CBA850 | USER MANUAL Firmware version 5.4.0 CRADLEPOINT PREFACE Cradlepoint reserves the right to revise this publication and to make changes in the content thereof without obligation to notify any person or organization of any revisions or changes. MANUAL REVISIONS...
ARC CBA850LPE-GN – 4G LTE/HSPA+/EVDO for T-Mobile in US and Rogers, Bell, and TELUS in Canada System Requirements • An Internet source: a Cradlepoint 3G/4G business-grade modem or USB broadband data modem with active subscription • Windows 2000/XP/7, Mac OS X, or Linux computer •...
FAILOVER MADE SIMPLE The Cradlepoint CBA850 3G/4G cellular broadband adapter provides IP passthrough capabilities for any device that requires wireless broadband access. For most applications, simply connect the CBA850 to an existing CPE router configured for WAN failover, and it’s ready to go.
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CradleCare – Access the Experts 24/7 Cradlepoint understands how important and critical network uptime is to your business. We have a knowledgeable enterprise technical support staff that is available anytime via phone, chat, or email to protect your investment. Our experts will expedite issue resolution and provide flexible device-by-device solutions to help maximize operational efficiency.
CBA850 | USER MANUAL Firmware version 5.4.0 CRADLEPOINT Cradlepoint ARC CBA850 Series ARC Series includes a Cradlepoint 3G/4G business-grade modem with the CBA850 and creates an effortless instant network from high-speed wireless broadband. Cradlepoint integrated business-grade modems are specifically designed to provide the highest level of performance, reliability, and security for 24x7 business-critical applications.
CBA850 | USER MANUAL Firmware version 5.4.0 CRADLEPOINT Common Problems This section contains some of the most common issues faced by users of the CBA850. Please visit Cradlepoint Knowledge Base at http://knowledgebase.Cradlepoint.com/ for more help and answers to your other questions.
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Then log into the router administration pages and manually upload the firmware. Go to System Settings → System Software and click on “Manual Firmware Upload." If you are still unable to access the Internet after following the above directions, contact Cradlepoint Technical Support for further assistance.
Wizard. (Otherwise, go to Getting Started → First Time Setup). 4. Cradlepoint recommends that you change the router’s ADMINISTRATOR PASSWORD, which is used to log in to the administration pages. 5. You can select your TIME ZONE from a dropdown list. (This may be necessary to properly show time in your router log, but typically your router will automatically determine your time zone through your browser.) Click NEXT.
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6. Configuring Your Access Point Name (APN) If you are using a SIM-based modem (LTE/GSM/HSPA) with your Cradlepoint router, you may need to configure the APN before it will properly connect to your carrier. Wireless carriers offer several APNs, so check with your carrier to confirm the appropriate one to use.
CRADLEPOINT Quick Links The Cradlepoint logo in the upper left-hand corner of all the administration pages is a link to the Dashboard (Status → Dashboard), which displays fundamental information about the router. The black bar across the top provides quick access to important information and controls.
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• If you want to change the content filtering settings for the network created by the CBA850, go to the Network Settings tab. • If you want to track the data usage for your Internet source (such as your Cradlepoint business-grade modem), go to the Internet tab.
CRADLEPOINT Enterprise Cloud Manager Registration To register your device with Cradlepoint Enterprise Cloud Manager, navigate to Getting Started → Enterprise Cloud Manager Registration. Input your ECM Username and ECM Password and click Register. You have now registered the device with Enterprise Cloud Manager.
After the initial setup of the router, every time you log in you will automatically be directed to this Dashboard. Also, you can click on the Cradlepoint logo in the upper left-hand corner to return to the Dashboard from any page.
CBA850 | USER MANUAL Firmware version 5.4.0 CRADLEPOINT DNS, or Domain Name System, is a naming system that translates between domain names (www.Cradlepoint.com, for example) and Internet IP addresses (206.207.82.197). A DNS server acts as an Internet phone book, translating between names that make sense to people and the more complex numerical identifiers.
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IPv6 providers, but it cannot be used effectively in all situations. The primary purpose for Cradlepoint’s NPT implementation is for failover/failback and load balancing setups. LAN clients can potentially retain the original IPv6 lease information and may experience a more seamless transition when WAN connectivity changes than if not utilizing NPT.
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Name: This primarily helps to identify this network during other administration tasks. Hostname: [Default: cp (for Cradlepoint)] The hostname is the DNS name associated with the router's local area network IP address. NOTE: You can access the router’s administration pages by typing the hostname into your browser, so if you change “cp” to another hostname, you can access the administration pages through the new hostname.
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Use Manual Firmware Upgrade to instead manually upload firmware from a local computer or device. NOTE: Only Cradlepoint integrated modems have this firmware upgrade option. RESET THE MODEM Click on the Reset button to power cycle the modem.
The purpose of this agreement is to ensure that you understand that the data numbers for the CBA850 may not perfectly match those of your carrier: Cradlepoint cannot be held responsible. You must accept the agreement by clicking Yes in order to begin creating data usage rules.
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This list is blank by default, which means that the router will accept SMS messages from any phone number. Leaving this blank is unsecure, so Cradlepoint recommends that you add phone numbers to this list. Once any numbers are listed, only those numbers have the ability to connect to the router via SMS.
Log to attached USB stick: Only enable this option if instructed by a Cradlepoint support agent. This will write a very verbose log file to the root level of an attached USB stick. Please disable the feature before removing the USB stick, or you may lose some logging data.
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CBA850 | USER MANUAL Firmware version 5.4.0 CRADLEPOINT Verbose modem logging: Only enable this option if instructed by a Cradlepoint support agent. Create support log: This functionality allows for a quick collection of system logging. Create this log file when instructed by a Cradlepoint support agent.
CBA850 | USER MANUAL Firmware version 5.4.0 CRADLEPOINT Enterprise Cloud Manager Cradlepoint ECM is a cloud-based management service for configuring, monitoring, and organizing your Cradlepoint routers. Key features include: • Group based configuration management • Health monitoring of router connectivity and data usage •...
SNMP, or Simple Network Management Protocol, is an Internet standard protocol for remote management. You might use this instead of Cradlepoint Enterprise Cloud Manager if you want to remotely manage a set of routers that include both Cradlepoint and non- Cradlepoint products.
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(i.e., contain errors), or totally lost. The CBA850 device is not intended for, and Cradlepoint recommends the device not be used in, any critical applications where failure to transmit or receive data could result in property damage or loss or personal injury of any kind (including death) to the user or to any other party. Cradlepoint expressly disclaims liability for damages of any kind resulting from: (a) delays, errors, or losses of any data transmitted or received using the device;...
Within thirty (30) days of receipt should the product fail for any reason other than damage due to customer negligence, purchaser may return the product to the point of purchase for a full refund of the purchase price. If the purchaser wishes to upgrade or convert to another Cradlepoint, Inc. product within the thirty (30) day period, purchaser may return the product and apply the full purchase price toward the purchase of the other product.