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HTC 10 User Manual

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HTC 10

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Summary of Contents for HTC HTC 10

  • Page 1: User Guide

    User guide HTC 10...

  • Page 2: Table Of Contents

    Charging the battery Switching the power on or off Phone setup and transfer Setting up HTC 10 for the first time Restoring from your previous HTC phone Transferring content from an Android phone Ways of transferring content from an iPhone...
  • Page 3 HTC BlinkFeed What is HTC BlinkFeed? Turning HTC BlinkFeed on or off Restaurant recommendations Ways of adding content on HTC BlinkFeed Customizing the Highlights feed Playing videos on HTC BlinkFeed Posting to your social networks Removing content from HTC BlinkFeed...
  • Page 4 Contents Phone calls Making a call with Smart dial Making a call with your voice Dialing an extension number Returning a missed call Speed dial Calling a number in a message, email, or calendar event Making an emergency call Receiving calls What can I do during a call? Setting up a conference call Call History...
  • Page 5 Internet connections Turning the data connection on or off Managing your data usage Wi-Fi connection Connecting to VPN Using HTC 10 as a Wi-Fi hotspot Sharing your phone's Internet connection by USB tethering Wireless sharing HTC Connect Bluetooth Settings and security...

  • Page 6: About This Guide

    About this guide About this guide In this user guide, we use the following symbols to indicate useful and important information: This is a note. A note often gives additional information, such as what happens when you choose to do or not to do a certain action. A note also provides information that may only be applicable to some situations.
  • Page 7 Important RF Notice Important RF Notice This device was tested for compliance with the applicable FCC and Industry Canada specific absorption rate (SAR) limits for radio frequency (RF) exposure during typical body-worn operations. To ensure that RF exposure levels remain at or below the tested levels, use a belt-clip, holster, or similar accessory that maintains a minimum separation distance of 1.0 cm between your body and the device, with either the front or back of the device facing towards your body.
  • Page 8 Important note on recoverable data Important note on recoverable data Files and other data that have been deleted, cleared, removed, or erased from your device may still be recoverable by third-party data recovery software. Even a factory reset may not permanently erase all data from your mobile device, including personal information.

  • Page 9: Features You'll Enjoy

    Features you'll enjoy What's new and special with Camera Enjoy taking great camera shots on HTC 10. The camera interface has a fresh new look, neatly organized to make it faster for you to switch modes and change your settings.
  • Page 10 Optical Image Stabilization (OIS) reduces blur from hand movements while you shoot. You'll get sharper, brighter photos with more clarity, even in low light. Selfies § Capture stunning late-night selfies and group shots with the front facing HTC UltraSelfie ™ camera.

  • Page 11: The Best From Htc And Google Photos

    HTC is starting to minimize preloading duplicate apps. One example is HTC Gallery. Instead of preloading this app, HTC has extracted its unique features to make them accessible from Google Photos. In HTC 10, you can use HTC's special photo and video editing tools right from Google Photos.

  • Page 12: Immersive Sound

    146. Truly personal Designed with you in mind, HTC 10 is filled with innovations that help it to adapt to your life. Themes Make HTC 10 more personal by customizing how it looks with your own photos and then mix and...
  • Page 13 ® The HTC Sense Home widget adapts to your needs at home, at work, and on the go. See What is the HTC Sense Home widget? on page 42. HTC BlinkFeed Get your favorite topics, news, social media, and more conveniently delivered to one place on your phone.

  • Page 14: Fingerprint Sensor

    Features you'll enjoy Fingerprint sensor You can use the fingerprint scanner on HTC 10 to quickly wake up and unlock your phone with your fingerprint. You can register up to 5 fingerprints. See About the fingerprint scanner on page 28.

  • Page 15: Software And App Updates

    91 and Setting up your storage card as internal storage on page 92. Network settings reset Quickly reset all network settings when HTC 10 has a hard time connecting to the mobile data or ® ® Wi-Fi network or Bluetooth device.

  • Page 16: Unboxing

    § If you want to use a case or screen protector, don’t cover and block the proximity sensor. Purchase a case or screen protector designed for HTC 10. § Avoid connecting third-party headsets or accessories with metallic charms that dangle near the...

  • Page 17: Back Panel

    When inserting the eject tool into the tray eject holes to remove the card trays, make sure not to press on the trays to avoid damaging the eject mechanism inside the slots. Also, if you want to use a protective case, make sure to buy a case that's designed for HTC 10 and that doesn't block the trays.

  • Page 18: Nano Sim Card

    Unboxing nano SIM card HTC 10 uses a nano SIM card. Use a standard nano SIM card only. Inserting a modified card that is thicker than the standard nano SIM card may cause the card to not fit properly or damage the card slot.
  • Page 19 5. Insert the card tray back into the slot. Removing a nano SIM card Make sure to switch off HTC 10 before removing the card. 1. Hold the phone face down. 2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—...

  • Page 20: Storage Card

    Unboxing Storage card Use a storage card to store your photos, videos, and music. When you need to free up phone storage space, you can also move certain apps to the storage card, if the apps support this feature. The storage card is optional and sold separately. Inserting the microSD card 1.

  • Page 21: Removing The Microsd Card

    Unboxing Removing the microSD card Make sure to unmount your microSD card before removing it. See Unmounting the storage card on page 95. 1. Hold the phone face down. 2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip— into the microSD tray eject hole.

  • Page 22: Charging The Battery

    Before you turn on and start using HTC 10, it is recommended that you charge the battery. § If the battery has been discharged for several days, you may need to charge HTC 10 for several minutes before powering it on.
  • Page 23 Unboxing Switching the power off 1. If the display is off, press the POWER button to turn it back on. 2. Press and hold the POWER button for a few seconds. 3. Tap Power off on the options menu.

  • Page 24: Phone Setup And Transfer

    Phone setup and transfer Setting up HTC 10 for the first time When you switch on HTC 10 for the first time—or after you've done a factory reset—you’ll be asked to set it up. You can enable TalkBack to navigate by voice feedback before selecting the language. Press and hold two fingers on the screen until you hear a message saying that accessibility mode is enabled.

  • Page 25: Transferring Content From An Android Phone

    4. Follow the steps shown on HTC 10 to download the HTC Transfer Tool from Google Play to your old phone, install it, and open the tool. 5. When you see a PIN on your old phone, make sure the same PIN also appears on HTC 10 before you continue.

  • Page 26: Ways Of Transferring Content From An Iphone

    4. Enter your iCloud email address and password, and then tap Sign in. 5. Choose the iPhone backup that you want to transfer to HTC 10, and then tap Next. 6. Choose the types of content you want to transfer, and then tap Import.

  • Page 27: Transferring Photos, Videos, And Music Between Your Phone And Computer

    94. § Download and use the HTC Sync Manager software on your computer. You can set it up to automatically get music, photos, and videos off HTC 10 to your computer. You can also sync playlists from your computer to the phone.

  • Page 28: Getting To Know Your Settings

    HTC 10. You may not be able to set the fingerprint scanner to unlock HTC 10, if you've signed in to an Exchange ActiveSync account that requires you to set a different screen lock option (such as password).
  • Page 29 6. After you've successfully recorded your fingerprint, tap Done. You can now use your fingerprint to wake up and unlock your HTC 10. You'll need to input your backup lock screen pattern, PIN, or password if the scanner doesn't identify your fingerprint after five attempts.

  • Page 30: Updating Your Phone's Software

    App updates are installed automatically. You'll still need to confirm when to install system software updates. Installing a software update When HTC 10 is connected to the Internet and there's a new software update available, the update notification icon appears in the status bar.
  • Page 31 The Updates screen opens with the list of application updates to be installed. 2. Tap an item to view its details, and then tap 3. When you're done reviewing the updates, tap Install. You'll be asked to restart HTC 10 if needed.

  • Page 32: Getting Apps From Google Play

    Phone setup and transfer Getting apps from Google Play Google Play is the place to go to find new apps for HTC 10. Choose from a wide variety of free and paid apps ranging from productivity apps, entertainment, to games.

  • Page 33: Downloading Apps From The Web

    Downloading apps from the web You can download apps directly from websites. Apps downloaded from websites can be from unknown sources. To help protect HTC 10 and your personal data, we strongly recommend that you only download from websites you trust.

  • Page 34: Your First Week With Your New Phone

    While you're in another screen or app, press HOME to return to the last Home screen you visited. Sleep mode Sleep mode saves battery power by putting HTC 10 into a low power state while the display is off. It also stops accidental button presses when HTC 10 is in your bag. Switching to Sleep mode To turn off the display and switch to Sleep mode, briefly press the POWER button.

  • Page 35: Unlocking The Screen

    § Swipe up to unlock the screen. If you've set up a screen lock, you'll be asked to provide your credentials before HTC 10 unlocks. If you've set an event reminder or an alarm, you can snooze or dismiss the event or alarm right from the lock screen.
  • Page 36 Your first week with your new phone Increase ring volume automatically while phone is in your pocket or bag Pocket mode makes HTC 10 recognize when your phone is in your bag or pocket and raise the ring volume so that you can hear it in noisy environments.

  • Page 37: Press And Hold

    Your first week with your new phone Press and hold To open the available options for an item (for example, a contact or link in a webpage), just press and hold the item. Swipe or slide Quickly swipe your finger horizontally across the screen to go to other Home screen panels.
  • Page 38 Your first week with your new phone Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quicker strokes, such as when moving right and left on the Home screen, or flicking through a contacts or message list.
  • Page 39 § Swipe up the screen with three fingers and HTC Connect ® streams music or video from HTC 10 to your speakers or TV respectively. You ® can also share streaming media from apps such as YouTube § Swipe down to disconnect from your speakers or TV.

  • Page 40: Switching Between Recently Opened Apps

    § In an app, just tap the share icon: § If you don't see the icon, tap Share. Switching between recently opened apps When you're multitasking and using different apps on HTC 10, you can easily switch between the apps you've recently opened. Press to see recently-opened apps.
  • Page 41 2. Pull down with your finger, and then release to refresh. Capturing your phone's screen Want to show off your high game score or write a blog post about HTC 10 features? It's easy to take a picture of the screen to share.

  • Page 42: Htc Sense Home Widget

    Get quick access to apps, shortcuts and folders you use most frequently based on where you are. With the HTC Sense Home widget, HTC 10 continually adapts to how you use it. For example, apps you use most frequently for work, will show up when you're at your office. The HTC Sense Home widget changes depending on whether you're at home, work, or somewhere else.
  • Page 43 Your first week with your new phone Setting your home and work locations In the HTC Sense Home widget, set your home and work locations based on your address, Wi-Fi network, or both. You can associate multiple addresses and Wi-Fi networks to each of these locations. Using your set addresses or Wi-Fi networks, the HTC Sense Home widget will be able to determine where you are and display the appropriate apps.

  • Page 44: Motion Launch

    2. Press and hold the app, shortcut, or folder you want to add to the widget. 3. Drag the item to where you want in the HTC Sense Home widget. The app, shortcut or folder will be added to the HTC Sense Home widget and pinned in place. Turning the Suggestions folder on and off The Suggestions folder is a smart folder in the HTC Sense Home widget that dynamically change contents depending on your usage.
  • Page 45 2. Immediately double-tap the screen. Waking up and unlocking Go from sleep mode and unlock HTC 10 to the last screen you were using without pressing the POWER button. If you've set up a screen lock with credentials, you'll be asked to provide your credentials first before HTC 10 unlocks.
  • Page 46 2. Immediately swipe left from the right side of the screen. Waking up to HTC BlinkFeed Go from sleep mode to HTC BlinkFeed without pressing the POWER button. If you've set up a screen lock with credentials, you'll be asked to provide your credentials first before HTC 10 unlocks.

  • Page 47: Lock Screen

    Choose to set a screen lock pattern, numeric PIN, or other means of locking your phone. You'll be asked to unlock the screen every time HTC 10 is turned on or when it’s idle for a certain period of time.
  • Page 48 7. Tap Automatically lock phone, and then specify the idle time before the screen is locked. To help make Smart Lock more reliable and more secure, you can train HTC 10 to recognize your face in different situations, such as when you're wearing glasses or sporting a beard.

  • Page 49: Notifications

    Your first week with your new phone Turning the lock screen off Rather not have to unlock your phone every time you wake it up? You can turn the lock screen off in Settings. 1. From the Home screen, tap Settings Security.

  • Page 50: Working With Text

    Settings for app notifications are applied to notifications in the Notifications panel and the lock screen. Notification LED The notification LED shows a: § Solid green light when HTC 10 is connected to the power adapter or a computer and the battery is fully charged. § Flashing green light when you have a pending notification.

  • Page 51: Entering Text

    Your first week with your new phone 4. In a text entry field (for example, while composing an email), press and hold at the point where you want to paste the text. 5. Tap or Paste. Sharing text 1. After you have selected the text, tap or Share.
  • Page 52 Your first week with your new phone How can I type faster? The onscreen keyboard of your phone is highly customizable. You can modify its settings and options to enhance your typing experience. Here are some tips that you could try: §...

  • Page 53: Htc Help

    Check out the friendly walkthroughs and the FAQs in the Help app to learn how to use your phone. § When you see a Help tile in HTC BlinkFeed, just tap the tile to know more about the tip. § From the Home screen, tap , and then find and tap Help.
  • Page 54 Your first week with your new phone Having hardware or connection problems? Before calling for support, you can first use the Help app to troubleshoot or perform diagnostics on your phone. This helps you in finding the problem cause, and in determining whether you can resolve the problem or you need to call for support.

  • Page 55: Themes

    Themes What is HTC Themes? Themes brings a quick and easy way for you to customize HTC 10 with elements such as wallpapers, soounds, and icons. You need to log in with your preferred account to browse from the available themes in the Themes store, or make your own.
  • Page 56 Personalizing 7. Tap Next. 8. Swipe up or down to the pre-defined style to select for your theme. 9. You can: § Tap Next if you don't want to customize your theme further. § Tap Edit, then tap any of the categories you want to customize, and experiment with the settings until you're satisfied.

  • Page 57: Home Screen Layout

    4. Find and tap an item to delete. 5. Tap Remove. If the item is currently applied, it will still be applied to HTC 10 until another theme is applied. Home screen layout Choosing a Home screen layout You can choose between two Home screen layouts.

  • Page 58: Wallpapers

    Personalizing Wallpapers Setting your Home wallpaper Choose from the available wallpapers, or use any photo you've taken with the camera. You can only change the wallpaper while in Classic home screen layout. 1. From the Home screen, tap Settings Personalize. 2.

  • Page 59: Home Screen Panels

    § You won't be able to add a new widget panel if you've already reached the maximum limit. § HTC BlinkFeed always appears as the first panel (if it's not removed). A widget panel cannot be added before HTC BlinkFeed.

  • Page 60: Changing Your Main Home Screen

    Arranging widget panels A widget panel cannot be moved and inserted before HTC BlinkFeed. 1. On HTC BlinkFeed or any widget panel, slide two fingers together to customize the Home screen. 2. Press and hold a widget panel thumbnail, and then drag it left or right to the position that you want.

  • Page 61: Stickers, Widgets And App Shortcuts

    Personalizing Stickers, widgets and app shortcuts Launch bar The launch bar gives you one-touch access to commonly used apps and other shortcuts. You can replace the apps on the launch bar with the ones you often use. § You can only customize the launch bar while in Classic layout. §...

  • Page 62: Adding Home Screen Shortcuts

    Personalizing Changing the widget settings You can modify basic settings of some widgets. 1. Press and hold a widget on your Home screen, and then drag it to 2. Customize the widget settings. Resizing a widget Some widgets can be resized after you've added them to your Home screen. 1.
  • Page 63 Personalizing 6. Tap the newly added sticker, and then tap an app to link to the sticker. If you need to link the sticker to a different app, press and hold it on the widget panel, and then drag it to Relink. 7.

  • Page 64: Apps Screen

    Apps screen Arranging apps You can arrange and rearrange the apps on the Apps screen 1. From HTC BlinkFeed or any widget panel, tap 2. Tap , and then choose how to arrange apps, such as alphabetically. 3. Select Custom if you want to rearrange or group apps into folders.

  • Page 65: Sounds

    Personalizing Grouping apps into a folder 1. On the Apps screen, tap Custom. 2. Tap Rearrange apps. 3. Press and hold an app, and then drag it over to another app to automatically create a folder. 4. To add more apps, drag each app over to the folder. 5.
  • Page 66 Personalizing 3. Tap an item to modify, and then choose different sounds for your ringtone, system notification, and alarm. Go to the settings of specific apps to choose sounds for new messages, email, and event reminders respectively. 4. Tap Volumes to set the volume levels for each sound type. To browse for more sounds in Themes, go to Settings Personalize Edit current theme, and then tap Ringtone, Notification, or Alarm.

  • Page 67: Camera

    Camera Camera Camera basics Camera screen Take great photos and videos with the camera. On the Home screen, tap the camera icon to open the Camera app. You'll see Photo mode, which is the default capture mode. Switch between flash modes. Open the slideout menu to select a capture mode and choose camera settings.

  • Page 68: Capture Mode Settings

    Camera Choosing a capture mode Switch to a capture mode to use for taking photos or videos. The camera on HTC 10 separates capture modes into categories so that you can quickly find which mode you want. 1. Tap to open the slideout menu.
  • Page 69 Camera Mode Setting Description Video Set the video quality. See Setting the video resolution on page 71 for details. Selfie Video Turn high resolution audio recording on and off. See Turning on high resolution audio on page 71 for details. Selfie Photo Turn Live Makeup on and off.

  • Page 70: Tips For Capturing Better Photos

    § HTC 10 has auto features that make taking photos easy. The Photo mode in the Camera app gives you a quick and reliable way to take photos.The laser auto focus intelligently finds the best shot based on its position and pointed direction.
  • Page 71 Camera 3. When you're ready to start recording, tap 4. Change focus to a different subject or area by just tapping it on the Viewfinder screen. You can also change the exposure after tapping by dragging up and down on the screen. 5.

  • Page 72: Taking Continuous Camera Shots

    Camera Using the volume buttons for taking photos and videos In the Camera app, you can set the VOLUME buttons to function as the shutter release or zoom controls. 1. On the Home screen, tap the camera icon to open the Camera app. 2.

  • Page 73: Selfies And People Shots

    Camera 3. Tap to start recording. 4. To stop recording, tap Selfies and people shots Tips for taking selfies and people shots Do you want yourself, your family, and friends to look best in your shots? Here are some camera options you can adjust or select before taking selfies and people shots.
  • Page 74 Camera Using Auto Selfie Keep still to take an auto selfie—or just smile! You just need to turn this feature on in the camera settings. 1. On the Home screen, tap the camera icon to open the Camera app. 2. Switch to Selfie Photo mode. See Choosing a capture mode on page 68 for details.

  • Page 75: Zoe Camera

    When you see the shutter release icon slowly turn red, continue holding the phone steady as the camera captures the photo and 3-second video. When taking your shot using the Zoe camera, it's good practice to keep HTC 10 steady to capture moving subjects against a static background scene.

  • Page 76: Hyperlapse

    Camera 3. When you're ready to take the shot, tap 4. Pan left or right in either landscape or portrait view. Hold HTC 10 as smoothly as you can to automatically capture frames. You can also tap to stop capturing anytime.
  • Page 77 Camera 4. To change a setting back to auto, tap 5. When you're ready to take a photo, tap Taking a RAW photo Want to keep more detail in your shots, or fix the lighting in post processing? With Pro mode, you can take photos that will be saved as RAW image files in DNG format, along with a JPG compressed version.

  • Page 78: Google Photos And Apps

    Here are some of the things you can do when using Google Photos on HTC 10. § View, edit, and share the photos and videos you've taken on HTC 10. You can also access the media files previously backed up to your Google Account.
  • Page 79 Google Photos and apps Editing your photos 1. From the Home screen, tap Photos. 2. Tap a photo thumbnail to view it in full screen. 3. Tap , and then do any of the following: § Tap to adjust the brightness, color, and more. §...
  • Page 80 Google Photos and apps 3. Tap the screen to see the onscreen controls. 4. Frame the sequence you want to slow down by moving the left and right sliders. 5. Tap to watch the result. You can still adjust the playback speed while previewing. Editing a Hyperlapse video If you captured a video in Hyperlapse mode, you can apply varying speeds to different sections of the video.

  • Page 81: Google Now

    1. From the Home screen, tap , and then find and tap Google. 2. Tap Get started. Or if you've previously set up Google Now on HTC 10 and turned it off, tap Get Now cards Set up. 3. Read the information screen and then tap Yes, I'm in. Google Now information cards will start to appear on the Google search screen.
  • Page 82 Google Photos and apps Changing card settings You can easily customize the settings of Google Now cards to suit your information needs. For example, you can change the weather units in the Weather card or your transportation mode in the Traffic card.

  • Page 83: Google Search

    3. Tap the switch next to Now on Tap. Google Search Searching HTC 10 and the Web You can search for information on HTC 10 and on the Web. In the Google Search app, start your ™ search by entering a keyword or by using Google Voice Search To open Google Search, from the Home screen, tap , and then find and tap Google.

  • Page 84: Google Apps

    1. From the Home screen, tap , and then find and tap Google. If you've already set up a Google account on HTC 10, you will be given the option to sign in to Google Now. 2. In the search box, enter what you want to search for. As you type, matching items on HTC 10 and suggestions from Google web search are shown.

  • Page 85: Android Pay

    Make HTC 10 your convenient mobile wallet with Android Pay. Just add your payment cards to Android Pay and pay for goods and services instantly using HTC 10. Look for the Android Pay logo at stores and establishments in your location.
  • Page 86 Before you use Android Pay, make sure that NFC is enabled. Go to Settings, tap More, and check if NFC is on. 1. When you're ready to pay for your goods or services, unlock HTC 10. You can use the fingerprint scanner to unlock HTC 10 if you've registered a fingerprint.

  • Page 87: Power And Storage Management

    Checking battery history Check how long you've been using HTC 10 since the last charge. You can also see a chart that shows how long the screen has been on, and how long you've been using connections like the mobile network or Wi-Fi.
  • Page 88 Power and storage management Battery optimization for apps When you have connections such as Wi-Fi on while the phone is in sleep mode, some apps may still continue to use the battery. Starting from Android 6.0, battery optimization is enabled for all apps by default which helps prolong battery standby time when you're not using the phone.
  • Page 89 Tips for extending battery life How long the battery can last before it needs recharging depends on how you use HTC 10. Try out some of these tips to help increase battery life. Use the power management features §...

  • Page 90: Manage Your Apps

    Power and storage management Manage your apps § Battery optimization helps extend battery standby time. See Battery optimization for apps on page 88. § Install the latest software and application updates. Updates sometimes include battery performance improvements. § Uninstall or disable apps that you never use. Many apps run processes or sync data in the background even when you're not using them.

  • Page 91: Storage

    Removable storage Use a new storage card as removable storage to be able to insert and use the card on HTC 10 and other Android phones.
  • Page 92 Power and storage management Setting up your storage card as internal storage When you insert a storage card that has not been used on HTC 10 before, the card will be mounted as removable storage by default. If the storage card is new or doesn't have content you want to keep, you can format the storage card to use it as internal storage for HTC 10.
  • Page 93 Starting from Android 6.0, you can go to Settings to view and manage files on the phone storage and storage card. You can also view and manage files on an external USB storage device when you have it connected to HTC 10. 1. From the Home screen, tap Settings Storage.

  • Page 94: Manage Photos And Videos

    6. After copying the files, disconnect HTC 10 from the computer. Freeing up storage space As you use HTC 10, you'll accumulate data and fill its storage capacity over time. Here are some tips on how to free up phone storage space.

  • Page 95: Boost

    93. Unmounting the storage card When you need to remove the storage card while HTC 10 is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card. If your storage card is used as internal storage and there are apps that were moved to the card, you will not be able to open these apps after unmounting the card.
  • Page 96 Power and storage management § Monitor your phone storage space and memory usage. § Delete cache, app installers, temporary files, and ad files on your phone. § Optimize system resources to extend battery life while you're playing your favorite games. §...
  • Page 97 Power and storage management Manually clearing junk files Regularly remove junk files that clutter your storage space or slow down your phone's performance. 1. From the Home screen, tap , and then find and tap Boost+. 2. Tap Clear junk. The Boost+ app will show you how much storage space is being used up by different junk files, such as cache files, ad files, temporary files, and app installers.
  • Page 98 Power and storage management Managing irregular activities of downloaded apps The Boost+ app can check for irregular activities from a downloaded app that may affect your phone's performance. When an irregular activity is detected, you can choose to stop the activity. Or, you can also uninstall the downloaded app via the Boost+ app.

  • Page 99: Sync, Backup, And Reset

    You can sync contacts, calendars, and other information from your social networks, email accounts, and online services on HTC 10. Depending on the account type, signing in to your online accounts lets you sync updates between HTC 10 and the Web.

  • Page 100: Backup

    HTC 10 and your computer. Likewise, HTC Sync Manager is a good alternative if you don't want to back up your accounts, settings, and other personal content to the cloud. You can use it to create backups of HTC 10 on your computer.
  • Page 101 Google Drive. This service can back up and restore the following: App data § In HTC apps, app data includes contacts stored on HTC 10, call history, Clock and Weather city list, and email accounts. § Data from third-party apps may also be saved in the backup, depending on the app developer settings.
  • Page 102 Sync, backup, and reset Backing up your data locally If you want to separately back up your content such as contacts and text messages on HTC 10, here are some tips on how to export or import your data. Backing up your contacts 1.

  • Page 103: Htc Sync Manager

    Sync, backup, and reset Backing up text messages by email § You need to set up your email account in the HTC Mail app. § Text messages in the secure box and blocked messages will not be backed up. To include such messages to your backup, move them first to the general message box.

  • Page 104: Transfer Content

    § Copy selected music, photos, or videos from your computer to your phone. § Import documents from your computer to your phone. Back up and restore Back up your HTC phone to your computer so you can easily restore your backup to the same phone or to another HTC phone. Sync data Sync data between your phone and your computer.

  • Page 105: Reset

    Reset Restarting HTC 10 (Soft reset) If HTC 10 is running slower than normal, is unresponsive, or has an app that is not performing properly, try rebooting and see if that helps solve the problem. 1. If the display is off, press the POWER button to turn it back on.
  • Page 106 Resetting HTC 10 (Hard reset) If HTC 10 has a persistent problem that cannot be solved, you can perform a factory reset (also called a hard reset or master reset). A factory reset reverts the phone back to its initial state—the state before you turned on the phone for the first time.

  • Page 107: Htc Blinkfeed

    § Swipe right on HTC BlinkFeed to open the slideout menu where you can choose the type of feeds or add your custom topics to display. You'll see the clock widget on HTC BlinkFeed if you've set HTC BlinkFeed as the main Home screen.

  • Page 108: Turning Htc Blinkfeed On Or Off

    1. On HTC BlinkFeed, swipe right to open the slideout menu. 2. Tap and make sure Mealtime recommendations is selected. To get restaurant recommendations, you'll need to actively use HTC BlinkFeed daily. Restaurant recommendations will show up as a tile in HTC BlinkFeed and also on your lock screen.

  • Page 109: Ways Of Adding Content On Htc Blinkfeed

    § If available, tap the dots at the bottom to see more options. Ways of adding content on HTC BlinkFeed Personalize HTC BlinkFeed to show articles and status updates from your favorite news sources and apps. Adding sources to HTC BlinkFeed ®...
  • Page 110 § You need to sign in to your social networks before you can post a status update from HTC BlinkFeed. § When adding a social network to HTC BlinkFeed, you need to give HTC Sense permission to access it. 1. On HTC BlinkFeed, swipe right to open the slideout menu.

  • Page 111: Customizing The Highlights Feed

    § You need to sign in to your social networks before you can post a status update from HTC BlinkFeed. § When adding a social network to HTC BlinkFeed, you need to give HTC Sense permission to access it. 1. On HTC BlinkFeed, swipe right to open the slideout menu.

  • Page 112: Removing Content From Htc Blinkfeed

    Then tap any tile marked with to remove it. § To remove social networks or apps from HTC BlinkFeed, in the slideout menu, tap . Then uncheck the social networks or apps you want to hide from HTC BlinkFeed.

  • Page 113: Phone Calls

    Phone calls Phone calls Making a call with Smart dial You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches and calls a stored/synced contact or a number from your call history. 1.

  • Page 114: Dialing An Extension Number

    Phone calls Dialing an extension number To skip voice prompts when dialing an extension number, do one of the following: § After dialing the main number, press and hold * . A comma (,) is added to the number you are dialing.

  • Page 115: Making An Emergency Call

    § Press the POWER button. § Place HTC 10 face down on a level surface. If Flip to mute option in Sound & notification settings is set to Mute once, HTC 10 will still ring when there are subsequent incoming calls.

  • Page 116: Setting Up A Conference Call

    2. To switch between the calls, tap the person you want to talk to on the screen. Turning the speakerphone on or off during a call To decrease potential damage to your hearing, do not hold HTC 10 to your ear when the speakerphone is on.

  • Page 117: Call History

    Phone calls Call History Use Call History to check missed calls, your dialed numbers, and received calls. 1. On the Home screen, tap the phone icon to open the Phone app. 2. Swipe to view the Call History tab. 3. Do one of the following: §...

  • Page 118: Home Dialing

    Phone calls Home dialing When you're on a trip abroad, it's easy to dial friends and family from home. Your home country code is automatically added when you call your contacts while roaming. But when manually entering a phone number to call, you need to enter a plus (+) sign and country code before the number.

  • Page 119: Sending A Text Message (Sms)

    Messages Messages Sending a text message (SMS) 1. From the Home screen, tap , and then find and tap Messages. 2. Tap 3. Enter a contact name or mobile number in the To field. 4. Tap the area that says Add text, and then enter your message. 5.

  • Page 120: Sending A Group Message

    Similar to a group chat, sending a group MMS lets your recipients join the conversation you've started. HTC 10 also organizes message replies in a single conversation thread. If this is your first time to send a group MMS, you may need to enter your mobile phone number.

  • Page 121: Replying To A Message

    4. Tap Replying to a contact's other phone number When a contact has multiple phone numbers stored on HTC 10, you can select which phone number to reply to. Keep in mind that if you don't select another number, your response will be sent to the phone number that your contact used to send the last message.

  • Page 122: Blocking Unwanted Messages

    Messages 3. Tap Move to secure box. 4. Select the messages, and then tap Move. To move all the messages from a contact, on the Messages screen, press and hold the contact and tap Move to secure box. § To read messages in the secure box, on the Messages screen, tap Secure.

  • Page 123: Deleting Messages And Conversations

    Messages Deleting messages and conversations Open the Messages app and do any of the following: Delete a message Open the conversation thread with a contact, tap the message, and then tap Delete message. To delete multiple messages within a conversation, tap Delete messages Delete by selection, and then select the messages to delete.

  • Page 124: Your Contacts List

    People Your contacts list The People app lists all contacts you've stored on HTC 10 and from online accounts you're logged in to. Use the People app to easily manage communications with people that matter to you. 1. From the Home screen, tap , and then find and tap People.

  • Page 125: Setting Up Your Profile

    People Finding people Search for contacts stored on HTC 10, your company directory if you have an Exchange ActiveSync account, or social networks you've signed into. 1. From the Home screen, tap , and then find and tap People. 2. On the People tab, you can: §...

  • Page 126: Editing A Contact's Information

    People How do I add an extension number to a contact number? While creating a new contact or editing a contact's details in People, you can add an extension number to their number so you can skip the voice prompts when calling. 1.

  • Page 127: Importing Or Copying Contacts

    1. On the People tab, tap and enter the contact's name or email address in the search box. 2. Tap Search contacts in your Company Directory. 3. Tap the name of the contact you want copied to HTC 10. 4. Tap to import the contact.

  • Page 128: Merging Contact Information

    Avoid duplicate entries by merging contact information from different sources, such as your social network accounts, into one contact. Accepting contact link suggestions When HTC 10 finds contacts that can be merged, you’ll see a link notification when you open the People app. 1. From the Home screen, tap , and then find and tap People.

  • Page 129: Contact Groups

    We’ve also set up the Frequent group to automatically add the contacts you dial or get calls from the most. HTC 10 also syncs with groups you've created in your Google Account. Creating a group 1.

  • Page 130: Private Contacts

    People Editing a group 1. On the Groups tab, press and hold the group, and then tap Edit group. 2. You can: § Change the group name. You can only change the name for groups that you have created. § Add more contacts to the group. Tap Add contact to group.

  • Page 131: Checking Your Mail

    Checking your mail The Mail app is where you read, send, and organize email messages from one or more email accounts that you’ve set up on HTC 10. 1. From the Home screen, tap , and then find and tap Mail. The inbox of one of your email accounts appears.

  • Page 132: Sending An Email Message

    Email 4. To arrange the tabs, drag , and then move the tab to its new location. 5. Tap 6. Swipe to the added tab to check your email messages. Sending an email message 1. From the Home screen, tap , and then find and tap Mail.

  • Page 133: Managing Email Messages

    Email Quickly replying to an email message You can quickly respond to a new email message from the Home screen or lock screen. 1. When you receive a new email message notification, slide the Notifications panel down. 2. On the email preview, tap Reply all. If you have several notifications and you don't see the email options, expand the email preview by sliding two fingers apart on the notification.

  • Page 134: Working With Exchange Activesync Email

    3. Tap Show all mail from sender. A list of email messages from that contact appears. Working with Exchange ActiveSync email With your Microsoft Exchange ActiveSync account, you can flag important email messages or set your out of the office reply right on HTC 10. Flagging an email 1. From the Home screen, tap , and then find and tap Mail.

  • Page 135: Adding An Email Account

    IMAP). 4. Enter the email address and password for your email account, and then tap Next. Some email accounts allow you to set the sync schedule. By default, HTC 10 uses Smart Sync to save battery power. See What is Smart Sync? on page 135.

  • Page 136: Other Apps

    2. When you see app notifications, swipe left or right to scroll through your notifications. 3. Depending on the app notification you're viewing, you can swipe up on the case to: § Open the related app for a notification, and then you can open HTC Ice View to view the item.

  • Page 137: Clock

    Using the Clock Get more from the Clock app than just the regular date and time. Use HTC 10 as a world clock to see the date and time in cities across the globe. You can also set alarms or track your time using the stopwatch or timer.

  • Page 138: Weather

    Other apps 4. If you want the alarm for multiple days, tap Repeat. 5. Tap Done. § To turn off an alarm, clear the check box of that alarm. § If you need to set more than three alarms, tap Setting the date and time manually 1.
  • Page 139 Other apps 3. Tap to start recording a voice clip. Voice Recorder can run in the background while you do other things on HTC 10, except when you open other apps that also use audio functions. 4. Tap to stop recording.

  • Page 140: Internet Connections

    § Refreshing apps to update info and feeds § Uploading and backing up your files to your online storage account § Using HTC 10 as a Wi-Fi hotspot § Sharing your mobile data connection by USB tethering To help you save on data usage, connect to a Wi-Fi network whenever possible and set your online...
  • Page 141 Keeping track of your data usage Monitor your data usage to help prevent going over your monthly data allowance. Data usage measured by HTC 10 may differ from, and be less than, your actual data usage. 1. From the Home screen, tap , and then find and tap Settings.

  • Page 142: Wi-Fi Connection

    Connecting to a Wi-Fi network via WPS If you're using a Wi-Fi router with Wi-Fi Protected Setup (WPS), you can connect HTC 10 easily. 1. Turn Wi-Fi on, and check the list of detected Wi-Fi networks.

  • Page 143: Connecting To Vpn

    Logging into a public Wi-Fi network automatically (WISPr) You can set HTC 10 to automatically log into a public Wi-Fi network that you regularly use. This saves you the trouble of going through the Wi-Fi provider's web authentication every time you connect to their Wi-Fi network.

  • Page 144: Using Htc 10 As A Wi-Fi Hotspot

    Disconnect. Using HTC 10 as a Wi-Fi hotspot Share your data connection with other devices by turning HTC 10 into a Wi-Fi hotspot. § Make sure the data connection is turned on. § You must have an approved data plan associated with your account from your mobile service provider to use this service.

  • Page 145: Sharing Your Phone's Internet Connection By Usb Tethering

    No Internet connection available for your computer? No problem. Use the data connection of HTC 10 to connect to the Internet. § To make sure that the USB drivers for HTC 10 are up-to-date, install the latest version of HTC Sync Manager on your computer.

  • Page 146: Wireless Sharing

    HTC Connect What is HTC Connect? With HTC Connect, wirelessly stream music or video from HTC 10 to your speakers or TV by just swiping up the screen with 3 fingers. You can stream media to any of the following types of devices: §...
  • Page 147 Before you start, make sure you have set up your speakers, TV, or appliance to connect to your Wi-Fi network. Refer to its documentation on how to set it up. 1. Open and play any music or other media content that you want to share from HTC 10. 2. Swipe up with three fingers on the screen.
  • Page 148 Wi-Fi network. 1. After connecting your speakers to your Wi-Fi network, open a music app on HTC 10. 2. Swipe up with three fingers on the screen.
  • Page 149 Wi-Fi network. 1. After connecting your speakers to your Wi-Fi network, open a music app on HTC 10. 2. Swipe up with three fingers on the screen.

  • Page 150: Bluetooth

    2. If you don't see your headset listed, tap Scan for devices to refresh the list. 3. Tap the name of your headset in the Available Devices section. HTC 10 pairs with the headset and the headset connection status is displayed in the Paired Devices section.
  • Page 151 2. On the sending device, send one or more files to HTC 10. 3. If asked, accept the pairing request on HTC 10 and on the sending device. You may also be prompted to enter the same passcode or confirm the auto-generated passcode on both devices.

  • Page 152: Nfc

    Wireless sharing Using NFC With built-in NFC (near field communication) on HTC 10, you can share content to another NFC- capable mobile device in an instant. NFC may not be available in some phones. Beam webpages, photos, contact information, and more by holding HTC 10 and the other device back to back.
  • Page 153 ™ option, make sure it is also turned on. 1. While viewing the content that you want to share, hold HTC 10 and the other phone back to back. Make sure that the NFC area (shaded part) of HTC 10 and the other phone's NFC area are close to one another.

  • Page 154: Settings And Security

    HTC BoomSound with Dolby Audio is not available over HDMI, Bluetooth, Miracast, or USB audio out. HTC BoomSound for headphones Plug in your headphones and turn on HTC BoomSound with Dolby Audio to enjoy refined audio with a surround sound effect. 1. From the Home screen, tap , and then find and tap Settings.

  • Page 155: Personal Audio Profile

    High accuracy. To save battery power, choose Battery saving. Turning off a location source (for example GPS) means no applications on HTC 10 will collect your location data through that location source. However, third party applications may collect — and HTC 10 may continue to provide —...

  • Page 156: Do Not Disturb Mode

    Settings and security Do not disturb mode Use Do not disturb mode to reject calls, and silence audible alerts and notifications, but still keep a data connection available. 1. With two fingers, swipe down from the top of the screen to open Quick Settings. 2.

  • Page 157: Airplane Mode

    Airplane mode When you enable Airplane (Flight) mode, all wireless radios on HTC 10 are turned off, including the call function, data services, Bluetooth, and Wi-Fi. When you disable Airplane mode, the call function is turned back on and the previous state of Bluetooth and Wi-Fi is restored.

  • Page 158: Automatic Screen Rotation

    Some people like the sound or vibration feedback they get when touching the screen, and some don't. You can turn on or off various types of touch sounds and vibration on HTC 10. § Touch tones when tapping the phone dial pad §...

  • Page 159: Changing The Display Language

    Settings and security Turning touch sounds and vibration on and off 1. From the Home screen, tap Settings Sound & notification. 2. Under System, select the option you want to turn on or off. Turning off keyboard sounds and vibration 1.

  • Page 160: Installing A Digital Certificate

    Settings and security Installing a digital certificate Use client and Certificate Authority (CA) digital certificates to enable HTC 10 to access VPN or secured Wi-FI networks, and also to provide authentication to online secure servers. You can get a certificate from your system administrator or download it from sites that require authentication.

  • Page 161: Controlling App Permissions

    Settings and security Controlling app permissions When you open apps the first time, you'll be prompted to grant them permissions to access certain data or features, such as contacts or the microphone. This gives you more control over which apps have authorized access.

  • Page 162: Assigning A Pin To A Nano Sim Card

    If you enter the wrong PIN more times than the maximum number of attempts allowed, the card will become “PUK-locked.” You need a Pin Unlock Key (PUK) code to restore access to HTC 10. Contact your mobile operator for this code.

  • Page 163: Accessibility Settings

    Entering text by speaking on page 53. Use Motion Launch Motion Launch combines a motion and finger gesture to perform an action such as waking HTC 10 from sleep mode or launching the camera. See What is Motion Launch? on page 44.

  • Page 164: Navigating Htc 10 With Talkback

    Settings and security Navigating HTC 10 with TalkBack Use TalkBack if you need to navigate HTC 10 by spoken feedback. When you touch the screen, HTC 10 vibrates and gives you an audible response so you know what you are touching.
  • Page 165 Settings and security Unlock the lock screen Use two fingers to swipe up from the bottom of the screen. Open the Notifications Use two fingers to swipe down from the top of the screen. panel Assigning TalkBack shortcuts TalkBack has customizable gestures that can be used to open the Notifications panel, view recent apps, access TalkBack controls, and more.
  • Page 166 Settings and security Changing the TalkBack reading speed The steps below are described using the regular gestures. Use the corresponding TalkBack gestures if you already have TalkBack turned on. 1. From the Home screen, tap Settings Accessibility. 2. Tap Text-to-speech output Speech rate. 3.

  • Page 167: Trademarks And Copyrights

    Not all marks listed necessarily appear in this User Guide. The HTC Sync Manager software can be used with materials that you own or are lawfully authorized to use and/or duplicate. Unauthorized use and/or duplication of copyrighted material may be a violation of copyright law in the United States and/or other countries/regions.
  • Page 168 The information is provided “as is” without warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice.
  • Page 169 - video resolution 71 - Zoe camera 75 Backup - zooming 69 - about 100 Capture modes - HTC Sync Manager 103 - switching to 68 - options 100 Capture screen 41 - restoring backed up apps 32 Change phone language 159...
  • Page 170 Index - merging contact information 128 Firmware - sending contact information 128 See Software update - transferring 26, 127 Folder Continuous shooting 72 - grouping apps 63 Copy - removing items 63, 65 - files 94 FOTA Copying See Software update - text 50 Freestyle layout 57 Data connection...
  • Page 171 - streaming music to speakers 148, 149 Mail folders - streaming music, videos, or photos to media - moving email messages 133 devices 147 Making calls HTC Sense version 30 - calling 113 HTC Sync Manager 103 Master reset Hyperlapse 76 See Factory reset...
  • Page 172 Index Music PUK (PIN Unblock Key) 162 - transferring from iPhone 105 Quick settings 27 NFC (Near Field Communication) 152 Notifications - panel 49 RAW Camera 77 Now on Tap 83 Raw Camera 77 Recent apps 40 Recording your voice 138 Online accounts Reset 105, 106 - adding accounts 99...
  • Page 173 - uninstalling apps 98 - connecting via WPS 142 Sweep panorama 75 - turning on 142 Sync Widgets - HTC Sync Manager 103 - adding 61 - changing settings 62 - removing 64 Tethering - resizing 62 See USB Tethering...
  • Page 174 Index Zoe camera 75...

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