives additional information, such as what happens when you choose to do or not to do a certain action. A note also provides information that may only be applicable to some situations.
Page 9 Important RF Notice Important RF Notice This device was tested for compliance with the applicable FCC and Industry Canada specific absorption rate (SAR) limits for radio frequency (RF) exposure during typical body-worn operations. To ensure that RF exposure levels remain at or below the tested levels, use a belt-clip, holster, or similar accessory that maintains a minimum separation distance of 1.0 cm between your body and the device, with either the front or back of the device facing towards your body.
Page 10 Important note on recoverable data Important note on recoverable data Files and other data that have been deleted, cleared, removed, or erased from your device may still be recoverable by third-party data recovery software. Even a factory reset may not permanently erase all data from your mobile device, including personal information.
Page 11: What's New
What's new What's new Android 7.0 Nougat ® Android 7.0 Nougat brings new features that make working with apps and settings even more convenient. Multi-tasking made easy Aside from flipping through running apps, there are faster ways to use the RECENT APPS button for switching between apps.
Page 12: Unboxing And Setup
§ If you want to use a case or screen protector, don’t cover and block the proximity sensor. Purchase a case or screen protector designed for HTC 10. § Avoid connecting third-party headsets or accessories with metallic charms that dangle near the...
Page 13: Back Panel
When inserting the eject tool into the tray eject hole to remove the card tray, make sure not to press on the tray to avoid damaging the eject mechanism inside the slot. Also, if you want to use a protective case, make sure to buy a case that's designed for HTC 10 and that doesn't block the tray.
Page 14: Nano Sim Card
Unboxing and setup nano SIM card HTC 10 uses a nano SIM card. Use a standard nano SIM card only. Inserting a modified card that is thicker than the standard nano SIM card may cause the card to not fit properly or damage the card slot.
Page 15 5. Insert the card tray back into the slot. Removing a nano SIM card Make sure to switch off HTC 10 before removing the card. 1. Hold the phone face down. 2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—...
Page 16: Storage Card
Unboxing and setup Storage card Use a storage card to store your photos, videos, and music. When you need to free up phone storage space, you can also move certain apps to the storage card, if the apps support this feature. The storage card is optional and sold separately.
Page 17: Removing The Microsd Card
Unboxing and setup Removing the microSD card Make sure to unmount your microSD card before removing it. See Unmounting the storage card on page 95. 1. Hold the phone face down. 2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip— into the microSD tray eject hole.
Page 18: Charging The Battery
Before you turn on and start using HTC 10, it is recommended that you charge the battery. § If the battery has been discharged for several days, you may need to charge HTC 10 for several minutes before powering it on.
Page 19: Setting Up Htc 10 For The First Time
3. Tap Power off on the options menu. Setting up HTC 10 for the first time When you switch on HTC 10 for the first time—or after you've done a factory reset—you’ll be asked to set it up. You can enable TalkBack to navigate by voice feedback before selecting the language. Press and hold two fingers on the screen until you hear a message saying that accessibility mode is enabled.
Page 20: Fingerprint Scanner
§ The fingerprint scanner has 360° readability—you can touch a recorded finger at any angle to the scanner to turn on the screen or unlock the HTC 10. You may not be able to set the fingerprint scanner to unlock HTC 10, if you've signed in to an Exchange ActiveSync ®...
Page 21 6. After you've successfully recorded your fingerprint, tap Done. You can now use your fingerprint to wake up and unlock your HTC 10. You'll need to input your backup lock screen pattern, PIN, or password if the scanner doesn't identify your fingerprint after five attempts.
Page 22: Your First Week With Your New Phone
While you're in another screen or app, press HOME to return to the last Home screen you visited. Sleep mode Sleep mode saves battery power by putting HTC 10 into a low power state while the display is off. It also stops accidental button presses when HTC 10 is in your bag. Switching to Sleep mode To turn off the display and switch to Sleep mode, briefly press the POWER button.
Page 23: Lock Screen
Motion gestures Use motion gestures to mute HTC 10, lower the ring volume, and more. Lift phone to auto answer a call To automatically answer an incoming call, lift the phone and look at the screen first to see who's calling before you hold it to your ear.
Page 24 Increase ring volume automatically while phone is in your pocket or bag Pocket mode makes HTC 10 recognize when your phone is in your bag or pocket and raise the ring volume so that you can hear it in noisy environments.
Page 25: Touch Gestures
Your first week with your new phone Touch gestures Use touch gestures to get around the Home screen, open apps, scroll through lists, and more. Tap the screen with your finger when you want to select onscreen items such as application and settings icons, or press onscreen buttons. Press and hold To open the available options for an item (for example, a contact or link in a webpage), just press and hold the item.
Page 26 Your first week with your new phone Drag Press and hold your finger with some pressure before you start to drag. While dragging, don't release your finger until you have reached the target position. Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quicker strokes, such as when moving right and left on the Home screen, or flicking through a contacts or message list.
Page 27 Your first week with your new phone Slide with two fingers In some apps, slide two fingers apart to zoom in when viewing a picture or text. Slide two fingers together to zoom out of the picture or text. Two-finger swipe Swipe down from the status bar using two fingers to access Quick Settings.
Page 28: Getting To Know Your Settings
§ Tap Accounts & sync to add and sign in to your different accounts, such as email, social networks, and more. § Tap Security to help secure HTC 10, for example with a screen lock. § Tap an item under Suggestions to check out new or recommended settings to customize.
Page 29: Using Quick Settings
Your first week with your new phone Using Quick Settings In the Quick Settings panel, easily turn settings such as Wi-Fi and Bluetooth ® on or off. 1. Swipe down from the top of the screen to open the Notifications panel. Right below the Settings button, you'll see the first six Quick Settings tiles.
Page 30: Capturing Your Phone's Screen
Your first week with your new phone Capturing your phone's screen Want to show off your high game score or write a blog post about HTC 10 features? It's easy to take a picture of the screen to share. 1. Press and hold POWER and VOLUME DOWN at the same time.
Page 31: Notifications
Your first week with your new phone Notifications Notification LED The notification LED shows a: § Solid green light when HTC 10 is connected to the power adapter or a computer and the battery is fully charged. § Flashing green light when you have a pending notification.
Page 32: Notifications Panel
Your first week with your new phone Notifications panel Notification icons inform you of new messages, calendar events, alarms, and activities in progress such as files downloading. When you see notification icons, open the Notifications panel to check out details of the notifications that you've received.
Page 33: Motion Launch
Motion Launch Motion Launch is a combination of a motion gesture followed by a finger gesture. Using a combination of simple gestures, you can wake up to your Home screen, HTC BlinkFeed, and more. See the following: Waking up to the lock screen on page 33 §...
Page 34 2. Immediately double-tap the screen. Waking up and unlocking Go from sleep mode and unlock HTC 10 to the last screen you were using without pressing the POWER button. If you've set up a screen lock with credentials, you'll be asked to provide your credentials first before HTC 10 unlocks.
Page 35 2. Immediately swipe left from the right side of the screen. Waking up to HTC BlinkFeed Go from sleep mode to HTC BlinkFeed without pressing the POWER button. If you've set up a screen lock with credentials, you'll be asked to provide your credentials first before HTC 10 unlocks.
Page 36: Working With Text
Your first week with your new phone Launching the camera Go from sleep mode to the Camera app without pressing the POWER button. 1. Lift the phone in portrait orientation. 2. Immediately swipe down twice on the screen. If you've set up a screen lock with credentials, you'll be asked to provide your credentials when you exit the Camera app.
Page 37 § Turn on Contextual prediction.Go to Settings, and then tap Language & keyboard. Tap Virtual keyboard TouchPal - HTC Sense Version Smart input, and then make sure that Contextual prediction is selected. This option enables next word prediction and will also allow the keyboard to learn from the usual word patterns you type for better word suggestions.
Page 38 Your first week with your new phone § Switch to landscape mode.With two fingers, swipe down from the status bar and check if Auto rotate is turned on. Open the app you need, and then tap a text field to show the keyboard.
Page 39: Getting Help And Troubleshooting
Check out the friendly walkthroughs and the FAQs in the Help app to learn how to use your phone. § When you see a Help tile in HTC BlinkFeed, just tap the tile to know more about the tip. § From the Home screen, tap , and then find and tap Help.
Page 40: Updates
Updates Software and app updates Download and install software updates for the latest performance enhancements, bug fixes, and security improvements. HTC 10 can check and notify you if there’s a new update available. You can visit www.htc.com/us/go/htc-software-updates/ for news and details about your phone's software updates.
Page 41: Installing A Software Update
Updates Checking for updates manually Turn on mobile data or connect HTC 10 to a Wi-Fi network before you check for updates. 1. From the Home screen, tap , and then find and tap Settings. 2. Tap About Software updates. HTC 10 checks if updates are available.
Page 42 Updates 3. Tap My apps & games. You'll see a list of apps installed on your phone. 4. Under Updates, tap an app. 5. Tap Update. 6. If prompted, tap Accept. In Play Store, tap Settings Auto-update apps to choose how you want Google Play to update your apps.
Page 43: Home Screen Layout And Fonts
§ You won't be able to add a new widget panel if you've already reached the maximum limit. § HTC BlinkFeed always appears as the first panel (if it's not removed). A widget panel cannot be added before HTC BlinkFeed.
Page 44: Setting Your Home Wallpaper
Home screen layout and fonts 4. Tap Set as home. 5. Press Pressing HOME from an app will first return you to the last panel you were in. Just press HOME again to go to your main Home screen. Setting your Home wallpaper Choose from the available wallpapers, or use any photo you've taken with the camera.
Page 45: Widgets And Shortcuts
Widgets and shortcuts Widgets and shortcuts Launch bar The launch bar gives you one-touch access to commonly used apps and other shortcuts. You can replace the apps on the launch bar with the ones you often use. § You can only customize the launch bar while in Classic layout. §...
Page 46: Adding Home Screen Shortcuts
Widgets and shortcuts 4. Scroll through the widgets, or tap to search for a specific widget. 5. Press and hold a widget, and then drag it to a widget panel you want to add it to. Changing the widget settings You can modify basic settings of some widgets.
Page 47: Moving A Home Screen Item
Widgets and shortcuts 3. Tap the folder window’s title bar, and then enter a new folder name. 4. Add more apps into the folder. Tap , select your apps, and then tap Done. You can also add shortcuts to settings or information to a folder. Add a shortcut first to a widget panel, and then drag it over to the folder.
Page 48: What Is The Htc Sense Home Widget
Home widget, HTC 10 continually adapts to how you use it. For example, apps you use most frequently for work, will show up when you're at your office. The HTC Sense Home widget changes depending on whether you're at home, work, or somewhere else.
Page 49 2. Press and hold the app, shortcut, or folder you want to add to the widget. 3. Drag the item to where you want in the HTC Sense Home widget. The app, shortcut or folder will be added to the HTC Sense Home widget and pinned in place.
Page 50 You can turn the Suggestions folder off if you don't want it to appear in the widget. 1. On the Home screen, swipe right or left until you see the HTC Sense Home widget. 2. Tap , and then tap Show/hide smart folders.
Page 51: Sound Preferences
Sound preferences Sound preferences Changing your ringtone Make sure the volume is on. 1. From the Home screen, tap Settings Sound & notification. 2. Tap Ringtone, and then select a ringtone from the list. 3. If you want to add a ringtone, tap and then choose where you want to add the ringtone from.
Page 52: Htc Boomsound For Speakers
, or USB audio out. HTC BoomSound for headphones Plug in your headphones and turn on HTC BoomSound with Dolby Audio to enjoy refined audio with a surround sound effect. 1. From the Home screen, tap , and then find and tap Settings.
Page 53 Sound preferences HTC BoomSound with Dolby Audio is not available over HDMI, Bluetooth, Miracast, or USB audio out.
Page 54: Taking Photos And Videos
Taking photos and videos Taking photos and videos Camera screen Take great photos and videos with the camera. On the Home screen, tap the camera icon to open the Camera app. You'll see Photo mode, which is the default capture mode. Switch between flash modes.
Page 55: Choosing A Capture Mode
4. Choose how you want to use the volume buttons when you're in the Camera app. Choosing a capture mode Switch to a capture mode to use for taking photos or videos. The camera on HTC 10 separates capture modes into categories so that you can quickly find which mode you want.
Page 56: Taking A Photo
Taking photos and videos Capture mode settings You can change the settings for some of the capture modes such as Photo or Video mode. To change settings, select a mode and then tap to view and choose the available settings for the mode. Mode Setting Description Photo...
Page 57: Tips For Capturing Better Photos
Taking photos and videos 3. Point the camera at what you want to capture. The camera adjusts the focus automatically as you move it. You can also tap the screen to change the focus to a different subject. 4. To adjust the exposure, tap the screen, and then drag your finger up and down. To adjust the exposure to brighten the subject automatically, see Quickly adjusting the exposure of your photos...
Page 58: Recording Video
§ If there are parts of the image that are in shadows and others are in highlights, use HDR to capture multiple shots of different exposures and combine them into one shot. Keep HTC 10 steady or place it on a level surface when using HDR. See Using HDR on page 62 for details.
Page 59: Selfies
Taking photos and videos Turning on high resolution audio Record videos, including selfie videos, with high resolution audio. § High resolution audio is only available when the video quality is set to HD (720p) or higher. § You can't pause video recording when using high resolution audio. 1.
Page 60 Taking photos and videos Taking selfies automatically Keep still to take an auto selfie—or just smile! You just need to turn this feature on in the camera settings. 1. On the Home screen, tap the camera icon to open the Camera app. 2.
Page 61: Quickly Adjusting The Exposure Of Your Photos
Quickly adjusting the exposure of your photos HTC 10 features a quick way of adjusting the exposure level or brightness in real time. Turn Touch autoexposure on to automatically adjust the exposure levels when you tap a darker area on the Viewfinder screen.
Page 62: Taking Continuous Camera Shots
55 for details. 3. When you're ready to take the shot, tap 4. Pan left or right in either landscape or portrait view. Hold HTC 10 as steadily as you can to automatically capture frames. You can also tap to stop capturing anytime.
Page 63: Advanced Camera Features
When you see the shutter release icon slowly turn red, continue holding the phone steady as the camera captures the photo and 3-second video. When taking your shot using the Zoe camera, it's good practice to keep HTC 10 steady to capture moving subjects against a static background scene.
Page 64: Recording A Hyperlapse Video
Advanced camera features Recording a Hyperlapse video Want to have a fast motion effect in your video? Use Hyperlapse mode to speed videos up to 12 times. 1. On the Home screen, tap the camera icon to open the Camera app. 2.
Page 65: Taking A Raw Photo
Advanced camera features 3. Tap a setting, and then drag its slider to make adjustments. Tap a setting again to hide the slider. 4. To save the adjustments as a custom setting, tap , select Custom 1, 2, or 3, and then tap Save.
Page 66 Advanced camera features RAW photos are not processed when captured to preserve most of the original image data—such as dynamic range—so you can adjust lighting or make professional adjustments using advanced editing tools. After making adjustments, save the RAW photo as a JPG file if you want to print or share it.
Page 67: Phone Calls
Phone calls Phone calls Making a call with Smart dial You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches and calls a stored/synced contact or a number from your call history. 1.
Page 68: Speed Dial
§ Press the POWER button. § Place HTC 10 face down on a level surface. If Flip to mute option in Sound & notification settings is set to Mute once, HTC 10 will still ring when there are subsequent incoming calls.
Page 69: Emergency Call
If you have multiple missed calls, tap the missed calls notification to open the Call History tab. Emergency call In some regions, you can make emergency calls from HTC 10 even if the nano SIM card has been blocked or if you don't have one installed.
Page 70: Setting Up A Conference Call
Phone calls Turning the speakerphone on or off during a call To decrease potential damage to your hearing, do not hold HTC 10 to your ear when the speakerphone is on. § On the call screen, tap . The speakerphone icon appears in the status bar.
Page 71: Call History
Phone calls Call History Use Call History to check missed calls, your dialed numbers, and received calls. 1. On the Home screen, tap the phone icon to open the Phone app. 2. Swipe to view the Call History tab. 3. Do one of the following: §...
Page 72: Home Dialing
Phone calls Home dialing When you're on a trip abroad, it's easy to dial friends and family from home. Your home country code is automatically added when you call your contacts while roaming. But when manually entering a phone number to call, you need to enter a plus (+) sign and country code before the number.
Page 73: Sms And Mms
4. Tap Replying to a contact's other phone number When a contact has multiple phone numbers stored on HTC 10, you can select which phone number to reply to. Keep in mind that if you don't select another number, your response will be sent to the phone number that your contact used to send the last message.
Page 74: How Do I Add A Signature In My Text Messages
, and then tap Filter Drafts. 3. Tap How do I add a signature in my text messages? If you're using the HTC Messages app, here's how to add a signature. 1. From the Home screen, tap , and then find and tap Messages.
Page 75: Sending A Group Message
Group MMS Similar to a group chat, sending a group MMS lets your recipients join the conversation you've started. HTC 10 also organizes message replies in a single conversation thread. If this is your first time to send a group MMS, you may need to enter your mobile phone number.
Page 76: Moving Messages To The Secure Box
SMS and MMS Moving messages to the secure box You can move private messages to the secure box. You will need to enter a password to read these messages. § The secure box does not encrypt messages. § Messages stored on a nano SIM card cannot be moved to the secure box. 1.
Page 77: Copying A Text Message To The Nano Sim Card
SMS and MMS Copying a text message to the nano SIM card 1. From the Home screen, tap , and then find and tap Messages. 2. Tap a contact (or phone number) to display the exchange of messages with that contact. 3.
Page 78: Your Contacts List
Contacts Your contacts list The People app lists all contacts you've stored on HTC 10 and from online accounts you're logged in to. Use the People app to easily manage communications with people that matter to you. 1. From the Home screen, tap , and then find and tap People.
Page 79: Adding A New Contact
2. Choose the accounts that contain the contacts you want to display. 3. Press Finding people Search for contacts stored on HTC 10, your company directory if you have an Exchange ActiveSync account, or social networks you've signed into. 1. From the Home screen, tap , and then find and tap People.
Page 80: Editing A Contact's Information
Contacts How do I add an extension number to a contact number? While creating a new contact or editing a contact's details in People, you can add an extension number to their number so you can skip the voice prompts when calling. 1.
Page 81: Getting In Touch With A Contact
1. On the People tab, tap and enter the contact's name or email address in the search box. 2. Tap Search contacts in your Company Directory. 3. Tap the name of the contact you want copied to HTC 10. 4. Tap to import the contact.
Page 82: Merging Contact Information
Avoid duplicate entries by merging contact information from different sources, such as your social network accounts, into one contact. Accepting contact link suggestions When HTC 10 finds contacts that can be merged, you’ll see a link notification when you open the People app. 1. From the Home screen, tap , and then find and tap People.
Page 83: Sending Contact Information
We’ve also set up the Frequent group to automatically add the contacts you dial or get calls from the most. HTC 10 also syncs with groups you've created in your Google Account. Creating a group 1.
Page 84: Private Contacts
Contacts Sending a message or email to a group You will be charged for each text message sent. For example, if you send a message to a group of five people, you will be charged for five messages. 1. On the Groups tab, tap the group you want to send a message or email to. 2.
Page 85 Contacts Organizing your private contacts 1. On the People tab, tap Manage contacts Private contacts. 2. To add contacts to the private contacts list, tap , select the contacts you want to add, and then tap Save. 3. To remove private contacts from the list, tap Remove private contact, select the contacts you want to remove, and then tap Remove.
Page 86: Battery
Battery Battery Tips for extending battery life How long the battery can last before it needs recharging depends on how you use HTC 10. Try out some of these tips to help increase battery life. Use the power management features §...
Page 87: Manage Your Apps
Battery Manage your apps § Battery optimization helps extend battery standby time. See Battery optimization for apps on page 89. § Install the latest software and application updates. Updates sometimes include battery performance improvements. § Uninstall or disable apps that you never use. Many apps run processes or sync data in the background even when you're not using them.
Page 88: Using Power Saver Mode
Battery Using power saver mode Power saver mode helps to increase battery life. It reduces the usage of phone features that drain the battery such as location services and mobile data. 1. From the Home screen, tap , and then find and tap Settings. 2.
Page 89: Checking Battery History
Checking battery history Check how long you've been using HTC 10 since the last charge. You can also see a chart that shows how long the screen has been on, and how long you've been using connections like the mobile network or Wi-Fi.
Page 90: Storage
Storage Storage Freeing up storage space As you use HTC 10, you'll accumulate data and fill its storage capacity over time. Here are some tips on how to free up phone storage space. Manage photos and videos § After taking continuous camera shots, keep only the best shot. Discard the rest, if you don't need them.
Page 91: Types Of Storage
Removable storage Use a new storage card as removable storage to be able to insert and use the card on HTC 10 and other Android phones.
Page 92: Setting Up Your Storage Card As Internal Storage
Storage Setting up your storage card as internal storage When you insert a storage card that has not been used on HTC 10 before, the card will be mounted as removable storage by default. If the storage card is new or doesn't have content you want to keep, you can format the storage card to use it as internal storage for HTC 10.
Page 93: Moving An App To Or From The Storage Card
You can also copy or move files to or from an external USB storage device when you have it connected to HTC 10. 1. From the Home screen, tap Settings Storage.
Page 94: Copying Files Between Htc 10 And Your Computer
You can copy your music, photos, and other files to HTC 10. § Save and close your files before copying them from your computer to HTC 10, or vice versa. § If you're using your storage card as internal storage, your computer will only show storage card content.
Page 95: Unmounting The Storage Card
Storage Unmounting the storage card When you need to remove the storage card while HTC 10 is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card. If your storage card is used as internal storage and there are apps that were moved to the card, you will not be able to open these apps after unmounting the card.
Page 96: Backup And Reset
HTC 10 and your computer. Likewise, HTC Sync Manager is a good alternative if you don't want to back up your accounts, settings, and other personal content to the cloud. You can use it to create backups of HTC 10 on your computer.
Page 97: Using Android Backup Service
This service can back up and restore the following: Back up What content or settings are backed up App data § In HTC apps, app data includes contacts stored on HTC 10, call history, Clock and Weather city list, and email accounts.
Page 98: Restoring From Your Previous Htc Phone
HTC 10 while apps are being restored. Backing up contacts and messages If you want to separately back up contacts and text messages on HTC 10, here are some tips on how to export or import them. Backing up your contacts 1.
Page 99 Backing up your text messages Keep important text messages by backing them up so you can restore them to the HTC Messages app, if needed. The Messages app backs up either to the phone storage or to your storage card if you have one inserted.
Page 100: Resetting Network Settings
Enter the password you've set for this backup or select This backup file is not password protected. Resetting network settings Reset the network settings when you're having problems connecting HTC 10 to your mobile data or Wi-Fi network and Bluetooth devices. 1. From the Home screen, tap Settings Backup &...
Page 101: Resetting Htc 10 (Hard Reset)
Resetting HTC 10 (Hard reset) If HTC 10 has a persistent problem that cannot be solved, you can perform a factory reset (also called a hard reset or master reset). A factory reset reverts the phone back to its initial state—the state before you turned on the phone for the first time.
Page 102: Ways Of Transferring Content From Your Previous Phone
4. Follow the steps shown on HTC 10 to download the HTC Transfer Tool from Google Play to your old phone, install it, and open the tool. 5. When you see a PIN on your old phone, make sure the same PIN also appears on HTC 10 before you continue.
Page 103: Transferring Iphone Content Through Icloud
4. Enter your iCloud email address and password, and then tap Sign in. 5. Choose the iPhone backup that you want to transfer to HTC 10, and then tap Next. 6. Choose the types of content you want to transfer, and then tap Import.
Page 104: Transferring Photos, Videos, And Music Between Your Phone And Computer
94. § Download and use the HTC Sync Manager software on your computer. You can set it up to automatically get music, photos, and videos off HTC 10 to your computer. You can also sync playlists from your computer to the phone.
Page 105: Installing And Removing Apps
Getting apps from Google Play Google Play is the place to go to find new apps for HTC 10. Choose from a wide variety of free and paid apps ranging from productivity apps, entertainment, to games. You need a Google Wallet ™...
Page 106: Downloading Apps From The Web
Downloading apps from the web You can download apps directly from websites. Apps downloaded from websites can be from unknown sources. To help protect HTC 10 and your personal data, we strongly recommend that you only download from websites you trust.
Page 107: Managing Apps
Managing apps Arranging apps You can arrange and rearrange the apps on the Apps screen 1. From HTC BlinkFeed or any widget panel, tap 2. Tap , and then choose how to arrange apps, such as alphabetically. 3. Select Custom if you want to rearrange or group apps into folders.
Page 108: Multi-Tasking
Managing apps Removing apps from a folder 1. On the Apps screen, tap Custom. 2. Tap Rearrange apps. 3. Tap the folder to open it. 4. Press and hold an app, and then drag it out to the Apps screen. Wait until you see the occupying icon move away before releasing your finger.
Page 109: Controlling App Permissions
Managing apps Switching between recently opened apps When using different apps on your phone, you can easily switch between the apps you've recently opened. Press to see your recently-opened apps. § To go back to an app, flip through the cards to find the app and tap it.
Page 110: Setting Up App Links
Managing apps 3. Tap Configure apps. 4. Under Default, choose your default launcher, web browser, phone, text messaging apps, and more. Setting up app links If there's more than one app that can be opened when you tap a link—such as a shared social post or media link—you may be prompted to choose the app you want to use.
Page 111: Htc Blinkfeed
§ While in HTC BlinkFeed, you can press HOME or to scroll to the top. § Swipe right on HTC BlinkFeed to open the slideout menu where you can choose the type of feeds or add your custom topics to display.
Page 112: Turning Htc Blinkfeed On Or Off
HTC Sense Home permission to access your location and personal usage data. To get restaurant recommendations, you'll need to actively use HTC BlinkFeed daily. Restaurant recommendations will show up as a tile in HTC BlinkFeed and may also show up on your lock screen.
Page 113: Ways Of Adding Content On Htc Blinkfeed
§ If available, tap the dots at the bottom or swipe left to see more options. Ways of adding content on HTC BlinkFeed Personalize HTC BlinkFeed to show articles and status updates from your favorite news sources and apps. Adding sources to HTC BlinkFeed ®...
Page 114: Customizing The Highlights Feed
§ You need to sign in to your social networks before you can post a status update from HTC BlinkFeed. § When adding a social network to HTC BlinkFeed, you need to give HTC Sense permission to access it. 1. On HTC BlinkFeed, swipe right to open the slideout menu.
Page 115: Posting To Your Social Networks
§ You need to sign in to your social networks before you can post a status update from HTC BlinkFeed. § When adding a social network to HTC BlinkFeed, you need to give HTC Sense permission to access it. 1. On HTC BlinkFeed, swipe right to open the slideout menu.
Page 116: What Is Htc Themes
You need to log in with your preferred account to browse from the available themes in the Themes store, or make your own. Themes is a part of the HTC Sense Home app. To get the latest features of Themes, make sure you've downloaded the newest version of HTC Sense Home.
Page 117: Finding Your Themes
Tap Preview to see what your theme will look like. 10. Tap Finish, name your theme, and then tap OK to save your theme. To apply the theme after saving it, make sure you select the Apply this theme now option.
Page 118: Deleting A Theme
Themes 6. Press until you see the Edit current theme screen. Continue making changes until you're satisfied with the result. 7. Tap Save copy to save your new theme, or if you're editing a theme that you copied tap Save to save the changes.
Page 119: Choosing A Home Screen Layout
Themes Choosing a Home screen layout You can choose between two Home screen layouts. The Classic layout allows you to add traditional app shortcuts and widgets on your Home screen. By design, this layout will follow and fit what you've added on the Home screen according to an invisible grid.
Page 120: Multiple Wallpapers
Themes 6. Tap the newly added sticker, and then tap an app to link to the sticker. If you need to link the sticker to a different app, press and hold it on the widget panel, and then drag it to Relink. 7.
Page 121: Lock Screen Wallpaper
Themes 3. Tap Time-based. You'll then see two page thumbnails. 4. Tap Change wallpaper under the Day thumbnail to choose the wallpaper you want to display during the day. 5. Select from the preset wallpapers or tap to choose from your photos. 6.
Page 122: About Boost
Boost+ Boost+ About Boost+ Here are some of the things you can do when using the Boost+ app. § Monitor your phone storage space and memory usage. § Delete cache, app installers, and temporary files on your phone. § Optimize system resources to extend battery life while you're using apps and playing your favorite games.
Page 123: Manually Clearing Junk Files
Boost+ Manually clearing junk files Regularly remove junk files that clutter your storage space or slow down the phone's performance. 1. From the Home screen, tap , and then find and tap Boost+. 2. Tap Clear junk. The Boost+ app will show you how much storage space is being used up by different junk files, such as cache files, ad files, temporary files, and app installers.
Page 124: Managing Irregular Activities Of Downloaded Apps
Boost+ Managing irregular activities of downloaded apps The Boost+ app can check for irregular activities from a downloaded app that may affect your phone's performance. When an irregular activity is detected, you can choose to stop the activity. Or, you can also uninstall the downloaded app via the Boost+ app. You can only uninstall the apps you've downloaded.
Page 125 Boost+ 5. Tap the On/Off switch next to an app to require an unlock pattern to open it. 6. Press § To change the app unlock pattern, tap Lock apps, and then draw your unlock pattern. Tap Change pattern. § To use your fingerprint to unlock apps, tap Lock apps. When you're prompted to draw the unlock pattern, tap , and then select the Use fingerprint to unlock option.
Page 126: Htc Ice View
You can use the HTC Ice View app with supported HTC-branded phone cases. 1. To wake up your HTC phone, tap twice on the HTC phone case. 2. When you see app notifications, swipe left or right to see the types of notifications you've received.
Page 127: Choosing Which Notifications To Display On The Phone Case
HTC Ice View Choosing which notifications to display on the phone case Set the type of app notifications you want to see on your phone—which include Mail, Messages, Phone, and more. You may need to insert your phone into the case, and then double-tap the case to activate or show the Ice View app.
Page 128: Controlling Music Playback From The Phone Case
Whenever you get a phone call, you can just swipe on the case to answer or decline the call.You can see up to 10 different received or dialed numbers on the phone case. § When there's an incoming call showing the incoming call icon , you can: §...
Page 129: Turning Some Functions On Or Off From Htc Ice View
HTC Ice View Turning some functions on or off from HTC Ice View You can also perform quick actions on the phone case, such as starting or dismissing the timer or turning the flashlight on or off. 1. Perform any of the following: §...
Page 130: Weather And Clock
Weather and clock Weather and clock Checking Weather Use the Weather app and widget to check the current weather and weather forecasts for the next few days. In addition to your current location, you can view weather forecasts for other cities around the globe.
Page 131: Using The Clock
Weather and clock Using the Clock Get more from the Clock app than just the regular date and time. Use your phone as a world clock to see the date and time in cities across the globe. You can also set alarms or track your time using the stopwatch or timer.
Page 132: Google Photos
Or, press and hold a thumbnail as your first selection, and then drag your finger to the last item you want to select. § Enhance RAW photos taken using the HTC Camera app. § Add Hyperlapse effect to your videos.
Page 133: Editing Your Photos
Google Photos Editing your photos 1. From the Home screen, tap , and then find and tap Photos. 2. Tap a photo thumbnail to view it in full screen. 3. Tap , and then do any of the following: § Tap to adjust the brightness, color, and more.
Page 134: Changing The Playback Speed Of A Slow Motion Video
Google Photos Changing the playback speed of a slow motion video Adjust the playback speed of a selected section of a slow motion video. You can only change the video playback speed of videos captured using slow motion in the Camera app.
Page 135 Google Photos Adding a Hyperlapse effect on a regular video 1. From the Home screen, tap , and then find and tap Photos. 2. Find and tap the thumbnail of a video to view it in full screen. 3. Tap Edit in.
Page 136: Checking Your Mail
Mail Mail Checking your mail The Mail app is where you read, send, and organize email messages from one or more email accounts that you’ve set up on your phone. 1. From the Home screen, tap , and then find and tap Mail. The inbox of one of your email accounts appears.
Page 137: Sending An Email Message
Mail 4. To arrange the tabs, drag , and then move the tab to its new location. 5. Tap Done. 6. Swipe to the added tab to check your email messages. Sending an email message 1. From the Home screen, tap , and then find and tap Mail.
Page 138: Managing Email Messages
Mail Quickly replying to an email message You can quickly respond to a new email message from the Home screen or lock screen. 1. When you receive a new email message notification, slide the Notifications panel down. 2. On the email preview, tap Reply all. If you have several notifications and you don't see the email options, expand the email preview by sliding two fingers apart on the notification.
Page 139: Working With Exchange Activesync Email
Mail 4. In the search box, enter the words you want to search for. 5. Tap a result to open the email message. Searching for emails from a contact Do you remember the sender, but can't find a particular email from him or her? 1.
Page 140: Adding An Email Account
Mail Adding an email account Set up additional email accounts such as another Microsoft Exchange ActiveSync account or an account from a Web-based email service or email provider. If you're adding a Microsoft Exchange ActiveSync or a POP3/IMAP email account, ask your network administrator or email service provider for additional email settings that you may need.
Page 141: Voice Recorder
2. Hold the microphone near the sound source. 3. Tap to start recording a voice clip. Voice Recorder can run in the background while you do other things on HTC 10, except when you open other apps that also use audio functions. 4. Tap to stop recording.
Page 142: Internet Connections
§ Refreshing apps to update info and feeds § Uploading and backing up your files to your online storage account § Using HTC 10 as a Wi-Fi hotspot § Sharing your mobile data connection by USB tethering To help you save on data usage, connect to a Wi-Fi network whenever possible and set your online...
Page 143 Keeping track of your data usage Monitor your data usage to help prevent going over your monthly data allowance. Data usage measured by HTC 10 may differ from, and be less than, your actual data usage. 1. From the Home screen, tap , and then find and tap Settings.
Page 144: Wi-Fi Connection
Internet connections Viewing the data usage of apps 1. From the Home screen, tap , and then find and tap Settings. 2. Under Wireless & networks, tap More Data usage. 3. Tap Mobile data usage. 4. Drag the start and end vertical markers to display the usage at a specific duration within your usage cycle.
Page 145: Connecting To Vpn
Internet connections Connecting to a Wi-Fi network via WPS If you're using a Wi-Fi router with Wi-Fi Protected Setup (WPS), you can connect HTC 10 easily. 1. Turn Wi-Fi on, and check the list of detected Wi-Fi networks. Turning Wi-Fi on or off on page 144.
Page 146: Adding A Vpn Connection
§ Download and install a required VPN app, if you're connecting to a secured enterprise network. Contact your network administrator for details. Also, HTC 10 must first establish a Wi-Fi or data connection before you can start a VPN connection. Adding a VPN connection You must first set a lock screen PIN, password, or pattern before you can use credential storage and set up the VPN.
Page 147: Installing A Digital Certificate
Internet connections Installing a digital certificate Use client and Certificate Authority (CA) digital certificates to enable HTC 10 to access VPN or secured Wi-Fi networks, and also to provide authentication to online secure servers. You can get a certificate from your system administrator or download it from sites that require authentication.
Page 148: Sharing Your Phone's Internet Connection By Usb Tethering
No Internet connection available for your computer? No problem. Use the data connection of HTC 10 to connect to the Internet. § To make sure that the USB drivers for HTC 10 are up-to-date, install the latest version of HTC Sync Manager on your computer.
Page 149: Wireless Sharing
Wireless sharing What is HTC Connect? With HTC Connect, wirelessly stream music or video from your phone to your speakers or TV by just swiping up the screen with 3 fingers. You can stream media to any of the following types of devices: §...
Page 150: Using Htc Connect To Share Your Media
Wireless sharing Using HTC Connect to share your media Before you start, make sure you have set up your speakers, TV, or appliance to connect to your Wi-Fi network. Refer to its documentation on how to set it up. 1. Open and play any music or other media content that you want to share from your phone.
Page 151: Streaming Music To Airplay Speakers Or Apple Tv
Wireless sharing Streaming music to AirPlay speakers or Apple TV Before you start, make sure your device is connected to your Wi-Fi network. Refer to the documentation that comes with your AirPlay speakers or Apple TV for details. 1. After connecting your AirPlay speakers or Apple TV to your Wi-Fi network, open a music app on your phone.
Page 152: Streaming Music To Speakers Powered By The Qualcomm Allplay Smart Media Platform
1. Make sure the speakers are connected to your Wi-Fi network. 2. From the Home screen, tap Settings HTC Connect. Your phone then turns Wi-Fi on automatically and scans for media devices on your Wi-Fi network. You'll then see the available Blackfire speakers listed.
Page 153: Connecting A Bluetooth Headset
2. If you don't see your headset listed, tap Scan for devices to refresh the list. 3. Tap the name of your headset in the Available Devices section. HTC 10 pairs with the headset and the headset connection status is displayed in the Paired Devices section.
Page 154: Receiving Files Using Bluetooth
2. On the sending device, send one or more files to HTC 10. 3. If asked, accept the pairing request on HTC 10 and on the sending device. You may also be prompted to enter the same passcode or confirm the auto-generated passcode on both devices.
Page 155: Using Nfc
Wireless sharing Using NFC With built-in NFC (near field communication) on HTC 10, you can share content to another NFC- capable mobile device in an instant. The availability of NFC varies by phone model, region, and country. Beam webpages, photos, contact information, and more by holding HTC 10 and the other device back to back.
Page 156 Android Beam option, make sure it is also turned on. 1. While viewing the content that you want to share, hold HTC 10 and the other phone back to back. Make sure that the NFC area (shaded part) of HTC 10 and the other phone's NFC area are close to one another.
Page 157: Common Settings
Common settings Common settings Do not disturb mode Use Do not disturb mode to reject calls, and silence audible alerts and notifications, but still keep a data connection available. 1. With two fingers, swipe down from the top of the screen to open Quick Settings. 2.
Page 158 Common settings Blocking visual disturbances You can set Do not disturb mode to block visual disturbances such as pop up notifications. 1. From the Home screen, tap Settings Sound & notification. 2. Tap Do not disturb Block visual disturbances. 3. Tap the On/Off switches to choose whether to block visual disturbances when the screen is on and off.
Page 159: Turning Location Services On Or Off
High accuracy. To save battery power, choose Battery saving. Turning off a location source (for example GPS) means no applications on HTC 10 will collect your location data through that location source. However, third party applications may collect — and HTC 10 may continue to provide —...
Page 160: Automatic Screen Rotation
Common settings Automatic screen rotation Automatic rotation is not supported in all applications. 1. From the Home screen, tap Settings Display & gestures or Display, gestures & buttons. 2. Select or clear the Auto rotate screen option to turn it on or off. Setting when to turn off the screen After a period of inactivity, the screen turns off to conserve battery power.
Page 161: Adjusting The Display Size
Some people like the sound or vibration feedback they get when touching the screen, and some don't. You can turn on or off various types of touch sounds and vibration on HTC 10. § Touch tones when tapping the phone dial pad §...
Page 162: Changing The Display Language
Common settings Changing the display language Changing the language adjusts the keyboard layout, date and time formatting, and more. You can choose several languages and specific dialects so that apps with localized content will display correctly. 1. From the Home screen, tap Settings Language &...
Page 163: Security Settings
Choose to set a screen lock pattern, numeric PIN, or other means of locking your phone. You'll be asked to unlock the screen every time HTC 10 is turned on or when it’s idle for a certain period of time.
Page 164: Setting Up Smart Lock
To help make Smart Lock more reliable and more secure when using facial recognition, you can train HTC 10 to recognize your face in different situations, such as when you're wearing glasses or sporting a beard.
Page 165: Accessibility Settings
Accessibility settings Accessibility settings Accessibility features HTC 10 comes with features and settings that allow easy access and use of apps and functions. Improve screen readability If you have low vision, take advantage of these features to help improve screen readability.
Page 166: Accessibility Settings
Accessibility settings Use Motion Launch Motion Launch combines a motion and finger gesture to perform an action such as waking HTC 10 from sleep mode or launching the camera. For details, see Motion Launch on page 33. Accessibility settings Use these settings to turn accessibility functions or services on or off. When you’ve downloaded and installed an accessibility tool, such as a screen reader that provides voice feedback, you can also control them using these settings.
Page 167 3. Under Touch exploration, tap the On/Off switch next to Explore by touch to turn the feature on or off. When Explore by touch is disabled, HTC 10 will no longer respond to shortcut gestures or speak items when you touch the screen.
Page 168 Accessibility settings Assigning TalkBack shortcuts TalkBack has customizable gestures that can be used to open the Notifications panel, view recent apps, access TalkBack controls, and more. The steps below are described using the regular gestures. Use the corresponding TalkBack gestures if you already have TalkBack turned on. 1.
Page 169: Teletypewriter (Tty) Mode
TTY phone manufacturer to purchase the connector cable. Most TTY phones connect via a 2.5 mm headset jack adapter. HTC provides a 2.5 mm headset jack adapter that connects to the USB Type-C port on HTC 10. To request this adapter, contact HTC at htc.com/us/contact/phone.
Page 170: Trademarks And Copyrights
Not all marks listed necessarily appear in this User Guide. The HTC Sync Manager software can be used with materials that you own or are lawfully authorized to use and/or duplicate. Unauthorized use and/or duplication of copyrighted material may be a violation of copyright law in the United States and/or other countries/regions.
Page 171 The information is provided “as is” without warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice.
Page 172 - checking usage 88 - setting date and time 131 - saving battery power 86 Conference call 70 BlinkFeed Contacts See HTC BlinkFeed - adding 79 Bluetooth - contact link suggestions 82 - connecting a Bluetooth headset 153 - copying 81, 82, 103...
Page 173 Index - sending contact information 83 Firmware - transferring 81, 103 See Software update Continuous shooting 62 Folder Copy - grouping apps 46 - files 94 - removing items 47, 108 Copying FOTA - text 36 See Software update Freestyle layout 119 Data connection - data roaming 143 Game Battery Booster 123...
Page 174 Messages - streaming music, videos, or photos to media - block box 76 devices 150 - deleting a conversation 77 HTC Sense version 40 - draft message 73, 74 Hyperlapse 64 - forwarding 75 - group SMS 75 - locking 77...
Page 175 Index Phone calls - rotation 160 - blocking a call 71 - Sleep mode settings 160 - call history 71 Screen lock 163 - conference call 70 Screen shot - emergency call 69 See Capture screen - extension number 67 SD card 16 - missed calls 69 Security...
Page 176 - adding 45 Sweep panorama 62 - changing settings 46 - removing 47 - resizing 46 Wireless media sharing Tethering See HTC Connect See USB Tethering Wireless router 147 Text message 73 Themes 116–118 - creating 116 - deleting 118...

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