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•
You are away from other devices using the 2.4GHz radio frequency, such
as cordless phones and microwaves. If this is impossible, move the phone
closer to the hands-free device.
•
The hands-free device is compatible with your phone. Go to
palm.com/support
to see a list of supported devices.
I lost the connection between my phone and my Bluetooth
headset
If your headset isn't working, delete the existing partnership (see
device) and create a new one (see
device).
I hear static or interference when using my hands-free device
•
Try moving your phone closer to the hands-free device. Audio quality
degrades as the distance between your phone and the hands-free device
increases. The effective range for a hands-free device varies among
manufacturers.
•
Confirm that no obstructions, including your body, are between the phone
and your hands-free device.
•
Move to a quieter location to reduce environmental noise.
Some features of my hands-free device don't work with my
phone
•
Check the compatibility list at
palm.com/support
device is compatible with your Pre phone.
•
Not all hands-free features work with every hands-free device. Check the
documentation that came with your hands-free device or the
manufacturer's website for feature-compatibility information specific to
your device.
Delete a
Set up and use a Bluetooth
hands-free
®
to ensure that your
Synchronization
What is synchronization?
Anytime you are in Email, Calendar, or Contacts, you can set up a
relationship to wirelessly sync data with selected service providers—for
example, Google's Gmail or Microsoft Exchange
company supports this). Sync means that if you enter, change, or delete
information in one location, the change automatically shows up in the other
location. So if you enter a Google contact in the Contacts application on
your phone, the contact appears in your online Google contacts—no need
to enter it twice.
You must already have an account with a service provider before you can set
it up on your phone.
How do I set up synchronization with an online account?
The first time you open Email, Contacts, or Calendar, you are given the
option to enter settings for one or more online accounts (see
Use Contacts for the first
time, or
Use Calendar for the first
account, you need to enter the settings in only one of these applications to
synchronize data for all three.
You can add additional accounts at any time using the preferences in any of
these applications (see
Set email
preferences,
Customize
Calendar).
You can also set up the Messaging application to work with an online
instant messaging (IM) account (see
account), and the Photos application to work with an online pictures
account such as Facebook or Photobucket (see
account on your
phone).
(check to see if your
®
Set up
email,
time). For any
Customize
Contacts, or
Set up an instant messaging (IM)
Set up an online pictures
Chapter 11 : Troubleshooting
167
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