Panasonic KX-TG2352PW Operating Instructions Manual
Panasonic KX-TG2352PW Operating Instructions Manual

Panasonic KX-TG2352PW Operating Instructions Manual

2.4ghz expandable cordless phone system
Table of Contents

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Model shown is KX-TG2352W.
PLEASE READ BEFORE USE AND SAVE.
Charge the battery for about 15 hours before initial use.
Panasonic World Wide Web address: http://www.panasonic.com
for customers in the USA or Puerto Rico
2.4GHz Expandable Cordless Phone System
Operating Instructions
Model No.
KX-TG2352PW
KX-TG2352W
Pulse-or-tone dialing capability
Caller ID Compatible

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Summary of Contents for Panasonic KX-TG2352PW

  • Page 1 2.4GHz Expandable Cordless Phone System Model shown is KX-TG2352W. PLEASE READ BEFORE USE AND SAVE. Charge the battery for about 15 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico Operating Instructions KX-TG2352PW Model No.
  • Page 2 Thank you for purchasing your new Panasonic cordless telephone. Please read IMPORTANT SAFETY INSTRUCTIONS on page 62 before use. Read and understand all instructions. Caller ID and Call Waiting Service and Voice Mail Service, where available, are telephone company services. After subscribing to Caller ID, this phone will display a caller’s name and phone number.
  • Page 3: For Best Performance

    For Best Performance Battery Charge A rechargeable Ni-MH battery powers the handset. Charge the battery for about 15 hours before initial use (p. 9). Base Unit Location/Noise Calls are transmitted between the base unit and the handset using wireless radio waves. For maximum distance and noise-free operation, the recommended base unit location is: Away from electrical appliances such as a TV, personal computer or...
  • Page 4: Table Of Contents

    Contents Preparation Location of Controls ... 6 Installation ... 8 Connections ... 8 Installing the Battery in the Handset ... 9 Battery Charge ... 9 Belt Clip ...11 Optional Headset ...11 Programmable Settings ...12 Programming Guidelines...12 Function Menu Table ...13 Dialing Mode ...14 Line Mode ...15 Auto Talk Feature ...16...
  • Page 5 Advanced Operation Directory...32 Storing Names and Numbers ...32 Dialing from the Directory ...35 Editing...36 Erasing ...37 Intercom ...38 Making Intercom Calls...38 Answering Intercom Calls ...39 Transferring a Call...40 Conference...41 Call Share ...41 Voice Mail Service ...42 Storing a Voice Mail Access Number ...42 Setting the Voice Mail (VM) Tone Detection ...44 Listening to Voice Mail Messages ...45 Special Features ...46...
  • Page 6: Location Of Controls

    Location of Controls Base unit CHARGE Indicator (p. 9) IN USE/HOLD Indicator (p. 23, 24) Charge Contacts (p. 10) Charger unit Charge Contacts (p. 10) CHARGE Indicator (p. 9) Hook (p. 50) HANDSET LOCATOR Buttons (p. 19, 46) (ALL), (1) (3)) Antenna...
  • Page 7 Handset Back side Speaker (TALK) Button (p. 20, 24) Headset Jack (p. 11) (Speakerphone) Button (p. 21, 24) (TONE) Button (p. 46) (MUTE/FUNCTION) Button (p. 12, 46) Button (FLASH/CALL!WAIT) (p. 47, 48) How to use the Navigator key This key has four active areas that are indicated by arrows. •Pressing the up and down arrows allows you to scroll through a list of settings, the Caller List and your personal directory.
  • Page 8: Installation

    Charger unit • USE ONLY WITH Panasonic AC ADAPTOR PQLV2 (Order No. PQLV2Z). • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)
  • Page 9: Installing The Battery In The Handset

    Installing the Battery in the Handset Insert the battery into the handset as shown, matching the correct polarity (#). Press the battery down until it fits securely into the compartment ($). When finished, close the cover. Battery Charge Place the handsets on the base unit and the charger, then charge for about 15 hours before initial use.
  • Page 10: Battery Strength

    The handset will not work. Keep charging until fully charged. Battery information After your Panasonic battery is fully charged (p. 9): Operation While in use (TALK) While not in use (Standby) •The battery operating time may be shortened depending on usage conditions...
  • Page 11: Belt Clip

    To attach the belt clip Optional Headset Plugging a headset into the handset allows a hands-free phone conversation. Please use only the Panasonic KX-TCA88 headset. To order, call the accessories telephone number on page 2. Connecting the optional headset to the handset Open the headset jack cover, and connect the optional headset to the headset jack as shown below.
  • Page 12: Programmable Settings

    Programmable Settings Programming Guidelines This unit has programmable functions. Most of them are selected from the function menu on the display (p. 13). Navigator key has four active areas that are indicated by arrows. The key is indicated by the arrows Ñ, Ö, Ü...
  • Page 13: Function Menu Table

    Useful information: •“---------------” indicates the beginning or the end of the function menu. •You can go back to the previous display by pressing Ü except when entering characters or numbers. To return to the main menu from the sub-menu I or sub- menu II, press Ü.
  • Page 14: Dialing Mode

    Programmable Settings Dialing Mode If you have touch tone service, set to “Tone”. If rotary or pulse service is used, set to “Pulse”. Your phone comes from the factory set to “Tone”. Make sure the unit is not being used and the handset is lifted off the base unit.
  • Page 15: Line Mode

    Line Mode The line mode is preset at the factory to “B”. Generally leave the line mode to “B”. If a change of the line mode setting is required by our customer call center or serviceman, change the line mode to “A”. Make sure the unit is not being used and the handset is lifted off the base unit.
  • Page 16: Auto Talk Feature

    Programmable Settings Auto Talk Feature The Auto Talk feature allows you to answer a call by lifting the handset off the base unit or the charger without pressing use this feature, turn the feature ON by programming. Your phone comes from the factory set to OFF.
  • Page 17: Ringer Volume

    Ringer Volume You can program the handset ringer volume to HIGH, MEDIUM, LOW or OFF. If set to OFF, the handset will not ring for external calls, and for internal calls it will ring at the LOW level. Your phone comes from the factory set to HIGH.
  • Page 18: Lcd Contrast

    Programmable Settings LCD Contrast You can program the handset LCD contrast (6 levels). Your phone comes from the factory set to level 3. Make sure the unit is not being used and the handset is lifted off the base unit. Press (MUTE/FUNCTION) Scroll to “Initial set”...
  • Page 19: Registration For Additional Handsets

    Registration for Additional Handsets KX-TG2352PW/KX-TG2352W includes two handsets with the base unit. You can expand the system by adding up to 1 optional handset to the system. A maximum of 3 handsets can be registered at the base unit. At most 3 extensions (3 handsets or 2 handsets and base unit) can operate at a time.
  • Page 20: Making Calls

    Registration for Additional Handsets •You can stop registration by pressing (OFF) on the handset and pressing HANDSET LOCATOR (ALL) on the base unit. •After you register an additional handset to the base unit, please confirm that the other (first one and second one) pre-registered handsets display “Talk” by pressing .
  • Page 21 To have a hands-free phone conversation (Using Digital Duplex Speakerphone) Press Dial a phone number. •The dialed number is displayed. •After a few seconds, the display will show the length of the call and the battery strength. When the other party answers, talk into the microphone.
  • Page 22 Making Calls To dial after confirming the entered number Dial a phone number. •If you misdial, press (HOLD/INTERCOM/CLEAR). One digit is erased. Dial the correct phone number. •To cancel, press (OFF) . Press To have a hands-free phone conversation, press , and when the other party answers, talk into the microphone.
  • Page 23: Lighted Handset Keypad

    To put a call on hold Press (HOLD/INTERCOM/CLEAR) •The IN USE/HOLD indicator light flashes, “Hold” is displayed and the call is put on hold. •To transfer the call to another handset, see page 40. •If a call is kept holding for 6 minutes, an alarm tone will start to sound. After 4 additional minutes on hold the call will be disconnected.
  • Page 24: Answering Calls

    Answering Calls When a call is received, the unit rings and “Incoming call” is displayed on the handset and the IN USE/HOLD indicator flashes quickly on the base unit. If you subscribe to a Caller ID service, the calling party information will be displayed after the first ring (p.
  • Page 25: Caller Id Service

    Caller ID Service This unit is compatible with a Caller ID service offered by your telephone company. If you subscribe to a Caller ID service, the calling party’s information will be shown on the handset after the first ring. The handset can record information of up to 30 different callers, including the time and date received and the number of times called, in the Caller List.
  • Page 26: Using The Caller List

    Using the Caller List If you have received new calls, “Received calls” will be displayed while the handset is not in use. Handset on the base unit Received calls Viewing the Caller List To check who has called, follow the steps below. Make sure the unit is not being used and the handset is lifted off the base unit.
  • Page 27: Calling Back From The Caller List

    What “√” means When the display shows “√”, you have already viewed this calling information, answered the call or called back the caller. If the same caller calls again, the call entry with “√” will be replaced with the new call entry. If a caller calls more than once The number of times the same caller called is displayed (✕2 to ✕9).
  • Page 28: Editing The Caller's Phone Number

    Using the Caller List Editing the Caller’s Phone Number You can edit a phone number into one of 3 patterns to call back or store it into the directory. The Caller ID Number Auto Edit Feature (p. 29) This feature will allow the unit to edit a Caller ID number into one of 3 patterns you desired for you automatically in the Caller List.
  • Page 29: The Caller Id Number Auto Edit Feature

    The Caller ID Number Auto Edit Feature There are 3 patterns of phone number (a, b, and c on p. 28). This feature allows your phone to automatically edit an in-coming Caller ID number into one pattern you preferred, and displays the Caller ID number with that pattern on the handset automatically.
  • Page 30: Storing Caller List Information In The Directory

    Using the Caller List Storing Caller List Information in the Directory You can store phone numbers that are in the Caller List into the directory. Make sure the unit is not being used and the handset is lifted off the base unit.
  • Page 31: Erasing Caller List Information

    Erasing Caller List Information After checking the Caller List, you can erase some or all of the entries. Make sure the unit is not being used and the handset is lifted off the base unit. To erase a specific caller from the Caller List Press to enter the Caller List.
  • Page 32: Directory

    Directory You can store up to 30 names and phone numbers in the directory using the handset. All of the directory items are sorted by the first word in alphabetical order. You can make a call by selecting a name on the handset display.
  • Page 33 Press (MUTE/FUNCTION) Press at “Save directory”. á •The display shows the number of stored items in the directory. Enter a name, up to 15 characters with the dialing buttons, ( •If a name is not required, press Ö (Next key) and go to step 5.
  • Page 34: Selecting Characters To Enter Names

    Directory Selecting characters to enter names The handset dialing buttons ( symbols. The letters are printed on the dialing buttons. Pressing each button selects a character as shown below. Keys Blank Ü Moves the cursor to the left. Moves the cursor to the right. (To enter another character using the á...
  • Page 35: Dialing From The Directory

    Dialing from the Directory Make sure the unit is not being used and the handset is lifted off the base unit. Press to enter the directory list. Ü á •The display shows the number of stored items in the directory. Scroll to the desired item by pressing Ö...
  • Page 36: Editing

    Directory Editing Make sure the unit is not being used and the handset is lifted off the base unit. Press Ü á Scroll to the directory item you want to change by pressing á •To search for the item by initial, see page 35. Edit the name using the dialing buttons, up to 15 characters.
  • Page 37: Erasing

    Erasing Make sure the unit is not being used and the handset is lifted off the base unit. Press to enter the directory list. Ü á Scroll to the directory item that you want to erase by pressing •To search for the item by initial, see page 35. Press (HOLD/INTERCOM/CLEAR) •To stop erasing, press Ü...
  • Page 38: Intercom

    Intercom A 2-way intercom is possible between two handsets. The handset included with the base unit has the extension number 1 and 2 which has “[1]” and “[2]” on the display. An additional handset is assigned the extension number 3 at registration (p. 19). The 3rd handset is displayed “[3]”.
  • Page 39: Answering Intercom Calls

    Answering Intercom Calls When an intercom call is being received, the handset rings and the display shows the calling extension. Press (HOLD/INTERCOM/CLEAR) •You can also answer the call by pressing any dialing button (0) to (9), (*) or (#) (Any Key Talk). To end the intercom, press handset on the base unit or the charger.
  • Page 40: Transferring A Call

    Transferring a Call You can transfer an external call between two handsets. To transfer a call from the handset During a call, press •The IN USE/HOLD indicator flashes and the call is put on hold. To page another handset, enter the extension number using the dialing button If required, wait for the paged party to answer, and you can announce the transfer.
  • Page 41: Conference

    Conference While you are talking with an outside caller, you can make a conference call with your handset and another handset. Ex. A conference call with Handset 1 and 2. During a call, press •The IN USE/HOLD indicator flashes and the call is put on hold.
  • Page 42: Voice Mail Service

    Voice Mail Service Voice mail service is an electronic on-line answering system offered by your telephone company. After subscribing, the voice mail system can answer calls automatically for you when your line is busy or if calls are not answered, and caller can leave their messages at the voice mail box virtually located at the telephone company.
  • Page 43 Press (MUTE/FUNCTION) Scroll to “Initial set” by pressing , and press Ñ á Scroll to “Voice mail” by pressing , and press Ñ á Scroll to “Save VM acces#” by pressing , and press Ö Ñ Enter your access number, up to 32 digits. •You may enter pauses •Each time you press (HOLD/INTERCOM/CLEAR), a digit is erased.
  • Page 44: Setting The Voice Mail (Vm) Tone Detection

    Please refer to below to set this programming to OFF. If you are not sure which setting is required, consult your local telephone company or contact Panasonic Customer Call Center. Make sure the unit is not being used and the handset is lifted off the base unit.
  • Page 45: Listening To Voice Mail Messages

    Listening to Voice Mail Messages After the voice mail box has received messages, “Voice mail” will be displayed on the handset. To listen to your voice mail message(s) Press (MUTE/FUNCTION) Scroll to “V.M. access” by pressing , and press Ñ á...
  • Page 46: Special Features

    Special Features Temporary Tone Dialing (For Rotary or Pulse Service Users) Press before entering access numbers which require tone dialing. •The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc. When you hang up, the mode will return to pulse.
  • Page 47: For Call Waiting Service Users

    For Call Waiting Service Users Press (FLASH/CALL!WAIT) •The first call is put on hold and you can answer the second call. •To return to the first caller, press •The call waiting service cannot be used when: —the first call is placed on hold, or —a parallel connected telephone is in use.
  • Page 48: Flash Button

    Special Features FLASH Button Pressing (FLASH/CALL!WAIT) host PBX such as transferring an extension call or accessing special telephone services (optional) such as call waiting. •Pressing (FLASH/CALL!WAIT) causes to disable the Temporary Tone Dialing mode or the mute (p. 46). Selecting the flash time The flash time depends on your telephone exchange or host PBX.
  • Page 49: Ringer Tone

    Ringer Tone You can select the handset ringer tone out of 6 patterns for external calls. When an external call is being received, the handset will ring in the selected tone. Your phone comes from the factory set to “1”. Make sure the unit is not being used and the handset is lifted off the base unit.
  • Page 50: Wall Mounting

    Wall Mounting Base unit This unit can be mounted on a wall phone plate. Push the hook and turn it around. Turn the hook until a click is heard. Press the tabs in the direction of the arrows (#), then remove the wall mounting adaptor ($).
  • Page 51 Connect the telephone line cord. Mount the unit, then slide down. •Raise the antenna. To charge the handset battery: Fix the charge contacts (#) and insert the hook to the handset hole ($). •The CHARGE indicator lights. For assistance, please call: 1-800-211-PANA(7262) Hooks Hole Hook...
  • Page 52: Adding Another Phone

    (%) until it is secured. Adding Another Phone This unit will not function during a power failure. To connect a standard telephone on the same line, use the Panasonic T-adaptor KX-J66. To order, call the accessories telephone number on page 2. Standard Telephone...
  • Page 53: Battery Replacement

    “Recharge” is displayed and/or “ calls even if the battery was fully charged, replace the battery with a new Panasonic N4HHGMB00001 or N4HHGMB00005 (HHR-P103) battery. To order, call the accessories telephone number on page 2. Press the notch on the...
  • Page 54: Canceling Registration/Re-Registration

    Canceling Registration/Re-registration Canceling the Handset Registration If you no longer need to use the handset or if you need to register the handset to a different base unit of the same model, it may be necessary to cancel the registration. Only one handset can be canceled at a time near the base unit to which the handset is currently registered.
  • Page 55: Re-Registering The Handset

    If you have not canceled the handset registration at the previous base unit (p. 54), the handset number still remains on that base unit memory. Erase the handset number from the previous base unit. For KX-TG2352PW/KX-TG2352W base unit: (1) Press and hold HANDSET LOCATOR (ALL) until the CHARGE indicator flashes.
  • Page 56: If The Following Appear

    If the Following Appear... If the unit detects a problem, one of the following messages will be displayed on the handset. Error beeps or a busy tone will sound. Display message Recharge Charge for 15h No link to base Move closer to base, try again Busy Error!!
  • Page 57 • This base unit has the memory of the handset currently registered to another base unit. Erase the handset memory from the base unit. For KX-TG2352PW/KX-TG2352W base unit: (1) Press and hold HANDSET LOCATOR (ALL) until the CHARGE indicator flashes.
  • Page 58: Troubleshooting

    Troubleshooting Problem The unit does not work. “No link to base Move closer to base, try again” is displayed and an alarm tone sounds. Static, sound cuts in/out, fades. Interference from other electrical units. The handset does not ring. The handset display is blank.
  • Page 59 Problem You cannot program items, such as the dialing mode. You cannot store a name and phone number in the directory. While programming or searching, the handset starts to ring and stops the program/search. The unit does not display the caller’s name and/or phone number.
  • Page 60 Troubleshooting Problem You cannot page the handset or the base unit. You cannot redial by pressing (PAUSE/REDIAL) on the handset “Recharge” is displayed, “ ” flashes or the handset beeps intermittently. “Charge for 15h” is displayed and the handset does not work. You charged the battery fully, but “Recharge”...
  • Page 61 •This base unit has the memory of the handset currently registered to another base unit. Erase the handset memory from the base unit. •For KX-TG2352PW/KX-TG2352W base unit: Press and hold HANDSET LOCATOR (ALL) until the CHARGE indicator flashes. Press and hold HANDSET LOCATOR...
  • Page 62: Important Safety Instructions

    Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 11. Read and understand all instructions. 12. Follow all warnings and instructions marked on this unit. 13.
  • Page 63 CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. 3.
  • Page 64: Fcc And Other Information

    FCC and Other Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ-----. If requested, this number must be provided to the telephone company.
  • Page 65 TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR.
  • Page 66 FCC and Other Information CAUTION: To comply with FCC RF exposure requirements, the base unit should be installed with its antenna located at 20 cm or more from persons and handset should be carried with the specific belt-clip provided for the handset to ensure compliance. Other non-tested belt-clips or similar body-worn accessories may not comply, therefore, should be avoided.
  • Page 67: Specifications

    Specifications s Base unit Power Supply: Power Consumption: Frequency: Dimensions (H x W x D): Approx. 84 mm x 145 mm x 215 mm Mass (Weight): s Charger Power Supply: Power Consumption: Dimensions (H x W x D): Approx. 60 mm x 74 mm x 98 mm Mass (Weight): s Handset Power Supply:...
  • Page 68: Index

    Index Accessories... 2 Answering Calls ... 24 Auto Talk Feature ... 16, 24 Backlit LCD display ... 23 Base Unit Location... 3 Battery Charge... 3, 9 Battery information ... 10 Battery Replacement ... 53 Battery strength... 10 Belt Clip... 11 Call on hold ...
  • Page 69: Warranty

    Suite B 4900 George McVay Drive McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)- 768-2910. When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached.
  • Page 70 1-800-332-5368 (Customer Orders Only) For hearing or speech impaired TTY users, TTY : 1-866-605-1277 Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032 (6 am to 5 pm Monday - Friday; 6 am to 10:30 am Saturday; PST) (Visa, MasterCard, Discover Card, American Express, Check) Matsushita Electric of Puerto Rico, Inc.
  • Page 71: For Product Service

    Symptom •Send the unit to an authorized servicenter, prepaid and adequately insured. •Do not send your unit to the Panasonic Consumer Electronics Company listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.
  • Page 72 1-800-211-PANA(7262) Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc. Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park...

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