HTC Desire 10 pro User Manual
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HTC Desire 10 pro User Manual

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Summary of Contents for HTC Desire 10 pro

  • Page 1: User Guide

    User guide HTC Desire 10 pro...

  • Page 2: Table Of Contents

    Choosing which nano SIM card to connect to the 4G LTE network Managing your nano SIM cards with Dual network manager Phone setup and transfer Setting up HTC Desire 10 pro for the first time Restoring from your previous HTC phone Transferring content from an Android phone...
  • Page 3 Contents Sharing content Switching between recently opened apps Refreshing content Capturing your phone's screen Travel mode What is the HTC Sense Home widget? Notifications Motion Launch Working with text Getting help and troubleshooting Personalizing Ringtones, notification sounds, and alarms What is HTC Themes?
  • Page 4 Moving apps and data between the phone storage and storage card Moving an app to the storage card Copying files between the phone storage and storage card Copying files between HTC Desire 10 pro and your computer Unmounting the storage card Boost+...
  • Page 5 Recording voice clips Listening to FM Radio Internet connections Turning the data connection on or off Managing your data usage Wi-Fi connection Connecting to VPN Using HTC Desire 10 pro as a Wi-Fi hotspot Sharing your phone's Internet connection by USB tethering...
  • Page 6 Connecting a Bluetooth headset Unpairing from a Bluetooth device Receiving files using Bluetooth Using NFC Settings and security HTC BoomSound profile Turning location services on or off Do not disturb mode Touch sounds and vibration Setting when to turn off the screen...

  • Page 7: About This Guide

    About this guide About this guide In this user guide, we use the following symbols to indicate useful and important information: This is a note. A note often gives additional information, such as what happens when you choose to do or not to do a certain action. A note also provides information that may only be applicable to some situations.
  • Page 8 Important note on recoverable data Important note on recoverable data Files and other data that have been deleted, cleared, removed, or erased from your device may still be recoverable by third-party data recovery software. Even a factory reset may not permanently erase all data from your mobile device, including personal information.

  • Page 9: Features You'll Enjoy

    Features you'll enjoy What's special with Camera Enjoy taking great camera shots on HTC Desire 10 pro. The Camera app has a simple interface, neatly organized to make it faster for you to switch modes and change your settings. Lean and clean camera interface The camera interface groups related capture modes together—such as photo capture modes—so that...

  • Page 10: The Best From Htc And Google Photos

    79. What's different with the onscreen keyboard HTC is using TouchPal as the onscreen keyboard for HTC Desire 10 pro due to its popularity and extensive features. Here are some of the features you'll enjoy with the TouchPal keyboard:...

  • Page 11: Sound

    To learn the basics of using the keyboard, see Entering text on page 50. Sound Plug in headphones and discover audio bliss on HTC Desire 10 pro. Easily connect wireless speakers to your phone. HTC BoomSound ™ Hear what you've been missing. HTC BoomSound gives you a rich, authentic sound experience, whether you’re listening to music, watching a video, or playing a game.

  • Page 12: Truly Personal

    What is HTC Connect? on page 141. Truly personal Designed with you in mind, HTC Desire 10 pro is filled with innovations that help it to adapt to your life. Themes Make HTC Desire 10 pro more personal by customizing how it looks with your own photos and then mix and match with different sets of icons, sounds, color schemes, and more.

  • Page 13: Boost

    Setting up your storage card as internal storage on page 88. Network settings reset Quickly reset all network settings when HTC Desire 10 pro has a hard time connecting to the mobile data or Wi-Fi ® network or Bluetooth ®...

  • Page 14: Software And App Updates

    Features you'll enjoy Google settings Easily manage settings for Google apps and features on HTC Desire 10 pro. Tap Google in Settings and change your preferences. Smarter app linking Android 6.0 Marshmallow automatically opens the correct app for links that you tap in a text or email message or website.

  • Page 15: Unboxing

    Unboxing HTC Desire 10 pro overview After taking HTC Desire 10 pro out of the box, familiarize yourself first with the location of the card slots and the different button controls. Dual SIM card support varies by phone model, region, and country.

  • Page 16: Slots With Card Trays

    Also, if you want to use a protective case, make sure to buy a case that's designed for HTC Desire 10 pro and that doesn't block the tray.

  • Page 17: Nano Sim Card

    SIM card On HTC Desire 10 pro, use a standard nano SIM card. Inserting a modified card that is thicker than the standard nano SIM card may cause the card to not fit properly or damage the card slot.
  • Page 18 Unboxing 4. Depending on the phone model, do the following: § Single SIM model: With your nano SIM card's gold contacts facing down, place the card into the SIM holder of the tray. Make sure to align the cutoff corner to the notch on the holder. ™...

  • Page 19: Storage Card

    6. Press on the cover that's attached to the tray to close it tightly. Removing the nano SIM card Make sure to switch off HTC Desire 10 pro before removing the card. 1. Hold the phone face up. 2. Insert the tip of the tray eject tool or a small bent paperclip into the tray eject hole.
  • Page 20 Unboxing Inserting the microSD card 1. Hold the phone face up. 2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip— into the tray eject hole. 3. Push the tip all the way into the hole until the tray ejects, and then pull the tray out. Dual SIM model: SIM 2 and SD are labeled on the same holder in the tray.

  • Page 21: Removing The Microsd Card

    If it's the first time you insert a microSD card, you'll be prompted to set it up. Unmounting the storage card When you need to remove the storage card while HTC Desire 10 pro is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card.

  • Page 22: Charging The Battery

    § Use only the adapter and the USB cable that came with HTC Desire 10 pro to charge the battery. When the battery power is too low, make sure to use the power adapter to charge, not the USB cable connection with your computer.

  • Page 23: Switching The Power On Or Off

    Switching the power on Press the POWER button until HTC Desire 10 pro vibrates. When you turn on HTC Desire 10 pro for the first time, you’ll need to set it up. Switching the power off 1. If the display is off, press the POWER button to turn it back on.

  • Page 24: Phone Setup And Transfer

    Phone setup and transfer Setting up HTC Desire 10 pro for the first time When you switch on HTC Desire 10 pro for the first time—or after you've done a factory reset— you’ll be asked to set it up. You can enable TalkBack to navigate by voice feedback before selecting the language. Press and hold two fingers on the screen until you hear a message saying that accessibility mode is enabled.

  • Page 25: Transferring Content From An Android Phone

    4. Follow the steps shown on HTC Desire 10 pro to download the HTC Transfer Tool from Google Play to your old phone, install it, and open the tool. 5. When you see a PIN on your old phone, make sure the same PIN also appears on HTC Desire 10 pro before you continue.

  • Page 26: Ways Of Transferring Content From An Iphone

    4. Enter your iCloud email address and password, and then tap Sign in. 5. Choose the iPhone backup that you want to transfer to HTC Desire 10 pro, and then tap Next. 6. Choose the types of content you want to transfer, and then tap Import.

  • Page 27: Transferring Photos, Videos, And Music Between Your Phone And Computer

    Here are ways you can transfer your media from or to your computer. § Connect HTC Desire 10 pro to your computer. Your computer will recognize it just like any removable USB drive, and you can copy your media between them. See...

  • Page 28: Using Quick Settings

    § Tap Accounts & sync to add and sign in to your different accounts, such as email, social networks, and more. § Tap Security to help secure HTC Desire 10 pro, for example with a screen lock. in Settings to quickly find options and settings.

  • Page 29: Lock Screen

    Choose to set a screen lock pattern, numeric PIN, or other means of locking your phone. You'll be asked to unlock the screen every time HTC Desire 10 pro is turned on or when it’s idle for a certain period of time.

  • Page 30: Fingerprint Scanner

    To turn the lock screen on again, in Security settings, tap Screen lock Swipe. Fingerprint scanner You can quickly wake up and unlock the HTC Desire 10 pro using your fingerprint. You can add up to 5 fingerprints. When setting up and using the fingerprint scanner, follow these tips: §...

  • Page 31: Updating Your Phone's Software

    6. After you've successfully recorded your fingerprint, tap Done. You can now use your fingerprint to wake up and unlock your HTC Desire 10 pro. You'll need to input your backup lock screen pattern, PIN, or password if the scanner doesn't identify your fingerprint after five attempts.
  • Page 32 App updates are installed automatically. You'll still need to confirm when to install system software updates. Installing a software update When HTC Desire 10 pro is connected to the Internet and there's a new software update available, the update notification icon appears in the status bar.

  • Page 33: Getting Apps From Google Play

    2. Tap About Software updates. HTC Desire 10 pro checks if updates are available. Getting apps from Google Play Google Play is the place to go to find new apps for HTC Desire 10 pro. Choose from a wide variety of free and paid apps ranging from productivity apps, entertainment, to games.

  • Page 34: Downloading Apps From The Web

    Downloading apps from the web You can download apps directly from websites. Apps downloaded from websites can be from unknown sources. To help protect HTC Desire 10 pro and your personal data, we strongly recommend that you only download from websites you trust.

  • Page 35: Your First Week With Your New Phone

    HTC Sense Home After you've turned on and set up HTC Desire 10 pro for the first time, you'll see the Home screen. § Swipe right and you'll find HTC BlinkFeed. You can customize HTC BlinkFeed to show posts from your social networks, headlines from your favorite news media, and more.

  • Page 36: Unlocking The Screen

    § Press and hold the fingerprint sensor. § Swipe up to unlock the screen. If you've set up a screen lock, you'll be asked to provide your credentials before HTC Desire 10 pro unlocks. If you've set an event reminder or an alarm, you can snooze or dismiss the event or alarm right from the lock screen.

  • Page 37: Touch Gestures

    Your first week with your new phone Increase ring volume automatically while phone is in your pocket or bag Pocket mode makes HTC Desire 10 pro recognize when your phone is in your bag or pocket and raise the ring volume so that you can hear it in noisy environments.

  • Page 38: Press And Hold

    Your first week with your new phone Press and hold To open the available options for an item (for example, a contact or link in a webpage), just press and hold the item. Swipe or slide Quickly swipe your finger horizontally across the screen to go to other Home screen panels.
  • Page 39 Your first week with your new phone Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quicker strokes, such as when moving right and left on the Home screen, or flicking through a contacts or message list.
  • Page 40 Three-finger swipe § Swipe up the screen with three fingers and HTC Connect ™ streams music or video from HTC Desire 10 pro to your speakers or TV respectively. You can also share streaming media from apps such as YouTube ®...

  • Page 41: Opening An App

    § If you don't see the icon, tap Share. Switching between recently opened apps When you're multitasking and using different apps on HTC Desire 10 pro, you can easily switch between the apps you've recently opened. Press to see recently-opened apps.

  • Page 42: Refreshing Content

    2. Pull down with your finger, and then release to refresh. Capturing your phone's screen Want to show off your high game score or write a blog post about HTC Desire 10 pro features? It's easy to take a picture of the screen to share.

  • Page 43: What Is The Htc Sense Home Widget

    Get quick access to apps, shortcuts and folders you use most frequently based on where you are. With the HTC Sense Home widget, HTC Desire 10 pro continually adapts to how you use it. For example, apps you use most frequently for work, will show up when you're at your office. The HTC Sense Home widget changes depending on whether you're at home, work, or somewhere else.
  • Page 44 2. Press and hold the app, shortcut, or folder you want to add to the widget. 3. Drag the item to where you want in the HTC Sense Home widget. The app, shortcut or folder will be added to the HTC Sense Home widget and pinned in place. Turning the Suggestions folder on and off The Suggestions folder is a smart folder in the HTC Sense Home widget that dynamically change contents depending on your usage.

  • Page 45: Notifications

    Notifications Notification LED The notification LED shows a: § Solid green light when HTC Desire 10 pro is connected to the power adapter or a computer and the battery is fully charged. § Flashing green light when you have a pending notification.

  • Page 46: Notifications Panel

    Your first week with your new phone Notifications panel Notification icons inform you of new messages, calendar events, alarms, and activities in progress such as files downloading. When you see notification icons, open the Notifications panel to check out details of the notifications that you've received.

  • Page 47: Motion Launch

    Motion Launch Motion Launch is a combination of a motion gesture followed by a finger gesture. Using a combination of simple gestures, you can wake up to your Home screen, HTC BlinkFeed, and more. See the following: Waking up to the lock screen on page 47 §...
  • Page 48 2. Immediately double-tap the screen. Waking up and unlocking Go from sleep mode and unlock HTC Desire 10 pro to the last screen you were using without pressing the POWER button. If you've set up a screen lock with credentials, you'll be asked to provide your credentials first before HTC Desire 10 pro unlocks.
  • Page 49 2. Immediately swipe left from the right side of the screen. Waking up to HTC BlinkFeed Go from sleep mode to HTC BlinkFeed without pressing the POWER button. If you've set up a screen lock with credentials, you'll be asked to provide your credentials first before HTC Desire 10 pro unlocks.

  • Page 50: Working With Text

    Your first week with your new phone Launching the camera Go from sleep mode to the Camera app without pressing the POWER button. 1. Lift the phone in portrait orientation. 2. Immediately swipe down twice on the screen. If you've set up a screen lock with credentials, you'll be asked to provide your credentials when you exit the Camera app.
  • Page 51 Your first week with your new phone § Tap to show number and symbol keys. Tap to return to the main keyboard. § Tap to choose from a wide selection of emojis. § Tap to check out more features, options, and settings.You can resize the keyboard space, change the layout and design, download dictionaries, and more.
  • Page 52 Your first week with your new phone How can I type faster? The onscreen keyboard of your phone is highly customizable. You can modify its settings and options to enhance your typing experience. Here are some tips that you could try: §...
  • Page 53 Language & keyboard Touchpal - HTC Sense Version General settings. Select Number Row. § Turn on Contextual prediction.Go to Settings Language & keyboard TouchPal - HTC Sense Version Smart input, and then make sure that Contextual prediction is selected.

  • Page 54: Getting Help And Troubleshooting

    Check out the friendly walkthroughs and the FAQs in the Help app to learn how to use your phone. § When you see a Help tile in HTC BlinkFeed, just tap the tile to know more about the tip. § From the Home screen, tap , and then find and tap Help.

  • Page 55: Personalizing

    You need to log in with your preferred account to download themes, icons, fonts, and more from the Themes store. Themes is a part of the HTC Sense Home app. To get the latest features of Themes, make sure you've downloaded the newest version of HTC Sense Home.
  • Page 56 Personalizing 5. Tap a thumbnail to see the details screen. 6. Tap Download. If you don't want to download the theme or any element right away, you can tap to bookmark it first. To apply the theme after it has finished downloading, tap Apply. If your chosen theme includes sounds, your ringtone, notification sound, and alert sound will also change.
  • Page 57 Personalizing Editing your theme After creating and applying a theme, you can mix and match parts from other themes such as sounds, icons, wallpapers. To mix and match themes, you need to first download theme elements from the Themes store. 1.

  • Page 58: Choosing A Home Screen Layout

    Personalizing Choosing a Home screen layout You can choose between two Home screen layouts. The Classic layout allows you to add traditional app shortcuts and widgets on your Home screen. By design, this layout will follow and fit what you've added on the Home screen according to an invisible grid.

  • Page 59: Multiple Wallpapers

    Personalizing Multiple wallpapers You can split a panorama photo into three parts so that it extends to three Home screen panels as one photo. Or, you can choose to set three different wallpapers for each widget panel. § You can only apply Multiple wallpapers while in Classic home screen layout. §...

  • Page 60: Lock Screen Wallpaper

    § You won't be able to add a new widget panel if you've already reached the maximum limit. § HTC BlinkFeed always appears as the first panel (if it's not removed). A widget panel cannot be added before HTC BlinkFeed.

  • Page 61: Changing Your Main Home Screen

    Personalizing Changing your main Home screen Set HTC BlinkFeed or a widget panel as your main Home screen. 1. Press and hold an empty space on a widget panel. 2. Tap Edit page. 3. Swipe left or right until you see the panel that you want to use as your main Home screen.

  • Page 62: Adding Home Screen Widgets

    Personalizing Adding Home screen widgets Widgets make at-a-glance important information and media content readily available. 1. Press and hold an empty space on a widget panel. 2. In the pop-menu, tap Add apps and widgets. 3. Tap Widgets. 4. Scroll through the widgets, or tap to search for a specific widget.
  • Page 63 Personalizing 3. Tap Add stickers. 4. Scroll through the stickers, and then drag a sticker to a widget panel you want to add it to. 5. Tap the newly added sticker, and then tap an app to link to the sticker. If you need to link the sticker to a different app, press and hold it on the widget panel, and then drag it to Relink.

  • Page 64: Arranging Apps

    2. When the item turns red, lift your finger. Arranging apps You can arrange and rearrange the apps on the Apps screen 1. From HTC BlinkFeed or any widget panel, tap 2. Tap , and then choose how to arrange apps, such as alphabetically.
  • Page 65 Personalizing Grouping apps into a folder 1. On the Apps screen, tap Custom. 2. Tap Rearrange apps. 3. Press and hold an app, and then drag it over to another app to automatically create a folder. 4. To add more apps, drag each app over to the folder. 5.

  • Page 66: Taking Photos And Videos

    Taking photos and videos Taking photos and videos Camera screen Take great photos and videos with the camera. On the Home screen, tap the camera icon to open the Camera app. You'll see Photo mode, which is the default capture mode. Switch between flash modes.

  • Page 67: Choosing A Capture Mode

    4. Choose how you want to use the volume buttons when you're in the Camera app. Choosing a capture mode Switch to a capture mode to use for taking photos or videos. The camera on HTC Desire 10 pro separates capture modes into categories so that you can quickly find which mode you want.

  • Page 68: Taking A Photo

    Taking photos and videos Capture mode settings You can change the settings for some of the capture modes such as Photo or Video mode. To change settings, select a mode and then tap to view and choose the available settings for the mode. Mode Setting Description Photo...

  • Page 69: Tips For Capturing Better Photos

    Taking photos and videos 3. Point the camera at what you want to capture. The camera adjusts the focus automatically as you move it. You can also tap the screen to change the focus to a different subject. 4. To adjust the exposure, tap the screen, and then drag your finger up and down. To adjust the exposure to brighten the subject automatically, see Quickly adjusting the exposure of your photos...

  • Page 70: Recording Video

    § If there are parts of the image that are in shadows and others are in highlights, use HDR to capture multiple shots of different exposures and combine them into one shot. Keep HTC Desire 10 pro steady or place it on a level surface when using HDR. See Using HDR page 73 for details.

  • Page 71: Selfies

    Taking photos and videos Selfies Applying skin touch-ups with Live Makeup Touch up your skin before taking your selfie. Live Makeup smoothens your skin in real time. Live Makeup is disabled when HDR is on. 1. On the Home screen, tap the camera icon to open the Camera app. 2.

  • Page 72: Quickly Adjusting The Exposure Of Your Photos

    Quickly adjusting the exposure of your photos HTC Desire 10 pro features a quick way of adjusting the exposure level or brightness in real time. Turn Touch autoexposure on to automatically adjust the exposure levels when you tap a darker area on the Viewfinder screen.

  • Page 73: Taking Continuous Camera Shots

    Taking photos and videos 4. Tap Settings. 5. Select the Touch autoexposure option. 6. Tap on the subject to brighten. To manually adjust the exposure, drag your finger up and down. 7. When you're ready to take the photo, tap Taking continuous camera shots Do you want to take photos of moving subjects? Whether it’s your kid's football game or a car race, you can capture the action.
  • Page 74 Taking photos and videos 4. When you're ready to take the center shot, tap 5. While holding your phone steadily, slowly swivel left or right on the phone's axis until you see the white capture box move to the side panel of the panorama overlay. The capture box turns green and you'll hear a shutter sound as the photo is taken.

  • Page 75: Taking A Super Wide-Angle Panoramic Selfie

    Taking photos and videos Taking a super wide-angle panoramic selfie If you have more friends or scenery to capture, set the Selfie Panorama mode to Widest to stitch five photos instead of three. Some camera features are not available when you’re in Selfie Panorama mode, such as zooming. 1.

  • Page 76: Taking A Panoramic Photo

    67 for details. 3. When you're ready to take the shot, tap 4. Pan left or right in either landscape or portrait view. Hold HTC Desire 10 pro as smoothly as you can to automatically capture frames. You can also tap to stop capturing anytime.

  • Page 77: Choosing A Scene

    Taking photos and videos 4. Change focus to a different subject or area by tapping it on the Viewfinder screen. 5. Tap the flash icon to turn the flash on or off. 6. To stop recording, tap Choosing a scene Instead of manually adjusting the camera settings, you can select a scene with predefined settings that best matches the environment you're capturing.

  • Page 78: Taking A Raw Photo

    Taking photos and videos 4. To save the adjustments as a custom setting, tap , select Custom 1, 2, or 3, and then tap Save. To use one of your custom settings, tap , and then select the custom setting ( , or ) to use.

  • Page 79: Google Photos

    Or, press and hold a thumbnail as your first selection, and then drag your finger to the last item you want to select. § Enhance RAW photos taken using the HTC Camera app. § Add Hyperlapse effect to your videos.

  • Page 80: Editing Your Photos

    Google Photos Editing your photos 1. From the Home screen, tap , and then find and tap Photos. 2. Tap a photo thumbnail to view it in full screen. 3. Tap , and then do any of the following: § Tap to adjust the brightness, color, and more.

  • Page 81: Editing A Hyperlapse Video

    Google Photos Editing a Hyperlapse video If you captured a video in Hyperlapse mode, you can apply varying speeds to different sections of the video. 1. From the Home screen, tap , and then find and tap Photos. 2. Find and tap the Hyperlapse video to view it in full screen. Hyperlapse videos are marked with the icon on the thumbnail.

  • Page 82: Power And Storage Management

    Tips for extending battery life How long the battery can last before it needs recharging depends on how you use HTC Desire 10 pro. Try out some of these tips to help increase battery life. Use the power management features §...

  • Page 83: Manage Your Apps

    Power and storage management Manage your apps § Battery optimization helps extend battery standby time. See Battery optimization for apps on page 85. § Install the latest software and application updates. Updates sometimes include battery performance improvements. § Uninstall or disable apps that you never use. Many apps run processes or sync data in the background even when you're not using them.

  • Page 84: Using Power Saver Mode

    Power and storage management Using power saver mode Power saver mode helps to increase battery life. It reduces the usage of phone features that drain the battery such as location services and mobile data. 1. From the Home screen, tap , and then find and tap Settings.

  • Page 85: Checking Battery History

    Checking battery history Check how long you've been using HTC Desire 10 pro since the last charge. You can also see a chart that shows how long the screen has been on, and how long you've been using connections like the mobile network or Wi-Fi.

  • Page 86: Freeing Up Storage Space

    Power and storage management Freeing up storage space As you use HTC Desire 10 pro, you'll accumulate data and fill its storage capacity over time. Here are some tips on how to free up phone storage space. Manage photos and videos §...

  • Page 87: Should I Use The Storage Card As Removable Or Internal Storage

    Use your storage card as a removable storage to store and access your media and other files on HTC Desire 10 pro or any Android phone, or set it up as an extension of the internal storage. See Should I use the storage card as removable or internal storage? on page 87.

  • Page 88: Setting Up Your Storage Card As Internal Storage

    Power and storage management Setting up your storage card as internal storage When you insert a storage card that has not been used on HTC Desire 10 pro before, the card will be mounted as removable storage by default. If the storage card is new or doesn't have content you want to keep, you can format the storage card to use it as internal storage for HTC Desire 10 pro.

  • Page 89: Moving An App To The Storage Card

    If you're using your storage card as removable storage, you can copy your files between the phone storage and storage card. You can also copy files to or from an external USB storage device when you have it connected to HTC Desire 10 pro. 1. From the Home screen, tap Settings Storage.

  • Page 90: Copying Files Between Htc Desire 10 Pro And Your Computer

    You can copy your music, photos, and other files to HTC Desire 10 pro. § Save and close your files before copying them from your computer to HTC Desire 10 pro, or vice versa. § If you're using your storage card as internal storage, your computer will only show storage card content.

  • Page 91: Unmounting The Storage Card

    Power and storage management Unmounting the storage card When you need to remove the storage card while HTC Desire 10 pro is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card. If your storage card is used as internal storage and there are apps that were moved to the card, you will not be able to open these apps after unmounting the card.
  • Page 92 Power and storage management 3. When prompted to set up the system permission for Boost+, tap Continue Boost+ 4. Tap the Permit usage access On/Off switch. Adding apps to the Smart Boost exception list You can choose to set the Boost+ app to skip some apps when it runs its Smart Boost checks. 1.
  • Page 93 Power and storage management Managing irregular activities of downloaded apps The Boost+ app can check for irregular activities from a downloaded app that may affect your phone's performance. When an irregular activity is detected, you can choose to stop the activity. Or, you can also uninstall the downloaded app via the Boost+ app.
  • Page 94 Power and storage management 5. Tap the On/Off switch next to an app to require an unlock pattern to open it. 6. Press § To change the app unlock pattern, tap Lock apps, and then draw your unlock pattern. Tap Change pattern.

  • Page 95: Sync, Backup, And Reset

    You can sync contacts, calendars, and other information from your social networks, email accounts, and online services on HTC Desire 10 pro. Depending on the account type, signing in to your online accounts lets you sync updates between HTC Desire 10 pro and the Web.

  • Page 96: Removing An Account

    Sync, backup, and reset Removing an account Remove accounts from HTC Desire 10 pro if you no longer use them. Removing an account does not remove accounts and information from the online service itself. 1. From the Home screen, tap Settings Accounts &...

  • Page 97: Using Android Backup Service

    This service can back up and restore the following: Back up What content or settings are backed up App data § In HTC apps, app data includes contacts stored on HTC Desire 10 pro, call history, Clock and Weather city list, and email accounts.

  • Page 98: Backing Up Contacts And Messages

    Google Account. You can also tap Add account to add a new Google Account for your backup. Backing up contacts and messages If you want to separately back up contacts and text messages on HTC Desire 10 pro, here are some tips on how to export or import them. Backing up your contacts 1.
  • Page 99 Backing up your text messages Keep important text messages by backing them up so you can restore them to the HTC Messages app, if needed. The Messages app backs up either to the phone storage or to your storage card if you have one inserted.

  • Page 100: Htc Sync Manager

    § Copy selected music, photos, or videos from your computer to your phone. § Import documents from your computer to your phone. Back up and restore Back up your HTC phone to your computer so you can easily restore your backup to the same phone or to another HTC phone. Sync data...
  • Page 101 Sync, backup, and reset Installing HTC Sync Manager on your computer You can install HTC Sync Manager on Windows XP or later versions. To install it on a Mac computer, you need OS X 10.6 or later versions. 1. Download the HTC Sync Manager installer from the HTC support site: htc.com/hsm/.

  • Page 102: Restarting Htc Desire 10 Pro (Soft Reset)

    Sync, backup, and reset Restarting HTC Desire 10 pro (Soft reset) If HTC Desire 10 pro is running slower than normal, is unresponsive, or has an app that is not performing properly, try rebooting and see if that helps solve the problem.
  • Page 103 Sync, backup, and reset 3. Tap Reset phone. 4. Tap OK. A factory reset may not permanently erase all data from your phone, including personal information.

  • Page 104: Htc Blinkfeed

    § You'll see the clock widget on HTC BlinkFeed if you've set HTC BlinkFeed as the main Home screen. § HTC BlinkFeed is a part of the HTC Sense Home app. To get the latest features of...

  • Page 105: Turning Htc Blinkfeed On Or Off

    Sense Home permission to access your location and personal usage data. To get restaurant recommendations, you'll need to actively use HTC BlinkFeed daily. Restaurant recommendations will show up as a tile in HTC BlinkFeed and may also show up on your lock screen.

  • Page 106: Ways Of Adding Content On Htc Blinkfeed

    § If available, tap the dots at the bottom to see more options. Ways of adding content on HTC BlinkFeed Personalize HTC BlinkFeed to show articles and status updates from your favorite news sources and apps. Adding sources to HTC BlinkFeed ™...

  • Page 107: Customizing The Highlights Feed

    § You need to sign in to your social networks before you can post a status update from HTC BlinkFeed. § When adding a social network to HTC BlinkFeed, you need to give HTC Sense permission to access it. 1. On HTC BlinkFeed, swipe right to open the slideout menu.

  • Page 108: Posting To Your Social Networks

    § You need to sign in to your social networks before you can post a status update from HTC BlinkFeed. § When adding a social network to HTC BlinkFeed, you need to give HTC Sense permission to access it. 1. On HTC BlinkFeed, swipe right to open the slideout menu.

  • Page 109: Phone Calls

    Phone calls Phone calls Placing and receiving calls Making a call with Smart dial You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches and calls a stored/synced contact or a number from your call history. 1.

  • Page 110: Dialing An Extension Number

    Phone calls Dialing an extension number To skip voice prompts when dialing an extension number, do one of the following: § After dialing the main number, press and hold * . A comma (,) is added to the number you are dialing.

  • Page 111: Emergency Call

    § Place HTC Desire 10 pro face down on a level surface. If Flip to mute option in Sound & notification settings is set to Mute once, HTC Desire 10 pro will still ring when there are subsequent incoming calls.

  • Page 112: Setting Up A Conference Call

    2. To switch between the calls, tap the person you want to talk to on the screen. Turning the speakerphone on or off during a call To decrease potential damage to your hearing, do not hold HTC Desire 10 pro to your ear when the speakerphone is on.

  • Page 113: Call History

    Phone calls Call History Use Call History to check missed calls, your dialed numbers, and received calls. 1. On the Home screen, tap the phone icon to open the Phone app. 2. Swipe to view the Call History tab. 3. Do one of the following: §...

  • Page 114: Home Dialing

    Phone calls Home dialing When you're on a trip abroad, it's easy to dial friends and family from home. Your home country code is automatically added when you call your contacts while roaming. But when manually entering a phone number to call, you need to enter a plus (+) sign and country code before the number.

  • Page 115: Sending A Text Message (Sms)

    Messages Messages Sending a text message (SMS) 1. From the Home screen, tap , and then find and tap Messages. 2. Tap 3. Enter a contact name or mobile number in the To field. 4. Tap the area that says Add text, and then enter your message. 5.

  • Page 116: Sending A Group Message

    Similar to a group chat, sending a group MMS lets your recipients join the conversation you've started. HTC Desire 10 pro also organizes message replies in a single conversation thread. If this is your first time to send a group MMS, you may need to enter your mobile phone number.

  • Page 117: Replying To A Message

    4. Tap Replying to a contact's other phone number When a contact has multiple phone numbers stored on HTC Desire 10 pro, you can select which phone number to reply to. Keep in mind that if you don't select another number, your response will be sent to the phone number that your contact used to send the last message.

  • Page 118: Blocking Unwanted Messages

    Messages 3. Tap Move to secure box. 4. Select the messages, and then tap Move. To move all the messages from a contact, on the Messages screen, press and hold the contact and tap Move to secure box. § To read messages in the secure box, on the Messages screen, tap Secure.

  • Page 119: Deleting Messages And Conversations

    Messages Deleting messages and conversations Open the Messages app and do any of the following: To delete a Do these steps Message Open the conversation thread with a contact, tap the message, and then tap Delete message. To delete multiple messages within a conversation, tap Delete messages Delete by selection, and then select the messages to delete.

  • Page 120: Your Contacts List

    People People Your contacts list The People app lists all contacts you've stored on HTC Desire 10 pro and from online accounts you're logged in to. Use the People app to easily manage communications with people that matter to you.

  • Page 121: Setting Up Your Profile

    People Finding people Search for contacts stored on HTC Desire 10 pro, your company directory if you have an Exchange ActiveSync account, or social networks you've signed into. 1. From the Home screen, tap , and then find and tap People.

  • Page 122: Editing A Contact's Information

    People How do I add an extension number to a contact number? While creating a new contact or editing a contact's details in People, you can add an extension number to their number so you can skip the voice prompts when calling. 1.

  • Page 123: Importing Or Copying Contacts

    2. Tap Search contacts in your Company Directory. 3. Tap the name of the contact you want copied to HTC Desire 10 pro. 4. Tap to import the contact.

  • Page 124: Merging Contact Information

    Avoid duplicate entries by merging contact information from different sources, such as your social network accounts, into one contact. Accepting contact link suggestions When HTC Desire 10 pro finds contacts that can be merged, you’ll see a link notification when you open the People app. 1. From the Home screen, tap , and then find and tap People.

  • Page 125: Contact Groups

    We’ve also set up the Frequent group to automatically add the contacts you dial or get calls from the most. HTC Desire 10 pro also syncs with groups you've created in your Google Account. Creating a group 1.

  • Page 126: Private Contacts

    People Editing a group 1. On the Groups tab, press and hold the group, and then tap Edit group. 2. You can: § Change the group name. You can only change the name for groups that you have created. § Add more contacts to the group. Tap Add contact to group.

  • Page 127: Checking Your Mail

    Email Email Checking your mail The Mail app is where you read, send, and organize email messages from one or more email accounts that you’ve set up on your phone. 1. From the Home screen, tap , and then find and tap Mail. The inbox of one of your email accounts appears.

  • Page 128: Sending An Email Message

    Email 4. To arrange the tabs, drag , and then move the tab to its new location. 5. Tap Done. 6. Swipe to the added tab to check your email messages. Sending an email message 1. From the Home screen, tap , and then find and tap Mail.

  • Page 129: Managing Email Messages

    Email Quickly replying to an email message You can quickly respond to a new email message from the Home screen or lock screen. 1. When you receive a new email message notification, slide the Notifications panel down. 2. On the email preview, tap Reply all. If you have several notifications and you don't see the email options, expand the email preview by sliding two fingers apart on the notification.

  • Page 130: Working With Exchange Activesync Email

    Email 4. In the search box, enter the words you want to search for. 5. Tap a result to open the email message. Searching for emails from a contact Do you remember the sender, but can't find a particular email from him or her? 1.

  • Page 131: Adding An Email Account

    Email Adding an email account Set up additional email accounts such as another Microsoft Exchange ActiveSync account or an account from a Web-based email service or email provider. If you're adding a Microsoft Exchange ActiveSync or a POP3/IMAP email account, ask your network administrator or email service provider for additional email settings that you may need.

  • Page 132: Other Apps

    Other apps Other apps Using the Clock Get more from the Clock app than just the regular date and time. Use your phone as a world clock to see the date and time in cities across the globe. You can also set alarms or track your time using the stopwatch or timer.

  • Page 133: Checking Weather

    Listen to your favorite radio stations using the FM Radio app. You need to connect a headset first to the audio jack of HTC Desire 10 pro to use FM Radio. FM Radio uses the stereo headset as the FM radio antenna.
  • Page 134 Other apps 3. While you're listening to an FM station, you can: § Tap to go to the next or previous station. § Drag the slider to tune in to a frequency on the FM band. To fine tune the radio frequency, tap §...

  • Page 135: Internet Connections

    § Refreshing apps to update info and feeds § Uploading and backing up your files to your online storage account § Using HTC Desire 10 pro as a Wi-Fi hotspot § Sharing your mobile data connection by USB tethering To help you save on data usage, connect to a Wi-Fi network whenever possible and set your online...
  • Page 136 Keeping track of your data usage Monitor your data usage to help prevent going over your monthly data allowance. Data usage measured by HTC Desire 10 pro may differ from, and be less than, your actual data usage. 1. From the Home screen, tap , and then find and tap Settings.

  • Page 137: Wi-Fi Connection

    Connecting to a Wi-Fi network via WPS If you're using a Wi-Fi router with Wi-Fi Protected Setup (WPS), you can connect HTC Desire 10 pro easily. 1. Turn Wi-Fi on, and check the list of detected Wi-Fi networks.

  • Page 138: Connecting To Vpn

    § Download and install a required VPN app, if you're connecting to a secured enterprise network. Contact your network administrator for details. Also, HTC Desire 10 pro must first establish a Wi-Fi or data connection before you can start a VPN connection.

  • Page 139: Using Htc Desire 10 Pro As A Wi-Fi Hotspot

    Disconnect. Using HTC Desire 10 pro as a Wi-Fi hotspot Share your data connection with other devices by turning HTC Desire 10 pro into a Wi-Fi hotspot. § Make sure the data connection is turned on. § You must have an approved data plan associated with your account from your mobile service provider to use this service.

  • Page 140: Sharing Your Phone's Internet Connection By Usb Tethering

    No Internet connection available for your computer? No problem. Use the data connection of HTC Desire 10 pro to connect to the Internet. § To make sure that the USB drivers for HTC Desire 10 pro are up-to-date, install the latest version of HTC Sync Manager on your computer.

  • Page 141: Wireless Sharing

    Connecting to wireless speakers or TV What is HTC Connect? With HTC Connect, wirelessly stream music or video from your phone to your speakers or TV by just swiping up the screen with 3 fingers. You can stream media to any of the following types of devices: §...
  • Page 142 Wireless sharing Using HTC Connect to share your media Before you start, make sure you have set up your speakers, TV, or appliance to connect to your Wi-Fi network. Refer to its documentation on how to set it up. 1. Open and play any music or other media content that you want to share from your phone.
  • Page 143 1. Make sure the speakers are connected to your Wi-Fi network. 2. From the Home screen, tap Settings HTC Connect. Your phone then turns Wi-Fi on automatically and scans for media devices on your Wi-Fi network. You'll then see the available Blackfire speakers listed.

  • Page 144: Turning Bluetooth On Or Off

    You can listen to music over a Bluetooth A2DP stereo headset, or have hands-free conversations using a compatible Bluetooth headset. Before you connect your headset, make it discoverable so HTC Desire 10 pro can find it. Refer to your headset manual for details.

  • Page 145: Unpairing From A Bluetooth Device

    Wireless sharing 3. Tap the name of your headset in the Available Devices section. HTC Desire 10 pro pairs with the headset and the headset connection status is displayed in the Paired Devices section. 4. If prompted to enter a passcode, try 0000 or 1234, or consult the headset documentation to find the passcode.

  • Page 146: Using Nfc

    Wireless sharing 3. If asked, accept the pairing request on HTC Desire 10 pro and on the sending device. You may also be prompted to enter the same passcode or confirm the auto-generated passcode on both devices. You'll then get a Bluetooth authorization request.
  • Page 147 Android Beam option, make sure it is also turned on. 1. While viewing the content that you want to share, hold HTC Desire 10 pro and the other phone back to back. Make sure that the NFC area (shaded part) of HTC Desire 10 pro and the other phone's NFC area are close to one another.

  • Page 148: Settings And Security

    With the HTC BoomSound profile turned on, you'll enjoy enhanced audio quality when you plug in a headset. Listen to stronger bass, clearer vocals, and finer details in songs and videos. To turn the HTC BoomSound profile on or off, go to Settings, and then tap the HTC BoomSound On/Off switch.
  • Page 149 Settings and security 4. Tap Until you turn this off if you want to turn off Do not disturb by yourself or tap to set the number of hours before Do not disturb turns off automatically. 5. Tap Done to activate it. The Do not disturb icon will appear in the status bar.

  • Page 150: Touch Sounds And Vibration

    Some people like the sound or vibration feedback they get when touching the screen, and some don't. You can turn on or off various types of touch sounds and vibration on HTC Desire 10 pro. § Touch tones when tapping the phone dial pad §...

  • Page 151: Setting When To Turn Off The Screen

    2. Tap Language, and then choose the language you want to use. Airplane mode When you enable Airplane (Flight) mode, all wireless radios on HTC Desire 10 pro are turned off, including the call function, data services, Bluetooth, and Wi-Fi.

  • Page 152: Automatic Screen Rotation

    2. Select or clear the Auto rotate screen option to turn it on or off. Installing a digital certificate Use client and Certificate Authority (CA) digital certificates to enable HTC Desire 10 pro to access VPN or secured Wi-FI networks, and also to provide authentication to online secure servers. You can get a certificate from your system administrator or download it from sites that require authentication.

  • Page 153: App Settings

    Settings and security App settings Controlling app permissions When you open apps the first time, you'll be prompted to grant them permissions to access certain data or features, such as contacts or the microphone. This gives you more control over which apps have authorized access.

  • Page 154: Assigning A Pin To A Nano Sim Card

    If you enter the wrong PIN more times than the maximum number of attempts allowed, the card will become “PUK-locked.” You need a Pin Unlock Key (PUK) code to restore access to HTC Desire 10 pro. Contact your mobile operator for this code.

  • Page 155: Accessibility Settings

    Navigating HTC Desire 10 pro with TalkBack on page 156. Use your voice You can use your voice to perform an action on HTC Desire 10 pro. Enter text with your voice. See Entering text by speaking on page 53.
  • Page 156 Navigating HTC Desire 10 pro with TalkBack Use TalkBack if you need to navigate HTC Desire 10 pro by spoken feedback. When you touch the screen, HTC Desire 10 pro vibrates and gives you an audible response so you know what you are touching.
  • Page 157 Settings and security Do this Scroll through a screen Use two fingers to swipe up, down, left or right. Unlock the lock screen Use two fingers to swipe up from the bottom of the screen. Open the Notifications Use two fingers to swipe down from the top of the screen. panel Assigning TalkBack shortcuts TalkBack has customizable gestures that can be used to open the Notifications panel, view recent...
  • Page 158 Settings and security Changing the TalkBack reading speed The steps below are described using the regular gestures. Use the corresponding TalkBack gestures if you already have TalkBack turned on. 1. From the Home screen, tap Settings Accessibility. 2. Tap Text-to-speech output Speech rate. 3.

  • Page 159: Trademarks And Copyrights

    Not all marks listed necessarily appear in this User Guide. The HTC Sync Manager software can be used with materials that you own or are lawfully authorized to use and/or duplicate. Unauthorized use and/or duplication of copyrighted material may be a violation of copyright law in the United States and/or other countries/regions.
  • Page 160 Trademarks and copyrights furnishing this material. The information is provided “as is” without warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice.
  • Page 161 - video resolution 70 - Zoe camera 76 Backup - zooming 66 - about 96 Capture modes - HTC Sync Manager 100 - switching to 67 - options 96 Capture screen 42 - restoring backed up apps 34 Change phone language 151...
  • Page 162 Index - sending contact information 124 Firmware - transferring 26, 123 See Software update Continuous shooting 73 FM Radio 133 Copy - using 133 - files 90 Folder Copying - grouping apps 63 - text 50 - removing items 63, 65 FOTA See Software update Freestyle layout 58...
  • Page 163 - streaming music to speakers 143, 144 - sorting 129 - streaming music, videos, or photos to media Mail folders devices 142 - moving email messages 129 HTC Sense version 31 Master reset HTC Sync Manager 100 See Factory reset Hyperlapse 76 Media streaming...
  • Page 164 Index RAW photos 78 Recent apps 41 Online accounts Recording your voice 133 - adding accounts 95 Reset 102 - removing accounts 96 Router - syncing manually 95 See Wireless router - what can you sync with 95 Screen 35, 36, 42, 151, 152 Pair a Bluetooth headset 144 - adjusting brightness 151 Phone calls...
  • Page 165 - uninstalling apps 93 - connecting via WPS 137 Sweep panorama 76 - turning on 137 Sync Widgets - HTC Sync Manager 100 - adding 62 - changing settings 62 - removing 64 Tethering - resizing 62 See USB Tethering...

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