Page 1: User Guide
User guide HTC 10™...
Page 2 SIM card Storage card Charging the battery Switching the power on or off Setting up HTC 10 for the first time Adding your social networks, email accounts, and more Fingerprint scanner Your first week with your new phone HTC Sense Home...
Page 3 Moving a Home screen item Removing a Home screen item Sound preferences Changing your ringtone Changing your notification sound Setting the default volume HTC BoomSound for speakers HTC BoomSound for headphones Personal audio profile Taking photos and videos HTC Camera Choosing a capture mode...
Page 4 Contents Phone calls Making a call with Smart dial Dialing an extension number Speed dial Calling a number in a message, email, or calendar event Receiving calls Emergency call What can I do during a call? Setting up a conference call Call History Switching between silent, vibrate, and normal modes Home dialing...
Page 5 Choosing which notifications to display on the phone case Launching the camera from your phone case Controlling music playback from the phone case Handling phone calls Turning some functions on or off from HTC Ice View HTC apps HTC BlinkFeed HTC Themes...
Page 6 Turning the data connection on or off Managing your data usage Wi-Fi connection Connecting to VPN Installing a digital certificate Using HTC 10 as a Wi-Fi hotspot Sharing your phone's Internet connection by USB tethering Wireless sharing What is HTC Connect? Turning Bluetooth on or off...
Page 7 Contents Index...
Page 8: About This Guide
About this guide About this guide In this user guide, we use the following symbols to indicate useful and important information: This is a note. A note often gives additional information, such as what happens when you choose to do or not to do a certain action. A note also provides information that may only be applicable to some situations.
Page 9 Important RF Notice Important RF Notice This device was tested for compliance with the applicable FCC and Industry Canada specific absorption rate (SAR) limits for radio frequency (RF) exposure during typical body-worn operations. To ensure that RF exposure levels remain at or below the tested levels, use a belt-clip, holster, or similar accessory that maintains a minimum separation distance of 1.0 cm between your body and the device, with either the front or back of the device facing towards your body.
Page 10 Important note on recoverable data Important note on recoverable data Files and other data that have been deleted, cleared, removed, or erased from your device may still be recoverable by third-party data recovery software. Even a factory reset may not permanently erase all data from your mobile device, including personal information.
Page 11: Android 8.0
What's new What's new Android 8.0 ® Android 8.0 brings new features that make working with apps and settings even more convenient. Here's an overview of some of its new features. Picture-in-picture Keep a small window of the video you're watching or a supported app onscreen while you do other things on the phone.
Page 12: Other New Features
What's new For details, see Managing app notifications on page 34 or Lock screen on page 25. Icon badges Know right away if you have pending notifications for an app with icon badges. A small dot appears on an app icon which indicates there is a notification that you may have missed. Dots appear on app icons in both the All apps screen and on the Home screen.
Page 13 § If you want to use a case or screen protector, don’t cover and block the proximity sensor. Purchase a case or screen protector designed for HTC 10. § Avoid connecting third-party headsets or accessories with metallic charms that dangle near the...
Page 14: Back Panel
Unboxing and setup Back panel 1. HTC UltraPixel ® main camera with OIS 2. Laser autofocus sensor 3. Dual LED flash Card tray When inserting the eject tool into the tray eject hole to remove the card tray, do not obstruct the...
Page 15: Nano Sim Card
Unboxing and setup nano SIM card Use a standard nano SIM card. A modified card that is thicker than the standard nano SIM card will not fit properly on the tray and may damage the card slot. Inserting a nano SIM card 1.
Page 16 5. Insert the card tray back into the slot. Removing a nano SIM card Make sure to switch off HTC 10 before removing the card. 1. Hold the phone face down. 2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—...
Page 17: Storage Card
Unboxing and setup Storage card Use a storage card to store your photos, videos, and music. When you need to free up phone storage space, you can also move certain apps to the storage card, if the apps support this feature. The storage card is optional and sold separately.
Page 18: Removing The Microsd Card
Unboxing and setup Removing the microSD card Make sure to unmount your microSD card before removing it. See Unmounting the storage card on page 98. 1. Hold the phone face down. 2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip— into the microSD tray eject hole.
Page 19: Charging The Battery
Before you turn on and start using HTC 10, it is recommended that you charge the battery. § If the battery has been discharged for several days, you may need to charge HTC 10 for several minutes before powering it on.
Page 20: Setting Up Htc 10 For The First Time
When you switch on HTC 10 for the first time—or after you've done a factory reset—you’ll need to set it up. If you have data from a previous HTC phone that you need to copy, first back up the phone's data before you start setting up HTC 10. For guidance, go to htc.com/support...
Page 21: Adding Your Social Networks, Email Accounts, And More
Some personal data may be retained by the third-party app after you have removed the account from HTC 10. Fingerprint scanner You can quickly wake up and unlock the HTC 10 using your fingerprint. You can add up to 5 fingerprints. When setting up and using the fingerprint scanner, follow these tips:...
Page 22 § The fingerprint scanner has 360° readability—you can touch a recorded finger at any angle to the scanner to turn on the screen or unlock the HTC 10. You may not be able to set the fingerprint scanner to unlock HTC 10, if you've signed in to an ®...
Page 23 § Wake up screen: Wakes up to the lock screen. § Tap to take a selfie: Captures selfies while you're using the Selfie Photo or Selfie Video mode in the HTC Camera app. This feature is available only in phones that have the fingerprint scanner at the back panel, 4.
Page 24: Htc Sense Home
While you're in another screen or app, press HOME to return to the last Home screen you visited. Sleep mode Sleep mode saves battery power by putting HTC 10 into a low power state while the display is off. It also stops accidental button presses when HTC 10 is in your bag. Switching to Sleep mode To turn off the display and switch to Sleep mode, briefly press the POWER button.
Page 25: Lock Screen
Motion gestures Use motion gestures to mute HTC 10, lower the ring volume, and more. Lift phone to auto answer a call To automatically answer an incoming call, lift the phone and look at the screen first to see who's calling before you hold it to your ear.
Page 26 Quiet ring on pickup On/Off switch. Increase ring volume automatically while phone is in your pocket or bag Pocket mode makes HTC 10 recognize when your phone is in your bag or pocket and raise the ring volume so that you can hear it in noisy environments.
Page 27: Touch Gestures
Your first week with your new phone Touch gestures Use touch gestures to get around the Home screen, open apps, scroll through lists, and more. Tap the screen with your finger when you want to select onscreen items such as application and settings icons, or press onscreen buttons. Press and hold To open the available options for an item (for example, a contact or link in a webpage), just press and hold the item.
Page 28 Your first week with your new phone Drag Press and hold your finger with some pressure before you start to drag. While dragging, don't release your finger until you have reached the target position. Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quicker strokes, such as when moving right and left on the Home screen, or flicking through a contacts or message list.
Page 29 Your first week with your new phone Slide with two fingers In some apps, slide two fingers apart to zoom in when viewing a picture or text. Slide two fingers together to zoom out of the picture or text. Two-finger swipe Swipe down from the status bar using two fingers to access Quick Settings.
Page 30: Getting To Know Your Settings
® § Swipe up the screen with three fingers and HTC Connect streams music or video from HTC 10 to your speakers or TV respectively. You can also share streaming media from apps such as YouTube ® § Swipe down to disconnect from your speakers or TV.
Page 31: Using Quick Settings
Your first week with your new phone Using Quick Settings In the Quick Settings panel, easily turn settings such as Wi-Fi and Bluetooth ® on or off. 1. Swipe down from the top of the screen to open the Notifications panel. Right below the status bar, you'll see the short Quick Settings bar.
Page 32: Capturing Your Phone's Screen
Your first week with your new phone Capturing your phone's screen Want to show off your high game score or write a blog post about HTC 10 features? It's easy to take a picture of the screen to share. 1. Press and hold POWER and VOLUME DOWN at the same time.
Page 33: Notifications
Your first week with your new phone HTC 10 not responding? If HTC 10 does not respond when you touch the screen or press the buttons, you can still restart it. Press and hold the POWER and VOLUME DOWN until your phone vibrates, and then release the buttons.
Page 34: Notifications Panel
Your first week with your new phone Notifications panel Notification icons inform you of new messages, calendar events, alarms, and activities in progress such as files downloading. When you see notification icons, open the Notifications panel to check out details of the notifications that you've received.
Page 35: Turning Icon Badges On Or Off
Motion Launch Motion Launch is a combination of a motion gesture followed by a finger gesture. Using a combination of simple gestures, you can wake up to your Home screen, HTC BlinkFeed, and more. See the following: Waking up to the lock screen on page 36 §...
Page 36 2. Immediately double-tap the screen. Waking up and unlocking Go from sleep mode and unlock HTC 10 to the last screen you were using without pressing the POWER button. If you've set up a screen lock with credentials, you'll be asked to provide your credentials first before HTC 10 unlocks.
Page 37 2. Immediately swipe left from the right side of the screen. Waking up to HTC BlinkFeed Go from sleep mode to HTC BlinkFeed without pressing the POWER button. If you've set up a screen lock with credentials, you'll be asked to provide your credentials first before HTC 10 unlocks.
Page 38: Selecting, Copying, And Pasting Text
Your first week with your new phone Launching the camera Go from sleep mode to the Camera app without pressing the POWER button. 1. Lift the phone in portrait orientation. 2. Immediately swipe down twice on the screen. If you've set up a screen lock with credentials, you'll be asked to provide your credentials when you exit the Camera app.
Page 39: How Can I Type Faster
§ Turn on Contextual prediction.Go to Settings, and then tap Language & keyboard. Tap Virtual keyboard TouchPal - HTC Sense Version Smart input, and then make sure that Contextual prediction is selected. This option enables next word prediction and will also allow the keyboard to learn from the usual word patterns you type for better word suggestions.
Page 40 Your first week with your new phone § Switch to landscape mode.With two fingers, swipe down from the status bar and check if Auto rotate is turned on. Open the app you need, and then tap a text field to show the keyboard.
Page 41: Getting Help And Troubleshooting
Check out the friendly walkthroughs and the FAQs in the Help app to learn how to use your phone. § When you see a Help tile in HTC BlinkFeed, just tap the tile to know more about the tip. § From the Home screen, tap , and then find and tap Help.
Page 42: Software And App Updates
Updates Software and app updates Download and install software updates for the latest performance enhancements, bug fixes, and security improvements. HTC 10 can check and notify you if there’s a new update available. You can visit www.htc.com/us/go/htc-software-updates/ for news and details about your phone's software updates.
Page 43: Installing A Software Update
Updates Checking for updates manually Turn on mobile data or connect HTC 10 to a Wi-Fi network before you check for updates. 1. From the Home screen, swipe up and then find and tap Settings. 2. Tap About Software updates.
Page 44 Updates 4. On the Updates tab, you'll see the list of apps that have updates available. 5. Tap Update beside the app you want to update. Tap Update All if you want to update all the apps. In Google Play Store, tap Settings Auto-update apps to choose how you want Google Play Store to update your apps.
Page 45: Adding Or Removing A Widget Panel
§ You won't be able to add a new widget panel if you've already reached the maximum limit. § HTC BlinkFeed always appears as the first panel (if it's not removed). A widget panel cannot be added before HTC BlinkFeed.
Page 46: Setting Your Home Screen Wallpaper
Home screen layout and fonts 4. Tap Set as home. 5. Press Pressing HOME from an app will first return you to the last panel you were in. Just press HOME again to go to your main Home screen. Setting your Home screen wallpaper Choose from the available wallpapers, or use any photo you've taken with the camera.
Page 47: Launch Bar
Widgets and shortcuts Widgets and shortcuts Launch bar The launch bar gives you one-touch access to commonly used apps and other shortcuts. You can replace the apps on the launch bar with the ones you often use. § You can only customize the launch bar while in Classic layout. §...
Page 48: Adding Home Screen Shortcuts
Widgets and shortcuts 4. Scroll through the widgets, or tap to search for a specific widget. 5. Press and hold a widget, and then drag it to a widget panel you want to add it to. Changing the widget settings You can modify basic settings of some widgets.
Page 49: Moving A Home Screen Item
Widgets and shortcuts 3. Tap the folder window’s title bar, and then enter a new folder name. 4. Add more apps into the folder. Tap , select your apps, and then tap Done. You can also add shortcuts to settings or information to a folder. Add a shortcut first to a widget panel, and then drag it over to the folder.
Page 50: Changing Your Ringtone
Sound preferences Sound preferences Changing your ringtone Make sure the volume is on. 1. From the Home screen, swipe up and then tap Settings Sound & notification. 2. Tap Ringtone. Or in dual SIM models, tap Slot 1 ringtone or Slot 2 ringtone. 3.
Page 51: Htc Boomsound For Speakers
, or USB audio out. HTC BoomSound for headphones Plug in your headphones and turn on HTC BoomSound with Dolby Audio to enjoy refined audio with a surround sound effect. 1. From the Home screen, tap , and then find and tap Settings.
Page 52 Sound preferences HTC BoomSound with Dolby Audio is not available over HDMI, Bluetooth, Miracast, or USB audio out.
Page 53: Htc Camera
Taking photos and videos Taking photos and videos HTC Camera Take great photos and videos with the camera. For your convenience, there's more than one way to launch the Camera app. § On the Home screen, tap the camera icon to open the Camera app.
Page 54: Choosing A Capture Mode
4. Choose how you want to use the volume buttons when you're in the Camera app. Choosing a capture mode Switch to a capture mode to use for taking photos or videos. The camera on HTC 10 separates capture modes into categories so that you can quickly find which mode you want.
Page 55: Taking A Photo
Taking photos and videos Capture mode settings You can change the settings for some of the capture modes such as Photo or Video mode. To change settings, select a mode and then tap to view and choose the available settings for the mode. Mode Setting Description Photo...
Page 56: Setting The Photo Quality And Size
Taking photos and videos 3. Point the camera at what you want to capture. The camera adjusts the focus automatically as you move it. You can also tap the screen to change the focus to a different subject. 4. To manually adjust the exposure, tap the screen, and then drag your finger up and down. Or turn on Touch autoexposure so you can instantly brighten or darken a subject with a single tap.
Page 57: Recording Video
§ If there are parts of the image that are in shadows and others are in highlights, use HDR to capture multiple shots of different exposures and combine them into one shot. Keep HTC 10 steady or place it on a level surface when using HDR. See Using HDR on page 61 for details.
Page 58: Selfies
Taking photos and videos Turning on high resolution audio Record videos, including selfie videos, with high resolution audio. § High resolution audio is only available when the video quality is set to HD (720p) or higher. § You can't pause video recording when using high resolution audio. 1.
Page 59 Taking photos and videos Taking selfies automatically Keep still to take an auto selfie—or just smile! You just need to turn this feature on in the camera settings. 1. On the Home screen, tap the camera icon to open the Camera app. 2.
Page 60: Quickly Adjusting The Exposure Of Your Photos
Quickly adjusting the exposure of your photos HTC 10 features a quick way of adjusting the exposure level or brightness in real time. Turn Touch autoexposure on if you want the camera to automatically adjust the exposure when you tap a darker or overexposed area on the Viewfinder screen.
Page 61: Taking Continuous Camera Shots
54 for details. 3. When you're ready to take the shot, tap 4. Pan left or right in either landscape or portrait view. Hold HTC 10 as steadily as you can to automatically capture frames. You can also tap to stop capturing anytime.
Page 62: Recording Videos In Slow Motion
When you see the shutter release icon slowly turn red, continue holding the phone steady as the camera captures the photo and 3-second video. When taking your shot using the Zoe camera, it's good practice to keep HTC 10 steady to capture moving subjects against a static background scene.
Page 63: Recording A Hyperlapse Video
Advanced camera features Recording a Hyperlapse video Want to have a fast motion effect in your video? Use Hyperlapse mode to speed videos up to 12 times. 1. On the Home screen, tap the camera icon to open the Camera app. 2.
Page 64: Taking A Raw Photo
Advanced camera features 3. Tap a setting, and then drag its slider to make adjustments. Tap a setting again to hide the slider. 4. To save the adjustments as a custom setting, tap , select Custom 1, 2, or 3, and then tap Save.
Page 65 Advanced camera features RAW photos are not processed when captured to preserve most of the original image data—such as dynamic range—so you can adjust lighting or make professional adjustments using advanced editing tools. After making adjustments, save the RAW photo as a JPG file if you want to print or share it.
Page 66: What You Can Do On Google Photos
Or, press and hold a thumbnail as your first selection, and then drag your finger to the last item you want to select. § Enhance RAW photos taken using the HTC Camera app. § Add Hyperlapse effect to your videos.
Page 67: Enhancing Raw Photos
Google Photos 3. Tap , and then do any of the following: § Tap to adjust the brightness, color, and more. § Tap to apply a filter to the photo. § Tap to rotate or crop the photo. 4. While you're editing, press and hold the photo to compare your changes to the original. 5.
Page 68: Editing A Hyperlapse Video
Google Photos 3. Tap the screen to see the onscreen controls. 4. Frame the sequence you want to slow down by moving the left and right sliders. Editing a Hyperlapse video If you captured a video in Hyperlapse mode, you can apply varying speeds to different sections of the video.
Page 69 Google Photos 6. Tap a section that you want to adjust, and then tap a dot that corresponds to particular playback speed to modify the selected section. 7. Repeat the previous step for the remaining sections. 8. Tap The edited video is saved as a copy. The original video remains unedited.
Page 70: Making A Call With Smart Dial
Phone calls Phone calls Making a call with Smart dial You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches and calls a stored/synced contact or a number from your call history. 1.
Page 71: Speed Dial
§ Press the POWER button. § Place HTC 10 face down on a level surface. If Flip to mute option in Settings Sound & notification is set to Mute once, HTC 10 will still ring when there are subsequent incoming calls.
Page 72: Emergency Call
If you have multiple missed calls, tap the missed calls notification to open the Call History tab. Emergency call In some regions, you can make emergency calls from HTC 10 even if the nano SIM card has been blocked or if you don't have one installed.
Page 73: Setting Up A Conference Call
Phone calls Turning the speakerphone on or off during a call To decrease potential damage to your hearing, do not hold HTC 10 to your ear when the speakerphone is on. § On the call screen, tap . The speakerphone icon appears in the status bar.
Page 74: Call History
Phone calls Call History Use Call History to check missed calls, your dialed numbers, and received calls. 1. On the Home screen, tap the phone icon to open the Phone app. 2. Swipe right to go to the Call History tab. 3.
Page 75: Home Dialing
Phone calls Home dialing When you're on a trip abroad, it's easy to dial friends and family from home. Your home country code is automatically added when you call your contacts while roaming. But when manually entering a phone number to call, you need to enter a plus (+) sign and country code before the number.
Page 76: Sending A Text Message (Sms)
5. Tap Replying to a contact's other phone number When a contact has multiple phone numbers stored on HTC 10, you can select which phone number to reply to. Keep in mind that if you don't select another number, your response will be sent to the phone number that your contact used to send the last message.
Page 77: How Do I Add A Signature In My Text Messages
, and then tap Filter Drafts. 3. Tap How do I add a signature in my text messages? If you're using the HTC Messages app, here's how to add a signature. 1. From the Home screen, tap , and then find and tap Messages.
Page 78: Sending A Group Message
Group MMS Similar to a group chat, sending a group MMS lets your recipients join the conversation you've started. HTC 10 also organizes message replies in a single conversation thread. If this is your first time to send a group MMS, you may need to enter your mobile phone number.
Page 79: Forwarding A Message
SMS and MMS Forwarding a message 1. From the Home screen, tap , and then find and tap Messages. 2. Tap a contact (or phone number) to view the exchange of messages with that contact. 3. Tap a message, and then tap Forward. Moving messages to the secure box You can move private messages to the secure box.
Page 80: Copying A Text Message To The Nano Sim Card
SMS and MMS § To remove messages or contacts from the block box, press and hold the contact (or phone number) and tap Unblock. § To completely discard future messages from blocked contacts, tap Settings General, and then clear the Save block message option. Copying a text message to the nano SIM card 1.
Page 81: Your Contacts List
Contacts Your contacts list The People app lists all contacts you've stored on HTC 10 and from online accounts you're logged in to. Use the People app to easily manage communications with people that matter to you. 1. From the Home screen, tap , and then find and tap People.
Page 82: Adding A New Contact
2. Choose the accounts that contain the contacts you want to display. 3. Press Finding people Search for contacts stored on HTC 10, your company directory if you have an Exchange ActiveSync account, or social networks you've signed into. 1. From the Home screen, tap , and then find and tap People.
Page 83: Editing A Contact's Information
Contacts How do I add an extension number to a contact number? While creating a new contact or editing a contact's details in People, you can add an extension number to their number so you can skip the voice prompts when calling. 1.
Page 84: Getting In Touch With A Contact
1. On the People tab, tap and enter the contact's name or email address in the search box. 2. Tap Search contacts in your Company Directory. 3. Tap the name of the contact you want copied to HTC 10. 4. Tap to import the contact.
Page 85: Merging Contact Information
Avoid duplicate entries by merging contact information from different sources, such as your social network accounts, into one contact. Accepting contact link suggestions When HTC 10 finds contacts that can be merged, you’ll see a link notification when you open the People app. 1. From the Home screen, tap , and then find and tap People.
Page 86: Sending Contact Information
We’ve also set up the Frequent group to automatically add the contacts you dial or get calls from the most. HTC 10 also syncs with groups you've created in your Google Account. Creating a group 1.
Page 87: Private Contacts
Contacts Sending a message or email to a group You will be charged for each text message sent. For example, if you send a message to a group of five people, you will be charged for five messages. 1. On the Groups tab, tap the group you want to send a message or email to. 2.
Page 88 Contacts Organizing your private contacts 1. On the People tab, tap Manage contacts Private contacts. 2. To add contacts to the private contacts list, tap , select the contacts you want to add, and then tap Save. 3. To remove private contacts from the list, tap Remove private contact, select the contacts you want to remove, and then tap Remove.
Page 89: Tips For Extending Battery Life
Battery Battery Tips for extending battery life How long the battery can last before it needs recharging depends on how you use HTC 10. Try out some of these tips to help increase battery life. Use the power management features §...
Page 90: Manage Your Apps
§ If you have many email accounts, consider prolonging the sync time of some accounts. If you are using the HTC Mail app, select an account, tap Settings Sync, Send & Receive, and then adjust the settings under Sync schedule.
Page 91: Using Power Saver Mode
Battery Using power saver mode Power saver mode helps to increase battery life. It reduces the usage of phone features that drain the battery such as location services and mobile data. 1. From the Home screen, swipe up and then find and tap Settings. 2.
Page 92: Checking Battery History
Checking battery history Check how long you've been using HTC 10 since the last charge. You can also see a chart that shows how long the screen has been on, and how long you've been using connections like the mobile network or Wi-Fi.
Page 93: Freeing Up Storage Space
Storage Storage Freeing up storage space As you use HTC 10, you'll accumulate data and fill its storage capacity over time. Here are some tips on how to free up phone storage space. Manage photos and videos § After taking continuous camera shots, keep only the best shot. Discard the rest, if you don't need them.
Page 94: Types Of Storage
Removable storage Use a new storage card as removable storage to be able to insert and use the card on HTC 10 and other Android phones.
Page 95: Setting Up Your Storage Card As Internal Storage
Storage After setting up the storage card as internal storage, the card can only be used on HTC 10 where it has been formatted. Setting up your storage card as internal storage When you insert a storage card that has not been used on HTC 10 before, the card will be mounted as removable storage by default.
Page 96: Moving An App To Or From The Storage Card
You can also copy or move files to or from an external USB storage device when you have it connected to HTC 10. 1. From the Home screen, swipe up and then tap Settings Storage.
Page 97: Copying Files Between Htc 10 And Your Computer
You can copy your music, photos, and other files to HTC 10. § Save and close your files before copying them from your computer to HTC 10, or vice versa. § If you're using your storage card as internal storage, your computer will only show storage card content.
Page 98: Unmounting The Storage Card
Storage Unmounting the storage card When you need to remove the storage card while HTC 10 is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card. If your storage card is used as internal storage and there are apps that were moved to the card, you will not be able to open these apps after unmounting the card.
Page 99: Ways Of Backing Up Files, Data, And Settings
HTC 10 and your computer. Likewise, HTC Sync Manager is a good alternative if you don't want to back up your accounts, settings, and other personal content to the cloud. You can use it to create backups of HTC 10 on your computer.
Page 100: Backing Up Htc 10
Backing up HTC 10 Automatically back up HTC 10 to Google Drive so you can restore content such as app data and settings after a factory reset or when restoring your data on another HTC phone. 1. From the Home screen, swipe up and then tap Settings Backup & reset.
Page 101: Backing Up Contacts And Messages
HTC 10. Backing up contacts and messages If you want to separately back up contacts and text messages on HTC 10, here are some tips on how to export or import them. Backing up your contacts 1.
Page 102 4. Enter a name for your backup file, and then tap OK. Backing up text messages by email § You need to set up your email account in the HTC Mail app. § Text messages in the secure box and blocked messages will not be backed up. To include such messages to your backup, move them first to the general message box.
Page 103: Resetting Network Settings
Resetting HTC 10 (Hard reset) If HTC 10 has a persistent problem that cannot be solved, you can perform a factory reset (also called a hard reset or master reset). A factory reset reverts the phone back to its initial state—the state before you turned on the phone for the first time.
Page 104: Ways Of Transferring Content From Your Previous Phone
4. Follow the steps shown on HTC 10 to download the HTC Transfer Tool from Google Play Store to your old phone, install it, and open the tool. 5. When you see a PIN on your old phone, make sure the same PIN also appears on HTC 10 before you continue.
Page 105: Transferring Iphone Content Through Icloud
4. Enter your iCloud email address and password, and then tap Sign in. 5. Choose the iPhone backup that you want to transfer to HTC 10, and then tap Next. 6. Choose the types of content you want to transfer, and then tap Import.
Page 106: Transferring Photos, Videos, And Music Between Your Phone And Computer
97. § Download and use the HTC Sync Manager software on your computer. You can set it up to automatically get music, photos, and videos off HTC 10 to your computer. You can also sync playlists from your computer to the phone.
Page 107: Getting Apps From Google Play Store
Getting apps from Google Play Store Google Play Store is the place to go to find new apps for HTC 10. Choose from a wide variety of free and paid apps ranging from productivity apps, entertainment, to games. To purchase apps and other content on Google Play Store, you can use the payment methods from your Google account.
Page 108: Downloading Apps From The Web
Downloading apps from the web You can download apps directly from websites. Apps downloaded from websites can be from unknown sources. To help protect HTC 10 and your personal data, we strongly recommend that you only download from websites you trust.
Page 109: Accessing Your Apps
HTC BlinkFeed or Home screen. Arranging apps You can arrange and rearrange the apps on the Apps screen. 1. From HTC BlinkFeed or any widget panel, tap 2. Tap , and then choose how to arrange apps, such as alphabetically.
Page 110: App Shortcuts
Working with apps 3. Press and hold an app or folder, and then do one of the following: § Drag the app or folder to another position on the same page. Wait until you see the occupying icon move away before releasing your finger. §...
Page 111: Switching Between Recently Opened Apps
Working with apps Switching between recently opened apps When using different apps on your phone, you can easily switch between the apps you've recently opened. Press to see your recently-opened apps. § To go back to an app, flip through the cards to find the app and tap it.
Page 112: Using Picture-In-Picture
Working with apps Using picture-in-picture Keep a small window of the video you're watching or a supported app onscreen while you do other things on the phone. Not all apps support picture-in-picture. 1. Open a supported app, such as a video player or video call app, and start the video. Display the video in full screen.
Page 113: Controlling App Permissions
Working with apps Controlling app permissions When you open apps the first time, you'll be prompted to grant them permissions to access certain data or features, such as contacts or the microphone. This gives you more control over which apps have authorized access.
Page 114: Disabling An App
Working with apps Disabling an app Apps, even if not used often, may be running in the background and downloading data. If an app cannot be uninstalled, you can disable it. 1. From the Home screen, swipe up and then tap Settings Apps. 2.
Page 115: Viewing App Notifications From Htc Ice View
You can use the HTC Ice View app with supported HTC-branded phone cases. 1. To wake up your HTC phone, tap twice on the HTC phone case. 2. When you see app notifications, swipe left or right to see the types of notifications you've received.
Page 116: Choosing Which Notifications To Display On The Phone Case
HTC Ice View Choosing which notifications to display on the phone case Set the type of app notifications you want to see on your phone—which include Mail, Messages, Phone, and more. You may need to insert your phone into the case, and then double-tap the case to activate or show the Ice View app.
Page 117: Controlling Music Playback From The Phone Case
Whenever you get a phone call, you can just swipe on the case to answer or decline the call. You can see up to 10 different received or dialed numbers on the phone case. § When there's an incoming call showing the incoming call icon , you can: §...
Page 118: Turning Some Functions On Or Off From Htc Ice View
HTC Ice View Turning some functions on or off from HTC Ice View You can also perform quick actions on the phone case, such as starting or dismissing the timer or turning the flashlight on or off. 1. Perform any of the following: §...
Page 119: Htc Blinkfeed
HTC apps HTC apps HTC BlinkFeed Get the latest news about your interests with HTC BlinkFeed. Choose which sources, such as social media or news, show up on your feed. Learn more about HTC BlinkFeed by going to http:// www.htc.com/support/apps/blinkfeed/.
Page 120: Voice Recorder
2. Hold the microphone near the sound source. 3. Tap to start recording a voice clip. Voice Recorder can run in the background while you do other things on HTC 10, except when you open other apps that also use audio functions. 4. Tap to stop recording.
Page 121: Turning The Data Connection On Or Off
§ Refreshing apps to update info and feeds § Uploading and backing up your files to your online storage account § Using HTC 10 as a Wi-Fi hotspot § Sharing your mobile data connection by USB tethering To help you save on data usage, connect to a Wi-Fi network whenever possible and set your online...
Page 122 Monitor your data usage to help prevent going over your monthly data allowance. Data usage measured by HTC 10 may differ from, and be less than, your actual data usage. 1. From the Home screen, swipe up and then find and tap Settings.
Page 123: Wi-Fi Connection
Internet connections Viewing the data usage of apps 1. From the Home screen, swipe up and then find and tap Settings. 2. Tap More Data usage. 3. Tap Mobile data usage. 4. Scroll down the screen to see a list of apps and their data usage info. 5.
Page 124: Connecting To Vpn
Internet connections Connecting to a Wi-Fi network via WPS If you're using a Wi-Fi router with Wi-Fi Protected Setup (WPS), you can connect HTC 10 easily. 1. Turn Wi-Fi on, and check the list of detected Wi-Fi networks. Turning Wi-Fi on or off on page 123.
Page 125: Installing A Digital Certificate
§ Download and install a required VPN app, if you're connecting to a secured enterprise network. Contact your network administrator for details. Also, HTC 10 must first establish a Wi-Fi or data connection before you can start a VPN connection. Adding a VPN connection You must first set a lock screen PIN, password, or pattern before you can use credential storage and set up the VPN.
Page 126: Using Htc 10 As A Wi-Fi Hotspot
6. Tap OK. Using HTC 10 as a Wi-Fi hotspot Share your data connection with other devices by turning HTC 10 into a Wi-Fi hotspot. § Make sure the data connection is turned on. § You must have an approved data plan associated with your account from your mobile service provider to use this service.
Page 127: Sharing Your Phone's Internet Connection By Usb Tethering
No Internet connection available for your computer? No problem. Use the data connection of HTC 10 to connect to the Internet. § To make sure that the USB drivers for HTC 10 are up-to-date, install the latest version of HTC Sync Manager on your computer.
Page 128: What Is Htc Connect
2. If you don't see your headset listed, tap Scan for devices to refresh the list. 3. Tap the name of your headset in the Available Devices section. HTC 10 pairs with the headset and the headset connection status is displayed in the Paired Devices section.
Page 129: Unpairing From A Bluetooth Device
2. On the sending device, send one or more files to HTC 10. 3. If asked, accept the pairing request on HTC 10 and on the sending device. You may also be prompted to enter the same passcode or confirm the auto-generated passcode on both devices.
Page 130: Using Nfc
7. Tap the received file to view it. Using NFC With built-in NFC (near field communication) on HTC 10, you can share content to another NFC- capable mobile device in an instant. The availability of NFC varies by phone model, region, and country.
Page 131 Android Beam option, make sure it is also turned on. 1. While viewing the content that you want to share, hold HTC 10 and the other phone back to back. Make sure that the NFC area (shaded part) of HTC 10 and the other phone's NFC area are close to one another.
Page 132: Do Not Disturb Mode
Common settings Common settings Do not disturb mode Use Do not disturb mode to reject calls, and silence audible alerts and notifications, but still keep a data connection available. 1. With two fingers, swipe down from the top of the screen to open Quick Settings. 2.
Page 133 Common settings Blocking visual disturbances You can set Do not disturb mode to block visual disturbances such as pop up notifications. 1. From the Home screen, swipe up and then tap Settings Sound & notification. 2. Tap Do Not Disturb preferences Block visual disturbances. 3.
Page 134: Location Settings
This mode uses Google location services. § Device only uses GPS. Turning off a location source (for example GPS) means no applications on HTC 10 will collect your location data through that location source. However, third party applications may collect —...
Page 135: Airplane Mode
Common settings Airplane mode When you enable Airplane (Flight) mode, all wireless radios on HTC 10 are turned off, including the call function, data services, Bluetooth, and Wi-Fi. When you disable Airplane mode, the call function is turned back on and the previous state of Bluetooth and Wi-Fi is restored.
Page 136: Screen Brightness
Common settings Screen brightness Screen brightness level can be automatically adjusted or manually set. 1. From the Home screen, swipe up and then tap Settings Display, gestures & buttons. 2. Use Automatic brightness to automatically adjust the screen brightness depending on your lighting environment.
Page 137: Touch Sounds And Vibration
Some people like the sound or vibration feedback they get when touching the screen, and some don't. You can turn on or off various types of touch sounds and vibration on HTC 10. § Touch tones when tapping the phone dial pad §...
Page 138: Glove Mode
Common settings 4. Tap OK to set the added language as your new default display language, or No (just add to list). 5. To remove languages from the list, tap Remove and then select the languages you want to remove. You can also press and hold next to the language you want, and drag it to the beginning of the list to set it as your display language.
Page 139: Assigning A Pin To A Nano Sim Card
Choose to set a screen lock pattern, numeric PIN, or other means of locking your phone. You'll be asked to unlock the screen every time HTC 10 is turned on or when it’s idle for a certain period of time.
Page 140: Setting Up Smart Lock
To help make Smart Lock more reliable and more secure when using facial recognition, you can train HTC 10 to recognize your face in different situations, such as when you're wearing glasses or sporting a beard.
Page 141: Turning The Lock Screen Off
Security settings Turning the lock screen off Rather not have to unlock your phone every time you wake it up? You can turn the lock screen off in Settings. It is recommended that you have a screen lock to help secure your phone from unwanted access. 1.
Page 142: Accessibility Features
Accessibility settings Accessibility settings Accessibility features HTC 10 comes with features and settings that allow easy access and use of apps and functions. Improve screen readability If you have low vision, take advantage of these features to help improve screen readability.
Page 143: Accessibility Settings
§ Set up a personal digital assistant or a cloud-based voice service that performs certain functions and provides information through voice commands. Use Motion Launch Motion Launch combines a motion and finger gesture to perform an action such as waking HTC 10 from sleep mode or launching the camera. For details, see Motion Launch on page 35.
Page 144 2. Tap TalkBack, and then tap Settings. 3. Under Touch exploration, tap the On/Off switch next to Explore by touch, and then tap OK. When Explore by touch is disabled, HTC 10 will no longer respond to TalkBack gestures or speak screen touches.
Page 145 Accessibility settings Assigning TalkBack shortcuts TalkBack has customizable gestures that can be used to open the Notifications panel, view recent apps, access TalkBack controls, and more. The steps below are described using the regular gestures. Use the corresponding TalkBack gestures if you already have TalkBack turned on. 1.
Page 146: Teletypewriter (Tty) Mode
Most TTY phones connect via a 2.5 mm headset jack adapter. HTC provides a 2.5 mm headset jack adapter that connects to the USB Type-C port on HTC 10. To request this adapter, contact HTC by chat or email at htc.com/us/support.
Page 147: Trademarks And Copyrights
Not all marks listed necessarily appear in this User Guide. The HTC Sync Manager software can be used with materials that you own or are lawfully authorized to use and/or duplicate. Unauthorized use and/or duplication of copyrighted material may be a violation of copyright law in the United States and/or other countries/regions.
Page 148 The information is provided “as is” without warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice.
Page 149 Index Index Accounts Call history - syncing Camera 53, 55, 57 Airplane mode - basics Android Beam - capture modes See NFC - continuous shooting Apps - flash - accessing apps - HDR - app shortcuts - Hyperlapse - arranging - Pro mode 48, 109 - grouping into a folder...
Page 150 Files - widget panel - copying - widgets Finger gestures Hotspot Fingerprint See Wireless router - about HTC Sense version - adding, removing, or editing Hyperlapse Firmware See Software update Folder - grouping apps Internet connection 49, 110 - removing items...
Page 151 Index - entering text by speaking - syncing manually - speech recognition - what can you sync with Language Pair a Bluetooth headset - system language Phone calls Live Makeup - blocking a call Location settings - call history Lock screen - conference call - answering a call - emergency call...
Page 152 Index 24, 32, 135, 136 Screen Tethering - adjusting brightness See USB Tethering - capture Text message - changing the time before the screen turns time-lapse See Hyperlapse - rotation - Sleep mode settings Screen lock Upgrade Screen shot See Software update See Capture screen USB Tethering SD card...

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