Backing Up And Restoring Data; Updates - Palm Pre P100EWW User Manual

When I open the Palm Pre drive folder on my computer, I see
subfolders. Do I need to move my files into these folders?
The default folders are there to help you organize files you copy to and from
your computer. But you can copy files from your computer into any folder
you want—you can create your own folders, or just drag your files to the top
level of the drive. As long as the file is in a supported format, your phone can
detect and open it.
NOTE If you move a music file into the ringtones folder, the Music application
cannot find it.

Backing up and restoring data

I need to reset my phone but don't understand the difference
between a partial erase and a full erase
Both a partial erase and a full erase delete all personal information, such as
events, contacts, and tasks, as well as applications you have added, such as
third-party software, on your phone. In addition, a full erase deletes all files
stored in the USB Drive of your phone, which includes all pictures, videos,
music files, documents, PDF files, and ringtones.
For more information, see Erase data and reset your
How do I get my data back after a full or partial erase?
After a full or a partial erase, on your phone, enter your existing Palm profile
email address, and password—don't create a new one! When you do this, all
data that has been backed up to your profile—contacts, calendar events, and
tasks, as well as apps you bought through App Catalog—is restored to your
phone. To restore information about your online accounts to your phone,
174 Chapter 11 : Troubleshooting
phone.
simply enter the password for each account when prompted after the
erase— synchronization begins again.
A full erase deletes everything deleted by a partial erase, plus everything you
stored in your phone's USB drive (photos, videos, music, documents, PDF
files, ringtones, and so on). You need to have copies of those files available
elsewhere if you want to restore them to your phone. For example, you can
save copies on your computer and then transfer them back to your phone
(see Copy files between your phone and your
My bookmarks were restored, but the thumbnail icon is not
displaying
Web bookmarks are part of the data backed up to your Palm profile. After a
partial or full erase, a bookmark is restored with a generic thumbnail icon.
After you revisit the page for which you created the bookmark, the original
thumbnail icon is restored.

Updates

I dismissed a system update notification, and now I don't know
how to get the update on my phone
If you have a phone network connection or a Wi-Fi connection and the
battery has at least a 30% charge, you can start the update yourself:
Updates . Your phone checks for the availability of the update, and if one
is available, tap Download Now. The download happens in the
background, so you can continue to use your phone until the actual
installation takes over.
Your phone continues to remind you to install the update after it has been
downloaded. You are also reminded to install the update automatically the
next time you charge your phone. An update installation cannot begin
unless you have at least a 30% charge on your battery. If you tap
Later, the update will automatically install the next time all three of the
computer).
Open
Install