Transferring Information Between Your Phone And Your Computer; Backing Up And Restoring Data - Palm PIXI PLUS User Manual

your computer. If the song shows up there as purchased and downloaded,
contact Amazon support and let them know you never received your song.
I bought a song through Amazon MP3 and want to transfer it
to my computer
You can copy music files on your phone to your computer for use with a
desktop music player. For instructions, see
and your computer.
Transferring information between your phone
and your computer
I bought a song through Amazon MP3 and want to transfer it
to my computer
You can copy music files on your phone to your computer for use with a
desktop music player. For instructions, see
and your computer.
I copied files from my computer, but I can't see or play them on
my phone
When you connect your phone to your computer in USB Drive mode, you
can copy any file onto your phone. However, each media application on
your phone—Photos, Music, and Videos—can display or play files in certain
file formats only. If your media file is in an unsupported format, you can't use
it on your phone.
For a list of supported photo types, see Photos. For a list of supported music
file types, see Music. For a list of supported video file types, see Videos.
Copy files between your phone
Copy files between your phone
When I open the drive representing my phone from my
computer, I see subfolders. Do I need to move my files into
these folders?
The default folders are there to help you organize files you copy to and from
your computer. But you can copy files from your computer into any folder
you want—you can create your own folders, or just drag your files to the top
level of the drive. As long as the file is in a supported format, your phone can
detect and open it.
NOTE If you move a music file into the ringtones folder, the Music application
cannot find it.

Backing up and restoring data

I need to reset my phone but don't understand the difference
among the erase options
The four erase options are as follows:
Erase Apps & Data: Erases any applications you installed from App
Catalog, as well as any information associated with those applications.
Erase USB Drive: Erases all files stored in USB drive storage, such as
pictures, videos, and music.
Full Erase > Full Erase: Erases both your applications and USB drive storage
files, as well as information about your Palm profile. Select this option if you
want a clean erase of your currently installed apps and files but plan to
continue using the phone.
Full Erase > Secure Full Erase: Erases both your applications and USB drive
storage files, as well as information about your Palm profile. Select this
Chapter 11 : Troubleshooting 185