Troubleshooting Guide - Panasonic Diga DMR-ES20 Operating Instructions Manual

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart
do not solve the problem, consult your dealer for instructions.
The following do not indicate a problem with this unit:
•
Regular disc rotating sounds. The sound of the disc rotating may
become louder especially when finalizing a DVD-R,
DVD-RW (DVD-Video format) or +R.
•
Poor reception due to atmospheric conditions.
•
Image disturbance during search.
Power
No power.
Unit does not turn on pressing
[^ DVD].
The unit switches to the
standby mode.
Displays
The display is dim.
"0:00" is flashing on the unit's display.
The clock is not correct.
The time recorded on the disc
and the available time shown
do not add up.
The play time shown for MP3
does not agree with the actual
time.
"SELF CHECK" is displayed
and the disc cannot be
ejected.
TV screen and video
Television reception worsens
after connecting the unit.
Status messages do not appear.
The grey background does not
appear.
The 4:3 aspect ratio picture
expands left and right.
Screen size is wrong.
There is a lot of after-image
when playing video.
When playing DVD-Video
using progressive output, one
part of the picture
momentarily appears to be
doubled up.
There is no apparent change
in picture quality when
adjusted with the Picture
menu in the on-screen menus.
The images from this unit do
not appear on the television.
Picture is distorted.
Sound
No sound.
Low volume.
Distorted sound.
Cannot hear the desired audio
type.
Cannot switch audio.
RQT8212
44
•
Insert the AC mains lead securely into a known active AC mains socket.
•
Timer recording is in recording standby. Press [z TIMER] to cancel the recording standby.
•
Linked timer recordings with external equipment is in recording standby ("EXT Link" on the unit's
display blinks when [^ DVD] is pressed). Press [EXT LINK] to cancel the recording standby.
•
One of the unit's safety devices is activated. Press [8] on the main unit to turn the unit on.
•
Change "FL Display" in the SETUP menu.
•
Set the clock.
•
Under adverse reception conditions, etc., the automatic time correction function may not work.
In this case, "Automatic" is automatically turned to "Off". If re-setting the Auto Clock Setting
does not work, set the time manually.
•
Times shown may disagree with actual times.
•
Even if you erase recorded content from the DVD-R or the +R, there is no increase in disc space.
•
Available recording space on a DVD-RW (DVD-Video format) increases only when the last
recorded title is erased. It does not increase if other titles are erased.
•
More disc space than the actual recording time is used after recording or editing the DVD-R or
the +R 200 times or more.
•
While searching, the elapsed time may not display correctly.
•
The unit is carrying out the recovery process. Do the following to eject the disc.
1 Press [8] on the main unit to switch the unit to standby.
If the unit doesn't switch to standby, press and hold [8] on the main unit for about 10
seconds. The unit is forcibly switched to standby.
While the unit is off, press and hold [g] and [CH 1] on the main unit at the same time for
2
about 5 seconds. Remove the disc.
•
This can occur because the signals are being divided between the unit and other equipment. It
can be solved by using a signal booster, available from audio-visual suppliers.
•
Select "Automatic" in "On-Screen Messages" in the SETUP menu.
•
Select "On" in "Grey Background" in the SETUP menu.
•
Use the television to change the aspect. If your television does not have that function, set
"Progressive" in the Picture menu to "Off".
•
Check the settings for "TV Aspect" in the SETUP menu.
•
Set "Playback NR" in the Picture menu to "Off".
•
Set "Progressive" in the Picture menu to "Off". This problem is caused by the editing method or
material used on DVD-Video, but should be corrected if you use interlace output.
•
The effect is less perceivable with some types of video.
•
Make sure that the television is connected to the AV1 terminal, VIDEO OUT terminal, S VIDEO
OUT terminal or COMPONENT VIDEO OUT terminals on this unit.
•
Make sure that the television's input setting (e.g., AV1) is correct.
•
The television isn't compatible with progressive signals. Press and hold [g] and [q/x1.3] on the
main unit at the same time for about 5 seconds. The setting will change to interlace.
•
Check the connections and settings. Check the input mode on the amplifier if you have
connected one.
•
Press [AUDIO] to select the audio.
•
Turn off V.S.S. in the following cases.
–When using discs that do not have surround sound effects such as Karaoke discs.
–When playing bilingual broadcast programmes.
•
The disc may have a restriction on the method of audio output. If "D. MIX" does not appear in
the display when playing multi-channel DVD-Audio, only audio for the two front channels will be
output. Refer to the disc's jacket.
•
You cannot change the audio type when a DVD-R, a DVD-RW (DVD-Video format) or a +R is in
the disc tray.
•
You cannot change the audio type when playing a DVD-R, a DVD-RW (DVD-Video format) or a
+R. (You can select "M 1" or "M 2" in "Bilingual Audio Selection" in the SETUP menu before recording.)
•
You have used digital connection. Set "Dolby Digital" to "PCM" or connect using audio cables
(analog connection).
•
There are discs which audio cannot be changed because of how the disc was created.
•
Interruptions in reception due to periodic satellite broadcasting breaks.
•
Operations do not work due to a poor-quality disc. (Try again using
a Panasonic disc.)
•
The unit freezes due to one of its safety devices being activated.
(Press and hold [8] on the main unit for 10 seconds.)
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