Panasonic KX-TG2383B Operating Instructions Manual

Expandable cordless phone system

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Model shown is KX-TG2382B.

PLEASE READ BEFORE USE AND SAVE.

Charge the battery for about 15 hours before initial use.

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for customers in the USA or Puerto Rico

2.4GHz Expandable Cordless Phone System

Operating Instructions

Model No.

KX-TG2382B

KX-TG2382PW

KX-TG2383B

KX-TG2383S

Pulse-or-tone dialing capability

Caller ID Compatible

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Summary of Contents for Panasonic KX-TG2383B

Page 1 Pulse-or-tone dialing capability Model shown is KX-TG2382B. Caller ID Compatible PLEASE READ BEFORE USE AND SAVE. Charge the battery for about 15 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico...
Page 2 Thank you for purchasing your new Panasonic cordless telephone. Please read IMPORTANT SAFETY INSTRUCTIONS on page 71 before use. Read and understand all instructions. Caller ID and Call Waiting Service, where available, are telephone company services. After subscribing to Caller ID, this phone will display a caller’s name and phone number.
Page 3 1-800-211-PANA(7262) to locate a dealer. For KX-TG2383B/KX-TG2383S users KX-TG2383B/KX-TG2383S includes three handsets and one base unit. A maximum of 3 handsets can be registered to the base unit. The included handsets are pre-registered at the factory and assigned the extension numbers 1, 2 and 3.
Page 4: Table Of Contents
Contents Preparation For Best Performance................ 6 Location of Controls ................7 Installation ..................9 Connections ..................9 Installing the Battery in the Handset ..........10 Battery Charge ..................10 Belt Clip ....................12 Optional Headset ................12 Programmable Settings ..............13 Programming Guidelines..............13 Function Menu Table ................14 Date and Time ..................15 Dialing Mode ..................16 Line Mode ..................17...
Page 5 Transferring a Call................44 Conference Calls ................45 Call Share ....................45 Special Features .................46 Temporary Tone Dialing (For Rotary or Pulse Service Users) ..46 Muting Your Conversation..............46 For Call Waiting Service Users ............46 How to Use the PAUSE Button (For PBX Line/Long Distance Calls) ..........47 FLASH Button ...................47 Ringer Tone ..................48 Incoming Call Tone ................48...
Page 6: For Best Performance
For Best Performance Battery charge A rechargeable Ni-MH battery powers the handset. Charge the battery for about 15 hours before initial use (p. 10). Base unit location/Noise Calls are transmitted between the base unit and the handset using wireless radio waves. For maximum distance and noise-free operation, the recommended base unit location is: Away from electrical appliances In a HIGH and CENTRAL location...
Page 7: Location Of Controls
Location of Controls Base unit (Record) Button (p. 21) (GREETINGÒREC) Button (p. 21, 51) (STOP) Hook (p. 58) Button (p. 22) (GREETINGÒCHECK) Display (p. 22, 51) Button (ERASE) Button (p. 51) (SKIP) Antenna Speaker Button (p. 51) (REPEAT) CHARGE Indicator (p. 10) IN USE/HOLD Indicator (p.
Page 8 Location of Controls Handset Back side Antenna Speaker Receiver (TALK) Button Display (p. 25, 29) Button (OFF) (p. 13, 25, 31, 39) Headset Jack (p. 12) Navigator Key (Speakerphone) Button (p. 26, 29) (see below) (HOLD/INTERCOM/CLEAR) (TONE) Button (p. 46) Button (p.
Page 9: Installation
Power Outlet (AC 120 V, 60 Hz) AC Adaptor • USE ONLY WITH Panasonic AC ADAPTOR PQLV2 (Order No. PQLV2Z). • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)
Page 10: Installing The Battery In The Handset
Installation Installing the Battery in the Handset Insert the battery into the handset as shown, matching the correct polarity (#). Press the battery down until it ﬁts securely into the compartment ($). When ﬁnished, close the cover. Battery Charge Place the handsets on the base unit and the charger, then charge for about 15 hours before initial use.
Page 11 The handset will not work. Keep charging until fully charged. Battery information After your Panasonic battery is fully charged (p. 10): Operation Operating time Up to 4 hours...
Page 12: Belt Clip
To remove the belt clip Optional Headset Plugging a headset into the handset allows a hands-free phone conversation. Please use only the Panasonic KX-TCA88 headset. To order, call the accessories telephone number on page 2. Connecting the optional headset to the handset Open the headset jack cover, and connect the optional headset to the headset jack as shown below.
Page 13: Programmable Settings
Programmable Settings Programming Guidelines This unit has programmable functions. Most of them are selected from the function menu on the display (p. 14). Navigator key has four active areas that are indicated by arrows. The (OFF) key is indicated by the arrows Ñ, Ö, Ü...
Page 14: Function Menu Table
Programmable Settings Useful information: •“---------------” indicates the beginning or end of the function menu. •You can go back to the previous display by pressing Ü except when entering characters or numbers. To return to the main menu from the sub-menu I or sub-menu II, press Ü.
Page 15: Date And Time
Date and Time “ ” ﬂashes on the base unit display if the clock has Base unit display not been set. The clock needs adjusting. Voice Day/Time Stamp: During playback, a synthesized voice will announce the day and time that each message was recorded. Make sure the unit is not being used and the handset is lifted off the base unit.
Page 16: Dialing Mode
Programmable Settings •When entering the time in step 6, you cannot enter numbers greater than 12. Do not use military time. (To set 13:00 hours, enter “0100”, and select “PM” by pressing (*).) To check the date/time (MUTE/FUNCTION) \ Ö or Ñ to select “Date and time” \ á \ \ Ö...
Page 17: Line Mode
Line Mode The line mode is preset at the factory to “B”. Generally leave the line mode to “B”. If a change of the line mode setting is required by our customer call center or serviceman, change the line mode to “A”. Make sure the unit is not being used and the handset is lifted off the base unit.
Page 18: Auto Talk Feature
Programmable Settings Auto Talk Feature The Auto Talk feature allows you to answer a call by lifting the handset off the base unit or the charger without pressing . If you want to use this feature, turn the feature ON by programming. Your phone comes from the factory set to OFF.
Page 19: Ringer Volume
Ringer Volume You can program the handset ringer volume to HIGH, MEDIUM, LOW or OFF. If set to OFF, the handset will not ring for external calls, and for internal calls it will ring at the LOW level. Your phone comes from the factory set to HIGH.
Page 20: Lcd Contrast
Programmable Settings LCD Contrast You can program the handset LCD contrast (6 levels). Your phone comes from the factory set to level 3. Make sure the unit is not being used and the handset is lifted off the base unit. Press (MUTE/FUNCTION) Scroll to “Initial set”...
Page 21: Preparing The Answering System
Preparing the Answering System Greeting Message You can record a personal greeting message of up to 2 minutes. If a greeting message is not recorded, one of two pre-recorded greetings will be played when a call is received (p. 22). The total recording time of all messages (greeting, incoming) is about 15 minutes.
Page 22 Preparing the Answering System Greeting message sample: “Hello, this is (your name and/or number). Sorry I cannot take your call. Please leave a message after the beep. Thank you.” To adjust the speaker volume: Ex. Level 8 9 levels (0–8) are available while using the FULL Answering System.
Page 23: Caller's Recording Time
Caller’s Recording Time You can select “1 minute”, “2 minutes”, “3 minutes” or “Greeting only” for the caller’s recording time. Your phone comes from the factory set to “3 minutes”. Make sure the unit is not being used and the handset is lifted off the base unit.
Page 24: Number Of Rings
Preparing the Answering System Number of Rings You can select the number of times the unit rings before the Answering System answers a call, from “2” to “7” or “Toll saver” . The Answering System needs to be on. Your phone comes from the factory set to “4”. Make sure the unit is not being used and the handset is lifted off the base unit.
Page 25: Making Calls
Making Calls System Capabilities (Operating More Than One Handset) At most 3 extensions (3 handsets or 2 handsets and base unit) can operate at a time. But during a conference call (p. 45), only 2 handsets can be used. If the 3rd handset tries to join, its LCD displays “...
Page 26 Making Calls To have a hands-free phone conversation (Using Digital Duplex Speakerphone) Press SP-phone Dial a phone number. SP-phone •The dialed number is displayed. 1112222 •After a few seconds, the display will show the length of the call and the battery strength. When the other party answers, talk into the SP-phone microphone.
Page 27 To dial after conﬁrming the entered number Dial a phone number. 3334444 •If you misdial, press (HOLD/INTERCOM/CLEAR). One digit is erased. Dial the correct phone number. •To cancel, press (OFF) . Press was pressed. Talk To have a hands-free phone conversation, 3334444 press , and when the other party...
Page 28 Making Calls To put a call on hold Press twice (HOLD/INTERCOM/CLEAR) Hold •The IN USE/HOLD indicator light ﬂashes, “Hold” is displayed and the call is put on hold. •To transfer the call to another handset, see page 44. •If a call is kept holding for 6 minutes, an alarm tone will start to sound. After 4 additional minutes on hold the call will be disconnected.
Page 29: Answering Calls
Answering Calls When a call is received, the unit rings and “Incoming call” is displayed on the handset and the IN USE/HOLD indicator ﬂashes quickly on the base unit. If you subscribe to a Caller ID service, the calling party information will be displayed after the ﬁrst ring (p.
Page 30: Caller Id Service
Caller ID Service This unit is compatible with a Caller ID service offered by your telephone company. If you subscribe to a Caller ID service, the calling party’s information will be shown on the handset after the ﬁrst ring. The handset can record information of up to 30 different callers, including the time and date received and the number of times called, in the Caller List.
Page 31: Using The Caller List
Using the Caller List If you have received new calls, “Received calls” will be displayed while the handset is not in use. Handset off the base unit Handset on the base unit Received calls Received calls Viewing the Caller List To check who has called, follow the steps below.
Page 32: Calling Back From The Caller List
Using the Caller List What “√” means When the display shows “√”, you have already SMITH,JACK viewed this calling information, answered the call 1-222-333-4444 or called back the caller. If the same caller calls 3:10P JUN10 √ again, the call entry with “√” will be replaced with the new call entry.
Page 33: Editing The Caller's Phone Number
Editing the Caller’s Phone Number You can edit a phone number into one of 3 patterns to call back or store it into the directory. The Caller ID Number Auto Edit Feature (p. 34) This feature will allow the unit to edit a Caller ID number into one of 3 patterns you desired for you automatically in the Caller List.
Page 34: The Caller Id Number Auto Edit Feature
Using the Caller List The Caller ID Number Auto Edit Feature There are 3 patterns of phone number (a, b, and c on p. 33). This feature allows your phone to automatically edit an in-coming Caller ID number into one pattern you preferred, and display the Caller ID number with that pattern on the handset automatically.
Page 35: Storing Caller List Information In The Directory
Storing Caller List Information in the Directory You can store phone numbers that are in the Caller List into the directory. Make sure the unit is not being used and the handset is lifted off the base unit. Press to enter the Caller List. Ö...
Page 36: Erasing Caller List Information
Using the Caller List Erasing Caller List Information After checking the Caller List, you can erase some or all of the entries. Make sure the unit is not being used and the handset is lifted off the base unit. To erase a speciﬁc caller from the Caller List Press to enter the Caller List.
Page 37: Directory
Directory You can store up to 30 names and phone numbers in the directory using the handset. All of the directory items are sorted by the ﬁrst word in alphabetical order. You can make a call by selecting a name on the handset display.
Page 38 Directory •If a pause is required for dialing, (PAUSE/REDIAL) can be stored in a phone number counting as one digit in step 5. •You can exit the programming mode any time by pressing (OFF) •If the display shows “Directory full” in step 2, the display will return to step 1, press (OFF) to exit the programming mode.
Page 39: Dialing From The Directory
If you make a mistake while entering a name: Press to move the cursor to the incorrect character, press Ü á to delete and enter the correct character. Each (HOLD/INTERCOM/CLEAR) time you press a character is erased. To erase (HOLD/INTERCOM/CLEAR) all characters, press and hold (HOLD/INTERCOM/CLEAR) Dialing from the Directory...
Page 40: Editing
Directory Editing Make sure the unit is not being used and the handset is lifted off the base unit. Press to enter the directory list. Ü á Scroll to the directory item you want to Jane change by pressing , and press Ö...
Page 41: Erasing
Erasing Make sure the unit is not being used and the handset is lifted off the base unit. Press to enter the directory list. Ü á Scroll to the directory item that you want to Helen erase by pressing Ö Ñ...
Page 42: Intercom
Intercom A 2-way intercom is possible between the handset and the base unit or between two handsets. You can call all handsets from the base unit at once. Page the desired unit(s) by entering the extension number, shown in the top right of each handset’s display (p.
Page 43: Answering Intercom Calls
To page all handsets, press HANDSET LOCATOR/INTERCOM (ALL) •All handsets will ring for 1 minute. •You can only talk with the handset user who answers ﬁrst. During an intercom call: •If you have difficulty hearing the other party, decrease the speaker volume by pressing Ö...
Page 44: Transferring A Call
Transferring a Call You can transfer an external call between two handsets. To transfer a call from the handset During a call, press (HOLD/INTERCOM/CLEAR) Line on hold. •The IN USE/HOLD indicator ﬂashes and the call Press handset# to transfer:1-3 is put on hold. Ex.
Page 45: Conference Calls
Conference Calls While you are talking with an outside caller, you can make a conference call with your handset and another handset. Ex. A conference call with Handset 1 and 2. During a call, press (HOLD/INTERCOM/CLEAR) Line on hold. •The IN USE/HOLD indicator ﬂashes and the call Press handset# is put on hold.
Page 46: Special Features
Special Features Temporary Tone Dialing (For Rotary or Pulse Service Users) Press before entering access numbers which require tone dialing. •The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc. When you hang up, the mode will return to pulse.
Page 47: How To Use The Pause Button (For Pbx Line/Long Distance Calls)
How to Use the PAUSE Button (For PBX Line/Long Distance Calls) We recommend you press if a pause is required for (PAUSE/REDIAL) dialing with a PBX or to make a long distance call. Ex. Line access number (PBX) Phone number (PAUSE/REDIAL) •Pressing (PAUSE/REDIAL) once creates a 3.5 second pause.
Page 48: Ringer Tone
Special Features Ringer Tone You can select the handset ringer tone out of 6 patterns for external calls. When an external call is being received, the handset will ring in the selected tone. Your phone comes from the factory set to “1”. Make sure the unit is not being used and the handset is lifted off the base unit.
Page 49: Automatic Answering Operation
Automatic Answering Operation When the unit answers a call, a greeting message is played and the caller’s message is recorded. •The total recording time (including greeting message) is about 15 minutes. If messages are recorded in noisy rooms, the time may be shortened by up to 3 minutes.
Page 50: Listening To Messages
Listening to Messages You can see the total number of recorded messages on the base unit display. If ANSWER ON indicator ﬂashes, new messages have been recorded. To listen to messages with the handset, see page 52. To play back messages Press (MESSAGE!PLAYBACK) Ex.
Page 51: Erasing Messages
During playback To repeat Press (REPEAT) •If you press within 5 seconds of playback, the previous message message will be played. To skip Press (SKIP) message To stop Press (STOP) •To resume playback, press the (MESSAGE!PLAYBACK). operation •If you do not press any button for 60 seconds or if you press (STOP) again, the playback mode will be canceled.
Page 52: Remote Operation With The Handset
Remote Operation with the Handset You can access the Answering System from your handset and listen to (OFF) messages. If new messages have been recorded, “New message” will be displayed. Handset off the base unit New message [1] (MUTE/FUNCTION) Received calls Concerning new message indications on the base unit, see page 50.
Page 53 •The unit will announce the remaining recording time after playback, if it is less than 5 minutes. •If a call is being received during the remote operation, you will hear incoming call tones (p. 48). To answer the call, press •If you hear “Memory full”...
Page 54: Remote Operation From A Touch Tone Phone
Remote Operation from a Touch Tone Phone You can operate the Answering System from any touch tone phone. A synthesized voice menu will guide you on how to operate the unit (p. 56). •To skip the voice menu and operate the unit directly, see page 57.
Page 55: Remote Code
Remote Code The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 2-digit number (00–99). The factory preset remote code is “11”. If you do not program your own remote code, you can use “11”. Make sure the unit is not being used and the handset is lifted off the base unit.
Page 56: Voice Menu
Remote Operation from a Touch Tone Phone Voice Menu The shaded parts are voice prompts. Press 1 to play back Press All message playback. all messages. All recorded messages are played Press 2 for other back. At the end of the last functions.
Page 57: Direct Remote Operation
Direct Remote Operation Once you have entered the remote code, you can also control your unit by direct commands instead of using the voice menu. To end the remote operation, hang up anytime. Direct commands NEW MESSAGE PLAYBACK ERASING A SPECIFIC (*)(4) •Only new messages are MESSAGE...
Page 58: Wall Mounting
Wall Mounting Base unit This unit can be mounted on a wall phone plate. Push the hook and turn it around. Turn the hook until a click is heard. Press the tabs in the direction of the arrows (#), then remove the wall mounting adaptor ($).
Page 59 Connect the telephone line cord. Mount the unit, then slide down. •Raise the antenna. Hooks To charge the handset battery: Fix the charge contacts (#) and insert the hook to the handset hole ($). •The CHARGE indicator lights. Hook Hole For assistance, please call: 1-800-211-PANA(7262)
Page 60: Adding Another Phone
Outlet Adding Another Phone This unit will not function during a power failure. To connect a standard telephone on the same line, use the Panasonic T-adaptor KX-J66. To order, call the accessories telephone number on page 2. Standard Telephone Single-Line...
Page 61: Battery Replacement
” ﬂashes after a few telephone calls even if the battery was fully charged, replace the battery with a new Panasonic N4HHGMB00001 or N4HHGMB00005 (HHR-P103) battery. To order, call the accessories telephone number on page 2. Press the notch on the handset cover ﬁrmly and...
Page 62: Canceling Registration/Re-Registration
Canceling Registration/Re-registration Canceling the Handset Registration If you no longer need to use the handset or if you need to register the handset to a different base unit of the same model, it may be necessary to cancel the registration. Only one handset can be canceled at a time near the base unit to which the handset is currently registered.
Page 63: Re-Registering The Handset
(p. 62), the handset number still remains on that base unit memory. Erase the handset number from the previous base unit. For KX-TG2382B/KX-TG2382PW/ KX-TG2383B/KX-TG2383S base unit: (1) Press and hold HANDSET LOCATOR/INTERCOM (ALL) until the CHARGE indicator ﬂashes. (2) Press and hold HANDSET LOCATOR/INTERCOM ((1) to (3)) of the handset number that you want to erase until the CHARGE indicator ﬂashes, then rapidly ﬂashes, then goes out.
Page 64: If The Following Appear
If the Following Appear... If the unit detects a problem, one of the following messages will be displayed on the handset. Error beeps or a busy tone will sound. Display message Cause & Remedy Recharge The battery needs to be charged. Recharge the battery (p.
Page 65 • This base unit has the memory of the handset currently registered to another base unit. Erase the handset memory from the base unit. For KX-TG2382B/KX-TG2382PW/ KX-TG2383B/KX-TG2383S base unit: Press and hold HANDSET LOCATOR/INTERCOM (ALL) until the CHARGE indicator ﬂashes.
Page 66: Troubleshooting
Troubleshooting Cordless Telephone Problem Cause & Remedy •You are too far from the base unit. “No link to base Move closer to the base unit and try again. Move closer to •Plug in the AC adaptor of the base unit. base, try again”...
Page 67 Problem Cause & Remedy •You need to subscribe to a Caller ID service. The unit does not display •Other telephone equipment may be interfering the caller’s name and/or phone number. with your phone. Disconnect it and try again. •Other electrical appliances connected to the same outlet may be interfering with the Caller ID information.
Page 68 Troubleshooting Answering System Problem Cause & Remedy •The recording time is set to “Greeting only”. The Answering System is on, but incoming messages Select “1 minute”, “2 minutes” or “3 minutes” are not recorded. (p. 23). •Memory is full. Erase some, or all, of the messages (p.
Page 69 General Problem Cause & Remedy •Check the settings (p. 9–11). The unit does not work. •Check whether the dialing mode setting is correct (p. 16). •Charge the battery fully (p. 10). •Clean the charge contacts and charge again (p. 11). •Install the battery properly (p.
Page 70 •Call our customer call center at If you cannot solve your problem 1-800-211-PANA(7262). •Panasonic’s e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY...
Page 71: Important Safety Instructions
Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of ﬁre, electric shock, or personal injury. 11. Read and understand all instructions. 12. Follow all warnings and instructions marked on this unit. 13.
Page 72: Fcc And Other Information
Important Safety Instructions CAUTION: To reduce the risk of ﬁre or injury to persons, read and follow these instructions. 1. Use only the battery(ies) speciﬁed. 2. Do not dispose of the battery(ies) in a ﬁre. They may explode. Check with local waste management codes for special disposal instructions. 3.
Page 73 If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to ﬁle a complaint with the FCC if you believe it is necessary.
Page 74 FCC and Other Information Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR.
Page 75: Index
Index Accessories......... 2 Headset, optional ......12 Answering Calls ........ 29 Hold........... 28 Answering System ......49 Auto Talk Feature ....18, 29, 43 Incoming Call Tone ......48 Installation, AC Adaptor ...... 9 Backlit LCD display ......28 Installation, Adding Another Phone... 60 Base Unit Location......
Page 76 Index Troubleshooting, General ....69 Safety Instructions ......71 Shipping product for service Voice menu ......... 52, 56 .........Back cover Volume control, Base Unit ..22, 50 Speciﬁcations ........79 Volume control, Handset....28 SP-phone .......... 26 Wall Mounting ........58 Warranty..........
Page 77: Warranty
Suite B 4900 George McVay Drive McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)- 768-2910. When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached.
Page 78 1-800-332-5368 (Customer Orders Only) For hearing or speech impaired TTY users, TTY : 1-866-605-1277 Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032 (6 am to 5 pm Monday - Friday; 6 am to 10:30 am Saturday; PST) (Visa, MasterCard, Discover Card, American Express, Check) Service in Puerto Rico Matsushita Electric of Puerto Rico, Inc.
Page 79: Specifications
Speciﬁcations are subject to change without notice. Speciﬁcations are subject to change without notice. Energy Star: ® As an NERGY Partner, Panasonic has determined that this product meets the NERGY TAR guidelines for energy efficiency. NERGY TAR is a U.S.
Page 80 •Attach a letter, detailing the symptom, to the outside of the carton. Symptom •Send the unit to an authorized servicenter, prepaid and adequately insured. •Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.

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Panasonic KX-TG2383B Operating Instructions Manual

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